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6.3

Overall Score

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Ronald Bacarreza Springfield, VA

It's easy to set up and renew, but getting a company to come out and perform the work is a bit hard.

6 years ago

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Brenda Owasso, OK

Jim was very informative and helpful in answering my questions about billing

6 years ago

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Jenny Ankeny, IA

Very friendly staff and worked with my requests. I highly recommend to others!

6 years ago

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Gail Parker

I am a new customer and made a claim last week it was a nice experience. Thank you.

6 years ago

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Jennifer Sloan Murfreesboro, TN

Been without heat since November. Canceled my service because they said they wouldn't cover it. Still waiting on my refund from canceling my service. Worst company ever.

6 years ago

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Damaris Tricoche

Dont paid worse company ever. they only paid for my electric bill only 150.00 and because i close my policy i donnt sent me nothing they keep my money. good luck people.

7 years ago

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timothy sutton Stafford, VA

The technician that came out was amazing. I couldn't ask for a better experience.

2 years ago

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Mariely John Ridley Park, PA

I was able to get repair done on my dryer. It took some time, but the issue was resolved.

2 years ago

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Marita Ruiz-Arzola Lakeland, FL

Service not rendered, very disappointed. I changed to another company

4 years ago

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Karen Peters Chesterfield, VA

Was not given coverage I requested. Did not respond in 24 hours as agreed

4 years ago

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Christopher Porter Humble, TX

They constantly try to deny valid claims. Horrible and dishonest.

4 years ago

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Diana Angell Chandler, AZ

I opened a claim in September that was just Satisfied yesterday April 1st

4 years ago

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Javier

Have had warranty with Select and very little is paid for. Won't resign again

4 years ago

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Lynn Lithonia, GA

Poor customer service! Not helpful they get smart with you."

4 years ago

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Charles ferreira Cherryville, NC

They give you a run around and try to weasel out of making repairs

4 years ago

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Tim F in Maryland

Left me with a stove replacement and service at every juncture was substandard

4 years ago

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Kenny Cox Mansfield, LA

I have not received service after other 2 month!!!

4 years ago

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Shannon Overland Park, KS

They are very difficult to work with and don't honor what they say.

4 years ago

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Rex glass Branson, MO

Hard to deal with could not get them to pay for a repair

4 years ago

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Melissa

Never gave me my 150 credit and customer service is terrible

4 years ago

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Jackie Penton

Poor customer service. Your company does not reply to emails

4 years ago

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CJ Hazelhurst

They lie, use loopholes, don't listen and it's a bureaucratic nightmare

4 years ago

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Larry Curtis

Totally unfair in their awards and their charge for their services

4 years ago

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Jerry Elizabethtown, KY

Not doing what they are suppose to do and what I'm paying for

4 years ago

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Mildred Rubi Hollywood, FL

It's been 90 days that I have been waiting for payment on a claim from Nov 1

4 years ago

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Jonathan

Everything I was told from your sales person was a lie

4 years ago

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Holly Taylor, MI

Took a whole 22 seconds to cancel my clam. Gave it zero thought.

4 years ago

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Harold Kertes Mechanicsburg, PA

They suck and are dishonest. Would not pay my reimbursement check

4 years ago

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Virginia

They couldn't find anyone for my small problems.

4 years ago

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cindy mcdade

Horrible customer service and they do not honor their agreement.

4 years ago

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marilyn oshiro

doesn't cover what is logical to cover, slow response to emergency repairs

5 years ago

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Raina

Stay away! Miserable to deal with. Canceled policy. Waste of $$

5 years ago

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William McGinnis

Would not cover the cost of replacing my failed hot water heater

5 years ago

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Trudy

They were not fair to us. I was without fridge for over a month.

5 years ago

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Charo R Taper

Poor service..they never communicated anything...no resolution.

5 years ago

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James kyler

The way they depreciate the appliance is not fair

5 years ago

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Donna

They turned down 2 valid claims one for a roof leak the other for ac

5 years ago

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leo

always no feedback for service, even you call them again and again.

5 years ago

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Earl Pollan

they weren't able to help me when I needed them

5 years ago

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Anthony

The customer service is unprofessional and I did not get any service.

5 years ago

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Joshua

They said they covered everything and when it came down to it, they don't.

5 years ago

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Michael georgianna

Awful they cover nothing waste of money never buy this again

5 years ago

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henry hannah

you phone sales use the bate and switch to get people to sign up

5 years ago

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Kern

Poor follow-through. Poor customer service. Poor English over the phone.

5 years ago

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Kelly

horrible customer service, do not cover anything, i prefer American Home Shield

5 years ago

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Jenny

My claim has never gotten resolved. Nobody called or no email received.

5 years ago

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James

False advertising . They advertise they will pay for repairs and dont.

5 years ago

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TN CA

Could not find Technician on Time Assigned a company which had zero review on google Denied claims with out proper reason

2 years ago

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Suyesh Kharel Carrollton, TX

Reasonable rate, Not a long call hold. free 6 months.

2 years ago

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Shane Lee Minneapolis, MN

They never solved my air conditioner, refrigerator and more issues. Rejected or closed the claims with small amount of refund (~ $175).

2 years ago