4.8
6.9
Overall Score
Author: Kalicia Bateman
Elite Home Warranty, founded in 2020, specializes in customizable home warranty plans, allowing you to get a plan that will meet your specific needs. The company offers three pre-set plans with minimized exclusions and limitations, providing generous coverage for your home appliances and systems.
Optional coverage can be added to any Elite Home Warranty plan, ranging from pool and spa servicing, to central vacuum and electronics protection coverage. And the standard service fee is $70 ($150 for professional grade appliances).
Purchasing a plan is simple and can be done entirely online. Claims can also be filed online 24/7, or you can work with Elite Home Warranty's Claims Concierge which will be your point of contact throughout the entire claim process.
Learn more and read Elite Home Warranty reviews from real customers.
On the Elite Home Warranty website you can get a free quote, helping you to compare plans and determine which will be best for you. Keep in mind that you will be providing personal contact information when requesting an online quote which will allow the company to contact you about Elite's services.
Elite Home Warranty offers plans to homeowners, home buyers, and home sellers. The company also partners with real estate professionals and title companies.
Three home warranty plans are available, as well as the option to create your own plan. This variety in plans allows you to choose and customize coverage options according to your specific needs:
Elite Systems |
Elite Appliances |
Elite Complete |
|
Air Conditioner |
✔ |
✗ |
✔ |
Heating System |
✔ |
✗ |
✔ |
Electrical System |
✔ |
✗ |
✔ |
Plumbing System |
✔ |
✗ |
✔ |
Plumbing Stoppage |
✔ |
✗ |
✔ |
Water Heater |
✔ |
✗ |
✔ |
Garage Door Opener |
✔ |
✗ |
✔ |
Refrigeration (ice maker & water dispenser) |
✗ |
✔ |
✔ |
Washing machine |
✗ |
✔ |
✔ |
Clothes Dryer |
✗ |
✔ |
✔ |
Range/Oven/Cooktop |
✗ |
✔ |
✔ |
Dishwasher |
✗ |
✔ |
✔ |
Built-In Microwave |
✗ |
✔ |
✔ |
Trash Compactor |
✗ |
✔ |
✔ |
Garbage Disposal |
✗ |
✔ |
✔ |
Door Bell |
✗ |
✗ |
✔ |
Smoke Detector |
✗ |
✗ |
✔ |
Ceiling Fans |
✗ |
✗ |
✔ |
Limited Roof Leak Repair |
✗ |
✗ |
✔ |
Additional coverage options can be included with any plan. Additional coverage includes some of the following:
If none of these plans meet your specific needs, you can build your own plan so you have the exact coverage that you need.
Elite Home Warranty coverage is available for undetectable pre-existing conditions, items without maintenance records, insufficient maintenance, code violations and permits, rust, corrosion, sediment, lifting equipment, lodging expenses and food spoilage, refrigerate recapture, reclaim and disposal, and the dismantle and removal of defective equipment and items. Many of these conditions are not commonly covered by home warranty companies.
Elite Home Warranty also offers coverage for professional grade appliances, a service that isn't offered by many home warranty companies — the average service fee for professional grade appliances is $150.
Elite Home Warranty focuses on helping each customer through the claims process and ensuring that their needs are met, per their established agreement.
Claims can be filed online 24/7, but Elite Home Warranty also has a Claims Concierge, connecting a customer with a single point of contact throughout the entire claims process. The point of contact will keep you updated, providing information and answering questions, through each step of the way after you've filed a claim.
Elite Home Warranty has a large network of vetted technicians that can address any need and provide high-quality service. If you work with an Elite technician, you are also provided with a 90-day workmanship warranty.
If you have your own technician that you'd like to work with, you are free to do so, but workmanship isn't guaranteed by Elite Home Warranty — if any appliance or system fails within the term, you will be responsible for covering any additional service call fees.
Elite Home Warranty stands out from competitors because it offers a 60-day money-back guarantee. The first 60 days include the 30-day waiting period and the first 30 days of coverage.
If you cancel during this period, you'll receive a full refund of contract fees. If you cancel after this period, you'll receive a prorated refund of the contract fees minus an 8 percent cancellation fee.
If you're moving, you can transfer your home warranty to the new homeowner. You can also cancel your current plan. If you buy a new plan, you can have the cancellation fee waived. This option to cancel and buy a new plan offers helpful flexibility and isn't a common option for the industry.
Elite Home Warranty isn't only committed to its customers, it's also committed to giving back to the community. The company donates a portion of its revenues to a variety of charitable organizations, providing support to veterans and military families, child education programs, cancer organizations, and more.
Elite Home Warranty Reviews are currently limited making it difficult to know what the customer experience is like with the company.
While Elite Home Warranty offers coverage for a much wider range of appliances and systems than many other home warranty companies, it doesn't cover commercial appliances — appliances that are specified by a manufacturer for commercial and/or business use.
Although Elite Home Warranty is a young but reliable home warranty company offering a variety of plans and coverage options. The ability to customize your coverage is unique and ensures that you're paying for the specific services that you might need.
Elite's home warranty plans have attractive features like a 60-day, money-back guarantee and a build-your-own plan option. In addition, filing claims is a simple process that can be completed online or through Elite's Claims Concierge which connects customers with a single point of contact throughout the claims process.
Elite Home Warranty reviews are currently limited and so we aren't able to provide an accurate recommendation of this company based on customer sentiment at this time. We recommend comparing home warranty companies and reading customer reviews before making a decision and signing a service contract with any home warranty company.
If you choose to work with Elite Home Warranty, be sure to review a contract before making a purchase decision.
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