AllClear ID Logo
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3.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: August 15th, 2023

Founded in 2004 and headquartered in Austin, Texas, AllClear ID provides identity protection services to organizations, businesses, individuals, and families.

In addition to AllClear ID's identity theft monitoring and credit monitoring services, the company offers identity repair, phone alerts, investigator support, insurance coverage, lost wallet protection, ChildScan monitoring, and more.

The company is also partnered with the National Cyber-Forensics & Training Alliance (NCFTA) to provide an enhanced identity protection service.

Keep reading to learn more about AllClear's services and to see customer reviews. 

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The Good

  • Monitoring Services
  • Identity Theft Insurance Coverage
  • CISSP Certified
  • Simple Enrollment  Process
  • Resource Center

Monitoring Services

AllClear ID works to protect its customers' identities by offering a number of monitoring services, including monitoring of credit reports from all three major credit bureaus (Equifax, Experian, and TransUnion), financial account monitoring, social security number monitoring, and ChildScan monitoring.

If suspicious activity is detected, AllClear ID has the ability to place credit freezes and issue fraud alerts to the customer. In the event of child identity theft, AllClear ID will send an alert to the child's parent/guardian, conduct a full investigation, and will help repair the child's identity.

Identity Theft Insurance Coverage

If a customer of AllClear ID falls victim to an identity theft event, they will be covered by the company's $1 million identity theft insurance policy, which reimburses customers for expenses and financial losses related to the theft, including up to $10,000 in lost wages. AllClear ID also offers lost wallet protection services.

CISSP Certified

AllClear ID is a Certified Information Systems Security Professional. To earn this certification, companies must have several years of experience and pass the CISSP exam.

Simple Enrollment  Process

The company does require customers (those who are 18 years or older) to enroll in order to obtain identity theft protection services including identity repair, however, the enrollment process appears to be fairly simple.

In terms of enrollment, potential customers, are asked to select a protection plan and create a profile. The initial enrollment form also has a section for consumers to add in a promotion code.

Those who are employed by businesses and organizations that have paid for AllClear ID's protection service can get full coverage that includes everything from credit report monitoring to data breach response protection and identity theft repair by enrolling with a company code.

Resource Center

AllClear ID's website offers an online resource center that all website users can visit. This resource center covers topics revolving around fraud resolution, investigation, protection tips, child safety, credit, fraud alerts, online safety, tax fraud, and more. 

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The Bad

  • Limited Recovery Services
  • No Online Purchases
  • No Antivirus Software

Limited Recovery Services

AllClear ID's restoration services are limited to financial identity recovery and lost wallet assistance. The company's identity theft protection service does not include medical, criminal, or tax identity recovery services to those who have fallen victim to identity theft.

Additionally, it is unclear whether or not AllClear ID has the policy to help individuals with pre-existing conditions or utilizes the limited power of attorney.

Limited Website Information

AllClear ID does not appear to provide enough information on its corporate website regarding its identity protection services. In order to obtain more information about AllClear ID's services, potential customers must fill out an enrollment form or reach out to a company representative directly. 

No Antivirus Software

The identity protection company does not provide its customers with antivirus software to protect sensitive data on their personal computers.

Meanwhile, there are many other companies in the identity theft protection industry that do provide antivirus software to their consumers. Those interested in AllClear ID services should take this into consideration as they will have to purchase their own protective software if they enroll in this company's security services.

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The Bottom Line

AllClear ID is CISSP certified, offers several monitoring services including credit monitoring, financial account monitoring, social security number monitoring, and ChildScan monitoring, and provides customers with up to $1 million in identity theft insurance for lost wages as well as lost wallet services.

The company is also partnered with the National Cyber-Forensics & Training Alliance (NCFTA) and has a simple customer enrollment process. Additionally, AllClear ID provides customers with phone alerts and an online resource center.

Unfortunately, AllClear ID does not appear to provide potential consumers with much website information regarding its identity protection services. To obtain more information about the company's services, potential consumers have to fill out the enrollment form on AllClear ID's corporate website or contact the company directly.

Additionally, AllClear ID's identity recovery services are limited and the company does not provide customers with any antivirus or other protective software for any devices. Those interested in AllClear ID's services are encouraged to view recent AllClear ID reviews and ratings before deciding to enroll. 

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Star Rating

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1.2

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117 Reviews

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93%

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Lisa Ellram Oxford, OH

I did not think all clear was doing a great job because it notified me about my (legitimate) Macy's card application after about 3 weeks, when I had starting using it the first day and racked up hundreds of dollars! But months later, when someone else fraudulently applied for Barclay's card in my name, they caught it right away and called me/e-mailed until I responded. They got oin the line with Barclays and me, where we talked through everything, had the application stopped. They then advised me how to put aletrts in with all the credit agencies, sent all the paperwork, etc. I found this very helpful-- saved me tons of time & money.

8 years ago

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Jennifer Anderson Orlando, FL

I was gifted free all clear serivce for 3 years. In that time I was promptly contacted if there were any issues. I open a few things during this time and I was always notified by email and phone of the activities on my account. Very professional.

6 years ago

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Amy Boren American Fork, UT

I got a free year due to a data breach. They have been great at notifying me when there is a concern. But they are usually 3-4 week behind the concerning occurrence. But other than that I think they do a great job.

5 years ago

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Alyssa Boren American Fork, UT

We have received a free year after a data breach. They alert me when there are concerns but weeks after the event. A little slow in contacting me I feel.

5 years ago