ZMANA Smart Security Solutions
Is This Your Business?Author: Kalicia Bateman
Zmana is a home security company that was founded and headquartered on the Island of Oahu. The founding members of Zmana came from backgrounds in the construction and cyber security industry. Together, the team combined their knowledge and expertise to provide custom security solutions to protect homes and office spaces.
Since Zmana provides a personalized service, professionals will be customizing each and every security system to the property ensuring that the most vulnerable areas are protected and monitored.
Zmana is strictly focused on providing a sustainable and personal service to its customers. As a result, the company services the island of Hawaii only at this point. All Zmana customers receive 24/7 monitoring and if there is ever an issue, a Zmana team member will be available to help.
Top Ranked Companies
The Good
- Commercial and Residential Services
- Smart Home Solutions
- Personalized Service
Commercial and Residential Services
Zmana Smart Security Solutions has ideal systems for both residential properties and small or large corporate offices. A Zmana Smart SEcurity Solutions professional will take each property under consideration when designing a custom system. Commercial and residential services include the following:
Commercial:
- Surveillance
- Security Monitoring
- Access Control
- Security Consulting
Residential:
- SMART Home Automation
- Security Monitoring
- Doorbell and Perimeter Cameras
- SMART Appliances
While many home security companies will provide these types of services, not every company customizes its services to each individual client. Zmana Smart Security Solutions does and that customization sets the company apart from the rest of the home security industry.
Smart Home Solutions
Since clients can customize their security system to their personal needs, it only makes sense that the home and its accompanying moving parts can also be customized by the homeowner as well. Zmana Smart Security Solutions offers a wide range of smart home services to its clients. Smart solutions are available for the following:
- Water
- Video
- Locks
- Thermostat
- Images
- Security
- Garage
- Lights
- Audio
- Energy
- Irrigation/Sprinklers
There are other home security companies that offer smart home services, but there are not many that offer as many as Zmana Smart Security Solutions does.
Personalized Service
As a locally owned and operated company, one of the biggest draws to Zmana Smart Security Solutions is the personalized and dedicated service. Many national home security providers simply cannot sustain such a dedicated level of service. Zmana Smart Security Solutions is able to provide personal and in-depth service to each one of its clients.
The Bad
- Service Area
- Undisclosed Contract Information
- Undisclosed Pricing
Service Area
Many home security companies are locally owned and operated. Zmana Smart Security Solutions is no different. The company is headquartered in Hawaii and only offers services to home and business owners within the state. That being said, there are still home security companies within the industry that offer security solutions on a regional and/or national level. Zmana is not one of these providers, limiting just who the company can service.
Undisclosed Contract Information
One of the biggest headaches for home security clients is the dreaded contract. Some home security companies do not require one, but most with professional monitoring and professionally installed systems do require customers to sign a contract. Contracts are typically anywhere from 12-48 months in length and there is an early termination fee. Contracts also will stipulate if there is any sort of money-back guarantee on equipment or service malfunctions. Contract terms and specifics are generally public information as potential customers need that information in order to make an informed decision. However, Zmana Smart Security Solutions has not made any of its contract information available for prospective clients.
Undisclosed Pricing
Like many home security companies, Zmana Smart Security Solutions offers professional 24/7 monitoring. This comes at a cost, and a monthly monitoring fee will be charged. Most home security companies make these monthly monitoring fees available for prospective clients. Pricing plays a big role in a home security decision, so keeping this information from the public is concerning. Zmana does offer custom solutions so the company claims that monthly costs will be based on what equipment a client needs for their property.
The Bottom Line
Zmana provides customized commercial and residential security systems throughout Hawaii. In addition to protecting homes and office buildings, Zmana Smart Security Solutions provides smart home capabilities and mobile monitoring to its clients. Each security system is specifically designed to protect each and every property, safeguarding against a wide variety of threats.
That being said, there are still some concerns and questions regarding the service that Zmana provides. There is not any public information on home security contracts or monthly monitoring costs. This is vital information for prospective home security clients.
For prospective home security clients in the state of Hawaii, Zmana Smart Security Solutions may be a quality provider, however, it is recommended to receive a quote and obtain additional contractual information prior to making a decision.
