ID Watchdog

• Monitoring Services
• Full-Service Identity Restoration
• Plan Options 
• Online Education

Monitoring Services

ID Watchdog offers a number of monitoring services, including credit report monitoring from all three major credit reporting agencies (Equifax, Experian, and TransUnion), internet monitoring, and social security number monitoring.

These monitoring services are designed to protect customers from identity theft incidents like a data breach or various individual threats.

ID Watchdog’s comprehensive identity theft monitoring services track public records and address changes, hacker forums, and internet black market, high-risk transactions including account password resets and new loan applications, enhanced non-credit loans like subprime mortgage, and payday loan markets.

Full-Service Identity Restoration

The company’s identity protection services include full-service identity theft restoration for any customer who becomes a victim of identity theft while under ID Watchdog’s protective care.

In the event that identity theft does occur, ID Watchdog will have Certified Identity Theft Risk Management Specialists (CITRMS) work on the customer’s behalf to restore their identity and clean up any fraudulent activity records that may have accompanied the theft.

The identity protection services company promises a 100 percent identity theft resolution guarantee to all customers that experience identity theft while using their services.

Plan Options 

ID Watchdog offers two protection service plans for customers to choose from: the ID Watchdog Plus plan and the ID Watchdog Platinum plan.

The Plus plan is cheaper than the Platinum plan and includes secure access to a personal, online account where customers can check their credit report monitoring status and review fraud alerts, obtain a 100 percent guarantee for identity theft resolution, receive advanced identity theft monitoring, and access 24/7 live customer service and support in case they run into any identity theft problems.

The Platinum plan is slightly more expensive than the Plus plan, but it includes all components of the Plus plan and also offers customers credit monitoring and access to view their credit report and credit score from all three major credit reporting agencies. ID Watchdog ensures customer security as stated in its privacy policy.

Both ID Watchdog Plus and Platinum customers can obtain up to $1 million in identity theft insurance, 24/7 customer support care, lost wallet assistance, customized alert options, access to a mobile app, and more.

ID Watchdog Platinum customers can also receive up to $500,000 for 401K and HSA stolen funds reimbursement. 

Online Education

ID Watchdog has an online education resource page that helps customers learn more about personal identity protection, suspicious activity, data privacy, identity theft detection, identity theft and identity fraud, and more.

• Lack of Family Plan Information
• Service Limitations

Lack of Family Plan Information

ID Watchdog does offer an identity protection package for families.

It covers two adults and all children living in the home; however, customers interested in ID Watchdog's family plan will need to call the company for more information regarding this protection plan since there is limited information about this plan on the company's corporate website.

Customers may dislike this lack of information on the company’s site as many other identity theft protection companies offer this information upfront.

Service Limitations

Although ID Watchdog offers credit score and credit report monitoring services along with internet and social security monitoring, there are still a number of identity theft protection plan services that ID Watchdog does not offer.

The company seems to lack services including financial statements and bank account/card monitoring, limited power of attorney, anti-virus software, anti-keylogging software, and criminal and tax identity recovery.