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6.3

Overall Score

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laura Palm Coast, FL

The company was great and gave me a good deal!!

5 years ago

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Carmen Miranda Laurelton, NJ

The Representative was very helpful and answered all my questions

5 years ago

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Johnny Rosales Dallas, TX

Jonathan S was very professional informative and helpful.

5 years ago

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Christopher Washington, DC

You picked up the phone at 6:00 am thanks

5 years ago

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Kuncoro Marietta, GA

Great customer service, very responsive.

5 years ago

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soma Irving, TX

Very frustrating home warranty provider. Requested for a service on June,2019 , still not fixed the problem till September,2019

5 years ago

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Pearl Brown Charlotte, NC

I have not used yet but the customer service so far is great.

5 years ago

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Edward Fermaint Houston, TX

Worst home warranty ever. The most bad service a company can offer. Customer service sounds very friendly but the result is bad. ....

5 years ago

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James Tudor Lexington, KY

Called 2 days ago about my a.c. going out and still nobody has contacted about fixing it. It has now been 4 days and still nothing has been done.

5 years ago

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Bruce Elgin, SC

People were knowledgable and prompt. They answered all of my questions.

5 years ago

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Maged Awad Gilbertsville, PA

If I could give less than one star I would! Terrible customer service and Do Not buy- Find another company !! Positive reviews are fake.

5 years ago

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Charles Cameron Mabank, TX

You sales person was very professional and knowledgeable.

5 years ago

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Stacey Biggs Royalton, IL

Claim review was prompt and accurate as advertised. Great company!

5 years ago

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F. Jamed Flossmoor, IL

Very quick and easy enrollment over the phone.

5 years ago

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Charlene Pittsburgh, PA

I am reporting this company to the BBB they are really ripping people off. They take your money and don’t fix anything!

5 years ago

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Kristofer ivezic New Baltimore, MI

Very helpful amazing customer service. Reasonable prices

5 years ago

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N Humble, TX

great customer service. Sales agent was very thorough and helpful

5 years ago

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Maggie La Junta, CO

answered questions took care of things asked about

5 years ago

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Diana Little Rock, AR

the customer service agent was helpful and also gave me a new customer sign up discount

5 years ago

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Wayne Wassom Humble, TX

I am new. The sale person was very good.

5 years ago

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phillip g melinie Gonzales, LA

Great rates and excellent agent to deal with

5 years ago

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vipul Orland Park, IL

They answer all calls but process of getting service done is very long. Do not recommend at all. They do not cover every thing like they say.

5 years ago

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Lisa Foster Weatherford, TX

Good customer service . Informative website

6 years ago

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Jim Montgomery Greensburg, PA

Issac was very informative and knowledgeable

6 years ago

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Susan Jacksonville, AR

Better prices, better overall coverage and ease of contact

6 years ago

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William Clark Garland, TX

To this point everything is good. The sales rep was friendly and courteous.

6 years ago

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Brooke Fort Smith, AR

Johnathan S. helped me over the phone so I felt comfortable buying a policy.

6 years ago

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Timothy Ellis Lubbock, TX

Brad was very helpful and offered me discount if I payed for a year in advance

6 years ago

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Deana Independence, MO

Customer service was friendly and helpful. Answered all my questions

6 years ago

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James leary Winter Haven, FL

Very friendly, great service. Very helpful

6 years ago

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James Henley

Glad to hear local vendors are being used.

6 years ago

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Steve Borden Norman, OK

Adam was great. He explained everything

6 years ago

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mitch buchanan Frankfort, KY

Very easy to sign up and the warranty was explained well.

6 years ago

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Amber Cleveland, OH

The salesperson was very knowledgeable and helpful.

6 years ago

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John Piper Ankeny, IA

They sales team was very quick to respond, and very helpful.

6 years ago

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RICHARD GEORGE Spring Hill, FL

Customer service was great very knowledgeable and helpful

6 years ago

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Adrianne Holley Daphne, AL

It was fast and easy. Very nice salesmen. And, easy follow-up.

6 years ago

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Jacob Lewis El Dorado, AR

My air conditioner unit went out and they were very helpful

6 years ago

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Antonio R Houston, TX

The experience was great. Brad explained everything clearly and precise.

6 years ago

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Lawrence Chappell Douglasville, GA

The sales person Bruce was very polite and knowledgeable

6 years ago

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duane ryniawec Avella, PA

real bad after trying to file claim on washer 3 times was told to do it my self and they might pay me after 30 days because they were to busy joke

6 years ago

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MICHAEL FISHER

Kevin wA very helpful and answered all my questions

6 years ago

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Shane Elkins Vail, AZ

Friendly customer service. Gave me all the discounts available.

6 years ago

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Don McKinstry Hampton, VA

The folks who come-up to repirs my stuff are very well trained

6 years ago

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Miles Athens, AL

Still waiting to on Warrenty documentation. Does not offer a military discount when paying by month

6 years ago

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Sharon Lynch New Castle, DE

Scam. They will find any excuse not to cover whatever appliance needs fixed. They will even contradict their own service people. Buyer beware.

6 years ago

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Honest Shreveport, LA

Very professional and kind representative

6 years ago

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Dan McGrath Machias, ME

I had an A/C unit go bad and they had someone out to repair in 24hours; just as expected.

7 years ago

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Karen Hawkins Ashland, VA

Quick, professional service when I called and submitted a claim

2 years ago

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Kimberly Ford Madison, AL

It was a hassle free process. I hope that continues in the future.

3 years ago