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5.8

Overall Score

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Frank Withhart Roscoe, IL

George was very helpful explaining details of the coverage.

5 years ago

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Louise Pollard Santee, CA

Richard Z was very kind, explanation of policy was clear.

5 years ago

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Roland Z Cowpens, SC

excellent consulting and advise and good discounts

5 years ago

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Ron Tahtinen Los Angeles, CA

Ben T was a great help! Thanks Ben!

5 years ago

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Darlene Tracy Gautier, MS

Isaac m was very helpful and informative

5 years ago

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Dalton Patterson The Villages, FL

Ray answered all of our questions.... very pleased .

5 years ago

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Zane Coquat Ripley, TN

Courteousness Just getting started so wait to see if

5 years ago

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Charles Baldwin Tyler, TX

Really worked with me to get the plan together

5 years ago

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Joey Parsons Jackson, OH

It was quick & easy to take care of my policy set up

5 years ago

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Uwe Thaysen Sacramento, CA

Signed up for a 3 year plan, very good rate.

5 years ago

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Betty Stephens Clermont, FL

Wonderful ,Good Advice, Took time to explain

5 years ago

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docfuj Oceanside, CA

Excellent discussion with Rayn S over coverage.

5 years ago

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Debra Broussard, PMP College Station, TX

I requested the check reimbursement twice and it was never received. It has been a year now, and it is still not resolved.

5 years ago

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Sarah Phoenix, AZ

Michelle was super helpful and gave us a great deal!

5 years ago

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Colby A Bell Waynesboro, GA

Danial C was very helpful and answered any questions I had.

5 years ago

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Kels Wilson Florissant, MO

Great deal, easy sell. Rep was very pleasant to talk to.

5 years ago

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Larraine Fleming Saint Johns, MI

Jeff S was Very helpful. I feel more secure in my home.

5 years ago

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Johnnie Rogers Oklahoma City, OK

Representative knowledgeable and professional

5 years ago

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Jim Richlin Beaumont, CA

Sam was very professional an did a great job

5 years ago

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Junjie Reyes Grand Prairie, TX

Mr. Jonathan S is very helpful Good

5 years ago

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penny thomas Roanoke, VA

He explained everything in terms I could understand

5 years ago

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Vanessa Mesa, AZ

My issue hasn’t been reaolved. My pool filter is now worse becausee no technocian came to repair.

5 years ago

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Jo Ann R Fields Cincinnati, OH

New today. Mr. G was very helpful.

5 years ago

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Dan Wyatt ,

Tom was great and did a good job explaining the policy.

5 years ago

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kevin Goldstein Dallas, GA

very easy to communicate with and helpful

5 years ago

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Bryan W Alley Austin, TX

Have sent in 4 claims and only clai. To be honored was my disposal at a discounted pay out. Response time is average 5 days to get a response back.

5 years ago

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kc Kansas City, MO

It has been okay. I would like to see it be more specefic online though

5 years ago

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John Waters Fort Myers, FL

The sales rep Chase R was very polite and helpfuld.

5 years ago

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Puzgrl Lawton, OK

Affordability, quick response, helpful agent.

5 years ago

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Tracy Jones Cookeville, TN

I got a wonderful deal and customer service from Zachary H.

5 years ago

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Angela Briggs Kansas City, MO

New customer. haven't used yet.I did like Jake my customer service rep who saved me money from my old home warranty company. Thank You.

5 years ago

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Katherine Bedartes , TX

Richard z was very informative very nice.

5 years ago

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Michael Coffey Newnan, GA

Atrocious customer service and they don't actually fix anything. They just pay pennies on the dollar to replace broken appliances. It's a scam.

5 years ago

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David Jones Frederick, MD

I heard them laughed at me when I called about a plumbing issue. They never sent anyone out and I call them over 10x. Do not waste your money.

5 years ago

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Capucina Chicago, IL

A Facetious Company - I have but in several claims which none of them have been approved, although what was asked of me was completed.

5 years ago

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Morrison Kimball Leesburg, FL

Response has been excellent, had a probl finding a vendor.

5 years ago

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Ehab Abdalla Boca Raton, FL

Communicative, punctual and professional

5 years ago

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Mary Chandler, AZ

Service was prompt and problem corrected

5 years ago

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Edward Zakrzewski North Port, FL

Prompt, professional and knowledgeable service

5 years ago

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R. Stalling West Hills, CA

Speedy, reliable, service that got the job done!

5 years ago

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D sabol Concord, NC

Satisfied w response and service in recent issue.

5 years ago

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Herlonda Dotson Dallas, TX

I have not had any problems getting the services needed

5 years ago

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Benjamin Elk Grove, CA

I was very disappointed on how things went my initial rate was how customer service from another country handled my claims

5 years ago

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Gerald Blaes Las Cruces, NM

Very good customer service. Knowledgeable people.

5 years ago

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Bobby Humble, TX

Too much fine print after the fact. You only see the fine print after you have pod for the warranty. You got me.

5 years ago

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Salvador Ceballos Montgomery, TX

Easy claim filing system and prompt response.

5 years ago

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Maria Lucibello Cresskill, NJ

If I could give them a zero I would. Stay away from this company. They are full of empty promises and they are frauds. The absolute worst ever.

5 years ago

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Kimberly Graves

Fast, efficient, comparable service to other plans

5 years ago

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Melinda Kirgan Salem, IL

Very nice and professional. Quickly got my information and started my claim

5 years ago

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Jamie jamison Mansfield, OH

Horrible service. Only tried to help and address our claim after we told them to cancel our contract. Totally dissatisfied.

5 years ago