Liberty Home Guard Reviews

4.6

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781 User Reviews

8.0

Overall Score

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4.6

star star star star star_half

781 User Reviews

8.0

Overall Score

Compare

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Summary of Reviews

Star Rating

4.6

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781 Reviews

Review Breakdown

5 grade

85%

4 grade

3 grade

2 grade

1 grade

12%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Don Elliott Anniston, AL

I purchased a 10 year contract for $7000. 3 months after purchase I called to get my washer repaired. After some minor details and issues the repair request was completed. Aaron G from account service, brand management, successfully competed a suitable agreement

4 years ago Edited September 14, 2021

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Robert Damsey Spartanburg, SC

Spoke with Max very Knowledgeble about the problem I was having with the thermostat and explained in great detail why some days in extreme heat and humidity would continue to run until you shut it off manually. This is correct. Thermostat works well Thank him for his courteous reply

6 years ago

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Abiola

Upon diagnosing the issue, the technician informed us that a replacement water heater would be necessary. To our surprise, just three days later, he returned with the new water heater in tow. The efficiency and speed with which Liberty Home Guard handled the situation were beyond our expectations. Thank you for this avenue to appreciate them.

1 year ago Edited April 4, 2024

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P -AE Evans, GA

Seems good thus far. I don't like that I had to pay my $75 copay BEFORE the tech even came out. How was I to know if they would pay and perform the claim?

2 years ago

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Sade b Oklahoma City, OK

Liberty home guard is my old home warranty. They are inexpensive and it kept my home protected. Customer service helped with setting up my warranty.

3 years ago

Reply from Liberty Home Guard

Sade, thank you for the kind words and the high rating!

Apr. 14th, 2022

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Replaced defective appliances in accordance with company policy. Satisfied customer.

3 years ago Edited September 8, 2022

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Cece

Liberty Home Guard offered a good monthly premium so I decided to sign up with them.

6 years ago

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Ozone Mechanical LLC

I really like the prompt response,and solutions to the problems.

1 year ago

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jameshmiller Yukon, OK

They have fulfilled all of my inquiries without hesitation..

5 years ago Edited September 14, 2021

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Ken Bacolod City, NEC

What I like about Liberty Home Guard is that they have less service fee compared to others.

3 years ago Edited December 20, 2021

Reply from Liberty Home Guard

Ken, thank you for the kind words and the high rating!

Apr. 14th, 2022

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EASTER REPAIR

Thanks you so much Robert R Great job 👍

1 year ago Edited November 14, 2024

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Derrick Davis

Karen A. service was awesome!!! A pleasure to speak with.

1 year ago

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Kenneth V Allen Hyattsville, MD

Purchased a policy and Liberty, agent was quite helpful.

4 years ago