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Elite Home Warranty

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11 User Reviews
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LAST UPDATED: January 18th, 2022

Elite Home Warranty has a competitive selection of home warranty plans. It offers three pre-set plans that are customizable with additional coverage to meet your needs. You'll also find the ability to create a fully customized plan.

The company's cancellation policy is also competitive. You'll benefit from a 60-day money-back guarantee. If you cancel after the first 60 days, there's a pro-rated refund minus an 8 percent cancellation fee.

Unlike other home warranty companies, you can cancel your policy and buy a new one if you're moving. The cancellation fee is waived in this case.

The company allows you to submit your phone number to get a sample contract. Other companies do not require contact information to view a sample contract. 

Unfortunately, Elite Home Warranty's website is incomplete. Sometimes the text on the page indicates a link, but there isn't one available. The website also has "lorem ipsum" text. The site also offers conflicting information about the company's workmanship guarantee. Read your contract and speak to a representative to get the most accurate information.

Read Elite Home Warranty Reviews

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The Good

  • Customizable Plans
  • Advantageous Contract Features
  • Helpful Cancellation Policy

Customizable Plans

Elite Home Warranty offers plans to homeowners, home buyers, and home sellers. The company also partners with real estate professionals and title companies.

You'll find three home warranty plans and the option to create your own plan to suit your specific needs.

Information about contract fees is limited online. However, the typical service fee is $75. This is the fee you pay when you make a claim and a contractor visits. If you have high-end appliances, anticipate a fee of $200.

Keep in mind that service fees are charged per item, which means you may be charged several service fees when a contractor comes to address multiple issues, even if they are related.

You also have the option to choose a contract with no service fee. This contract permits a limit of five service visits. This $0 service fee option is not common for the industry.

The Elite Appliances plan covers a refrigerator with ice maker, clothes washer, clothes dryer, dishwasher, range/oven/cooktop, built-in microwave, trash compactor, and garbage disposal.

The Elite Systems plan covers air conditioning, heating, ductwork, plumbing system and stoppages, electrical system, water heater, and garage door system.

The Elite Complete plan combines the coverage offered with the Appliances and Systems plans into a single plan. It also includes coverage for ceiling fans, smoke detector, doorbells, and limited roof leak repair.

Whatever plan option you choose, you can augment your plan with the following options:

  • door bells
  • smoke detector
  • ceiling fans
  • septic system
  • sump pump/grinder pump/ejector pump
  • pool and spa equipment
  • central vacuum
  • water filtration system
  • plumbing fixtures
  • stand alone freezer
  • free standing ice maker
  • lawn sprinkler system
  • electronics
  • service line
  • limited roof leak repair

You can also build your own plan so you have the exact coverage that meets your needs.

In addition to these home warranty plans, Elite offers two others: Elite Electronics (TVs, computers, and laptops) and Elite Service Line (sewer line and water line). 

Advantageous Contract Features

You'll find coverage for undetectable pre-existing conditions, items without maintenance records, insufficient maintenance, code violations and permits, rust, corrosion, sediment, lifting equipment, lodging expenses and food spoilage, refrigerate recapture, reclaim and disposal, and the dismantle and removal of defective equipment and items. Many of these conditions are not commonly covered by home warranty companies.

Another handy feature of Elite Home Warranty's products is that you can have coverage for multiples of the same appliance or system without purchasing separate coverage for it. The coverage only applies to the first one to break, however. 

Helpful Cancellation Policy

Elite Home Warranty stands out from competitors because it offers a 60-day money-back guarantee. The first 60 days include the 30-day waiting period and the first 30 days of coverage.

If you cancel during this period, you'll receive a full refund of contract fees. If you cancel after this period, you'll receive a prorated refund of the contract fees minus an 8 percent cancellation fee.

If you're moving, you can transfer your home warranty to the new homeowner. You can also cancel your current plan. If you buy a new plan, you can have the cancellation fee waived. This option to cancel and buy a new plan offers helpful flexibility and isn't a common option for the industry.

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The Bad

  • Limited Customer Reviews
  • Limitations and Exclusions
  • Website Concerns

Limited Customer Reviews

Best Company has not received many Elite Home Warranty Reviews, so insight on the customer experience is limited.

Limitations and Exclusions

From the company's website, the home warranties have limits to how much they'll cover for each item and a maximum on how much they'll spend on coverage for the length of the agreement. These limits are common for the industry. You'll need to review your contract to learn more about these amounts.

Elite Home Warranty's website also mentions that full coverage starts after the first 90 days with more limited coverage during the first 90 days. The website also mentions a 30-day waiting period before coverage starts, and it's unclear whether these days overlap.

The company does not offer coverage for maintenance or tune-ups. You also won't find coverage for commercial appliances.

Website Concerns

Elite Home Warranty's website offers conflicting information on its workmanship guarantee — it's either 30 or 90 days. The website also appears incomplete. Some links are missing and text on the page includes "lorem ipsum" filler text. 

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The Bottom Line

Although Elite Home Warranty's plans have attractive features like a 60-day, money-back guarantee and a build-your-own plan option, the conflicting information on its website is concerning. It would also be nice to see a sample contract without having to provide contract information.

If you choose to work with Elite Home Warranty, be sure to review a contract before making a purchase decision.

View Best Home Warranty Companies

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Message from
Elite Home Warranty

Elite Home Warranty is a different kind of warranty company, offering generous home warranty coverage options with minimal restrictions and added benefits. Our goal is to provide the best home warranty coverage.

Each day, we work with homeowners around the country who are in distress. The basics of a home warranty service agreement is that we fill in the gap, providing a layer of protection when appliances and systems have aged out or break down due to normal everyday use. But we go way beyond that.

Elite Home Warranty can help you care for your home and prevent small issues from becoming expensive headaches.

Visit our website or call us to learn more about how our home warranties can help homeowners.

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Star Rating

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11 Reviews

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Tracey Gaetano

The washer was not draining and it was just making noise. I filed a claim online with EHW, and paid my deductible. A repair company contacted me within 2 hours which was very impressive. They have fixed the issue and it is now working perfectly. Fantastic service!

21 hours ago

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PhillipA Phoenix, AZ

The process of ordering the home warranty was very informative and transparent. I was able to increase the coverage amount of one of my professional-grade appliances to ensure full coverage. It is truly impressive to see how transparent they’re comparing the other companies.

1 week ago

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CIndyG293 Secaucus, NJ

There was a leak in the sink. I submitted a claim with Elite Home Warranty and the process was very easy. Then, the tech who came out was very good and very friendly. He explained to me what was the cause and completed the repair perfectly.

1 week ago

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StellaT93284 Miami, FL

I found Elite Home Warranty and when I contacted them about more information for a warranty plan for my home I was helped right away. There was very little to no wait time for a customer service agent and he wanted to make sure I understood everything and had no questions at all in the end. I think I made the right choice with picking Elite Home Warranty. After talking with other companies also I could tell the customer service agent here at least understood what he was talking about and was not pushy at all.

4 weeks ago

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LindaH Plano, TX

I feel secure having Elite Home Warranty and paying that yearly premium. When things happen, there's a company that is easy to deal with that's not gonna run hide behind the fine print to try to get out of the claims. They stand behind what they cover. Not everybody does that.

3 weeks ago

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SophiaMyea Denver, CO

Beyond happy with the customer service agent and how nice he was the entire time we talked about my new home warranty plan. I am a first time home buyer and he made me feel comfortable and no pressure at all. I really would recommend Elite Home Warranty to friends & family.

3 weeks ago

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ChasD384 New York, NY

We could not be happier with going with Elite Home Warranty. We are new home owners and the home warranty plan really does help us out alot. The customer service agent was friendly the entire time and took his time explaining everything to us. Easy to understand warranty plan and good customer service, cant beat that.

3 weeks ago

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Nate Jackson New York, NY

Time will tell how the warranty plan works out in the long run. But purchasing the warranty plan was painless and very easy to understand all the information given to me. The customer service agent was very kind and not pushy at all, he was more then happy to answer any questions that I had. I feel confident in Elite Home Warranty and there great team.

1 month ago

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Edcar38947 Plano, TX

The warranty company is great and the staff is super nice. I have already told another family member to use them as well. It has been an easy experience so far and easy to understand the plan and so on.

3 weeks ago

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Miaker45 Miami, FL

Very excited to see how it works with my new home warranty plan. Customer service agent was nice and helpful the entire time. I would recommend them and I feel confident in them.

3 weeks ago

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kurtisR232 Phoenix, AZ

The appliance repair company did a wonderful job. They arrived on time as scheduled and repaired my refrigerator successfully. Great experience overall.

2 weeks ago