Capital One ID Protection
Is This Your Business?4.7
6.6
Overall Score
Author: Kaitlyn Short
In 1988, Richard D. Fairbank founded Capital One in an effort to empower the public with access to information and technology. The company offers a variety of financial services, including banking options, credit cards, loans, and investment options. Recently, Capital One began to offer identity protection services as well.
Top Ranked Companies
The Good
- Credit Wise Program
- Sure Swipe Tool
- Education
Credit Wise Program
One service that Capital One offers its customers is the Credit Wise app, which allows customers to receive weekly credit score updates and see how certain financial decisions would affect their credit score.
Sure Swipe Tool
Through Capital One's mobile app, customers have the option to use the Sure Swipe tool, which allows customers to create a pattern instead of a traditional password, which could be more secure.
Education
Capital One offers several educational resources to help customers learn how to better prevent identity theft.
The Bad
- Limited Monitoring Services
- Few Recovery Services
Limited Monitoring Services
Capital One offers credit monitoring, but the company does not provide social media monitoring, internet scanning, or bank account monitoring.
Few Recovery Services
Capital One does not assist with pre-existing conditions and does not offer recovery assistance for medical, criminal, or tax identity theft.
The Bottom Line
Capital One provides its customers with its Credit Wise program and its Sure Swipe tool, in addition to educational resources. However, the company's monitoring and recovery services are lacking.
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Thomlyn Lovin Jonesboro, GA
3 years ago
A.H.C. Bedford, OH
10 years ago
