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Time Warner Cable Intelligent Home Reviews

Is This Your Business?
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3 Reviews

Review Breakdown

5 grade

0%

4 grade

0%

3 grade

0%

2 grade

33%

1 grade

67%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Stephen Weatherly

High cost. Customer service via telephone is very poor. Intelligent home requires high data rate internet service. On site tech support is very good. Use caution when asking for seasonal service as intelligent home requires internet and phone service even if you are away. Now known as Spectrum.

6 years ago

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Christine Dejesus Albany, NY

They scam customers with the 200 rebate. After getting a $700 bill i never got the 200 visa card instead they choose to deduct 200 off the overpriced free install. If i want to ever reactivate system i need to pay them over a hundred.fifty dollars to reactivate the equipment i already have. What a rip off company SPECTRUM CSBLE COMPANY

6 years ago

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Phil Portsmouth, OH

Initial sales lied on product and it's future capabilities. Internet stability is poor, constantly buffering. Ev en with new modems, not able to preform. Too expensive for simply watching the cameras, even then, at least a ten second delay frm real time. Very few knowledgeable techs. 800 number customer service is the absolute worst.

7 years ago