In 1988, Richard D. Fairbank founded Capital One in an effort to empower the public with access to information and technology. The company offers a variety of financial services, including banking options, credit cards, loans, and investment options. Recently, Capital One began to offer identity protection services as well.
One service that Capital One offers its customers is the Credit Wise app, which allows customers to receive weekly credit score updates and see how certain financial decisions would affect their credit score.
Through Capital One's mobile app, customers have the option to use the Sure Swipe tool, which allows customers to create a pattern instead of a traditional password, which could be more secure.
Capital One offers several educational resources to help customers learn how to better prevent identity theft.
Capital One offers credit monitoring, but the company does not provide social media monitoring, internet scanning, or bank account monitoring.
Capital One does not assist with pre-existing conditions and does not offer recovery assistance for medical, criminal, or tax identity theft.
Capital One provides its customers with its Credit Wise program and its Sure Swipe tool, in addition to educational resources. However, the company's monitoring and recovery services are lacking.
Alicia Kalamazoo, MI
7 years ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.