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Landmark Home Warranty Reviews

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7.2

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Markus Giacomuzzi

very good customer service, propmpp response and so far good contractors

5 years ago

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Reply from Landmark Home Warranty

Dear Markus,


Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Toni

They are very responsive to service calls and fair with their coverage.

5 years ago

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Reply from Landmark Home Warranty

Dear Toni,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Stores06

I have used my home warranty several times and it has more than paid for itaelf

5 years ago

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Reply from Landmark Home Warranty

Dear Store06,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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William Martin

Easy to work with. They used companies that were easy to work with.

5 years ago

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Reply from Landmark Home Warranty

Dear William,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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star star star star star

Alane West-Kershaw

Always a quick response from their vendors and always great service from them.

5 years ago

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Reply from Landmark Home Warranty

Dear Alane,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Andrew

Persistent, made sure that the service got done as soon as possible.

5 years ago

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Reply from Landmark Home Warranty

Dear Andrew,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Amilcar Morales

Good customer service with frequent communication with the clients.

5 years ago

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Reply from Landmark Home Warranty

Dear Amilcar,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Jan Gage Houston, TX

Always polite. Quick response. People they send are knowledgeable

5 years ago

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Reply from Landmark Home Warranty

Dear Jan,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 22nd, 2019

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Steven Peste

Always & to day handled my service requests very expediciously and professionly

5 years ago

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Reply from Landmark Home Warranty

Dear Steven,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 22nd, 2019

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Joy

Except for the high dollar items most if not all expenses were paid associated to claims.

5 years ago

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Reply from Landmark Home Warranty

Dear Joy,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 22nd, 2019

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David Young Hurricane, UT

Provided what what they said they would promptly with no hassle.

5 years ago

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Reply from Landmark Home Warranty

Dear David,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 15th, 2019

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Daryl Miyasaki South Jordan, UT

Personnel are very friendly, me no choiceefficient and though.

5 years ago

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Reply from Landmark Home Warranty

Dear Daryl,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 15th, 2019

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Chelsea Eckersell

Efficient and thoughtful, they took care of everything with ease.

5 years ago

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Reply from Landmark Home Warranty

Dear Chelsea,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 15th, 2019

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star star star star star

Jason Conley

Great customer service, quick response and always willing to help.

5 years ago

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Reply from Landmark Home Warranty

Dear Jason,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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star star star star star

Lee Ann Brady

Fast courteous reliable information, always and whenever I have called in

5 years ago

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Reply from Landmark Home Warranty

Dear Lee Ann Brady,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Lilla Rider

They are great, but I've had a couple of problems with the online payment of fees

5 years ago

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Reply from Landmark Home Warranty

Dear Lilla,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! I am sorry to hear about your payment issues. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Ruben Ramos

Pool Salt Cell was replaced on initial call, CS Rep made it appear this service was not covered even though it was

5 years ago

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Reply from Landmark Home Warranty

Dear Ruben,

Thank you for taking the time to share your feedback. I am sorry to hear about your experience. If you are needing service or have any questions, please do not hesitate to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Tara

Overall, I've had a good experience with Landmark and it living up to it's obligations.

5 years ago

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Reply from Landmark Home Warranty

Dear Tara,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Vincent Nabozny

Poor value for cost. Most needed repairs are excluded from coverage. Outsources service center is painfully obvious and doesn't provide good service.

5 years ago

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Reply from Landmark Home Warranty

Dear Vincent,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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star star star star star

Coye

Had to call customer service and they were friendly and very helpful.

5 years ago

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Reply from Landmark Home Warranty

Dear Coye,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 23rd, 2019

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lambert

because the tech asked for $420.00 when he finished the inspection to clean the blades and the coils

5 years ago

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Reply from Landmark Home Warranty

Dear Lambert,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 23rd, 2019

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Pedro Hernandez

Fast response to claims and very friendly. Would highly recommend.

5 years ago

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Reply from Landmark Home Warranty

Dear Pedro,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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Patricia

Everyone I spoke to was very professional, timely, courteous.

5 years ago

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Reply from Landmark Home Warranty

Dear Patricia,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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Joe

They took care of our problem efficiently and helped with the contractor.

5 years ago

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Reply from Landmark Home Warranty

Dear Joe,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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James Holmes

Service/repairman was very good, but I would prefer to choose my on repair company.

5 years ago

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Reply from Landmark Home Warranty

Dear James,

We are glad to see that we have been able to provide you with 4-star service! The warranty would like to provide you with contractors in our network. We strive to build relationships with independent contractors to provide us with an unbiased diagnosis. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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star star star star star

Heather

You've been really helpful and covered everything. Great customer service!

5 years ago

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Reply from Landmark Home Warranty

Dear Heather,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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star star star star star

Gina Gilbert

Responsive to my request, very quick turn around from vendor for

5 years ago

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Reply from Landmark Home Warranty

Dear Gina,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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Anonymous

They where fast when we submitted a claim they had someone over the next day

5 years ago

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Reply from Landmark Home Warranty

Dear Homeowner,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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Bobby

They provide frequent updates regarding my service request progress.

5 years ago

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Reply from Landmark Home Warranty

Dear Bobby,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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star star star star star

Shawn

Worked our claim very easily and got a service man out quickly

5 years ago

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Reply from Landmark Home Warranty

Dear Shawn,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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star star star star star

Don C

Great service Price is fair. Repair service is quick and very professional.

5 years ago

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Reply from Landmark Home Warranty

Dear Don,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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Fadi Yasin

Great service, great response time. Friendly customer service

5 years ago

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Reply from Landmark Home Warranty

Dear Fadi,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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Johanna Kunz

They were responsive and friendly. Would recommend them to anyone!

5 years ago

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Reply from Landmark Home Warranty

Dear Johanna,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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Dominic Shelden

Fast, effective and helpful. I would highly recommend landmark

5 years ago

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Reply from Landmark Home Warranty

Dear Dominic,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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star star star star star

Molly Perkes

They are always good about responding to my emails and quick to reply too.

5 years ago

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Reply from Landmark Home Warranty

Dear Molly,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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Don Hernandez

They have excellent customer service, and are very responsive.

5 years ago

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Reply from Landmark Home Warranty

Dear Don,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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Bob Moore

They offer a great product, excellent customer service and communicate well.

5 years ago

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Reply from Landmark Home Warranty

Dear Bob,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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star star star star star

Patty Panza

Office staff is always very helpful, friendly and professional.

5 years ago

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Reply from Landmark Home Warranty

Dear Patty,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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star star star star star

Gina Petroskey

Outstanding customer service, great products and amazing prices

5 years ago

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Reply from Landmark Home Warranty

Dear Gina,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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star star star star star

Erline Belton

Customer Service response has been great, service reps are very knowledgeable.

5 years ago

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Reply from Landmark Home Warranty

Hello Erline,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service on your heater. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Thank you,

Tiffany Nguyen
Customer Relations Manager

Mar. 9th, 2018

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Verified Customer

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star star star star star

Beverly Bowrn

Followup. They were able to,find a repair person to,come ASAP.

5 years ago

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Reply from Landmark Home Warranty

Dear Beverly,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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star star star star star

Cindy Beck

No problems thus far. Everything has been fixed in a timely manner.

5 years ago

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Reply from Landmark Home Warranty

Dear Cindy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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Randy Phoenix, AZ

Very responsive...communication from opening to closing an issue is excellent.

5 years ago

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Reply from Landmark Home Warranty

Dear Randy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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Review Source

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Melissa Green Elgin, TX

They have promptly provided assistance each time we contacted them.

5 years ago

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Reply from Landmark Home Warranty

Dear Melissa,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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star star star star star

Richard Brutka

Very Professional, customers service was great in scheduling my appointment.

5 years ago

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Reply from Landmark Home Warranty

Dear Richard,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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star star star star star

Cheryl Lawson

They have been very responsive when I needed to use their service.

5 years ago

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Reply from Landmark Home Warranty

Dear Cheryl,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Review Source

star star star star star

Tere SM Stool

Professional, easy to get a hold of. Repairs have been timely

5 years ago

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Reply from Landmark Home Warranty

Dear Tere,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Review Source

star star star star star

Ms Kama Dickson

They have affordable monthly charges and amazing customer service

5 years ago

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Reply from Landmark Home Warranty

Dear Ms. Kama Dickson,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Review Source

star star star star star

Torgerson

Very good customer service. They were quick to address our issues.

5 years ago

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Reply from Landmark Home Warranty

Dear Torgerson,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Review Source

star star star star star

Frank and Judy Glover Plano, TX

Appointment scheduled quickly-next day. Problem solved easily

5 years ago

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Reply from Landmark Home Warranty

Dear Frank and Judy,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 12th, 2019