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6.7

Overall Score

Average Project Cost: $3,000 - $10,000

Author: Kaitlyn Short

LAST UPDATED: October 4th, 2024

Carrier Heating & Cooling has been providing HVAC services to customers since 1915. Its history boasts a rich expertise in its founder, Willis Carrier, whose invention of the modern air conditioning unit has helped launch Carrier Heating & Cooling to the top of the HVAC industry. Carrier maintains a mission to become the world’s first choice in HVAC services.

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The Good

Cost-Effective Carrier AC Models

Carrier offers a diverse range of energy-efficient air conditioning units, with installation costs ranging from $3,000 to $10,000 depending on the model. Carrier’s AC units cater to various budgets and efficiency needs, providing a balance of performance, advanced technology, and affordability. Here's an overview of Carrier’s most popular air conditioner lines and how much they cost:

Carrier Infinity Series

The Infinity Series is Carrier’s premium line, delivering top performance with SEER ratings up to 26. These units are equipped with Carrier’s Greenspeed® Intelligence technology for precise temperature control and optimal energy savings. They cost an average of $5,000–$10,000 (including installation).


Carrier Performance Series

The Performance Series offers a mid-range option, combining efficiency and affordability with SEER ratings up to 17. This series provides dependable cooling and can be paired with Carrier’s smart thermostat for enhanced energy management. They cost an average of $4,000-$8,000 to install.

Carrier Comfort Series

The Comfort Series is designed for budget-conscious homeowners, offering solid cooling performance at a lower price point, ranging between $3,000 and $6,000. With SEER ratings up to 16, this line focuses on reliability over advanced features.

To see maximum savings on your Lennox HVAC unit installation, it is advisable to compare at least 3 quotes from local installers.

Top Features

Carrier air conditioners are known for their industry-leading features, including:

  • Energy efficiency: High SEER ratings, often reaching up to 24, help reduce energy consumption and lower utility bills.
  • Advanced cooling technologies: Multi-stage and variable-speed compressors provide precise temperature control and quiet operation.
  • Puron Advance refrigerant: Offers a 75% reduction in global warming potential compared to traditional refrigerants.
  • Smart home integration: Compatible with Carrier's home app for remote control and air quality monitoring.
  • Noise reduction: Innovative technologies like sound blankets and silencing systems minimize noise levels.

Great Warranty Options

Though it may prove difficult for some customers to find out about their possible warranty options (because of the sheer number of options depending greatly upon product), most customers can expect at least a 10-year warranty. Carrier Heating & Cooling also offers some limited lifetime and even lifetime warranties, but those are more uncommon.

Awards System

Carrier has integrated a system that ensures efforts in customer satisfaction among its employees. The Carrier President’s Award is given to Carrier dealers who go above and beyond in treating customer satisfaction as the most important business practice. With incentives for dealers to treat customers right, potential clients will find that Carrier does strive to cater to any need that customers might have.

Experience

Carrier has over 100 years of industry experience. Its founder, Willis Carrier, invented the modern A/C unit, so its employees clearly have a unique expertise in the industry. 

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The Bad

Warranty Information

There is nothing wrong with the variety of warranty options provided by Carrier. In fact, it provides a good deal of different warranties. The problem with Carrier’s warranty information is how it is presented. Customers must select the desired product (assuming they already know which they will buy) and then read through the contract to find out the term length. Most companies simply provide the possible coverage and term lengths upfront, on the website.

High Repair Cost

Carrier units often come with a higher price tag compared to some other brands. This can be a significant factor for budget-conscious consumers. Additionally, repairs can be more expensive due to the brand's premium status and specialized components.

Contractor Dependency

To ensure optimal performance and warranty coverage, you may need to work with Carrier-authorized contractors, which could limit your options in some areas. This can potentially lead to longer wait times for service or higher costs due to reduced competition. Additionally, working with non-authorized contractors might void your warranty, leaving you responsible for repair costs.

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The Bottom Line

Carrier Heating & Cooling has a rich history and boasts an expertise that few can match. Though it doesn’t disclose fees or pricing information, customers can trust the Carrier quality of service and HVAC systems. If customers do not feel intimidated by the sheer volume of warranty information, it isn’t too difficult to figure out your expected warranty. We do recommend potential customers consider Carrier Heating & Cooling for their HVAC needs.

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4.8

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52 Reviews

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Review Source

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Ron Durfey Orem, UT

I own this unit in my children's apartment. The Carrier unit cost less and provides great cooling for my kids. The unit is quiet and provides a very comfortable home environment.

3 years ago

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Rebecca Lester Salem, VA

The unit itself prvoided good cooling. However, my issue was that it was extremely loud. Was average in the maintenance area.

3 years ago