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Liberty Home Guard Reviews

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8.0

Overall Score

Star Rating

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4.6

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781 Reviews

Review Breakdown

5 grade

85%

4 grade

2%

3 grade

1%

2 grade

0%

1 grade

12%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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nicole Spector Durham, NC

Situation resolved to my satisfaction .supervisors at company were wonderful to work with and seemed genuinely vesting in learning of any issues so they aptly rectify . 3 stars is ambivalent rating based on inaital assessment of 1 and customer service handling and resolution of 5.

3 years ago Edited October 28, 2022

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Janet Cummings ,

My situation with Liberty Home Guard Warranty has been resolved to my satisfaction. They have apologized for their "inaction" and talked with the personnel involved. I did, however, ask for a full refund and I should be receiving it soon.

5 years ago Edited September 14, 2021

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Review Source

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Jean DeVenney Eugene, OR

They do skier referrals than I expected. It took calling back to get someone here because the one they chose were booked way out and I needed a toilet fixed ASAP. Service call fee is fair at $85 for my plan, but read the fine print on what they do and don’t cover. I think these guys are middle of the road in that way, you have to buy add ins for larger items/systems.

3 years ago

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Bhupendra Rajpura Franklin, TN

mutually agreeable resolution is in working.

3 years ago Edited May 4, 2022