The Monitoring Center
Is This Your Business?Author: Kalicia Bateman
Since its founding in 1998, The Monitoring Center's mission has always been the same: provide affordable home security, professional monitoring, and personalized customer service. The home security company's alarm monitoring facility is ULC listed and CSAA 5 Diamond certified, making the company an industry leader. The Monitoring Center serves homeowners throughout Ontario, Southern California, British Columbia and Florida, providing alarm monitoring services 24 hours a day, seven days a week.
Top Ranked Companies
The Good
- Integrates with Existing Systems
- Premier Alarm Monitoring
- Top-of-the-Line Home Security Products
- Remote Access via Mobile App
- No Long-Term Contract
Integrates with Existing Systems
For only $9.99 per month, homeowners can integrate The Monitoring Center's excellent alarm monitoring system with their existing home security system. The home security company will also provide an additional six months of free monitoring once homeowners make the switch, meaning the homeowner will pay for 12 months' worth of service but receive 18 months' worth.
The Monitoring Center does apply a one-time setup fee ($99) for new customers with existing systems. This fee covers the following:
- A full diagnostic test of the system by a licensed technician
- A copy of the home security system's user manual
- An insurance certificate that secures a 15 to 30 percent discount on home insurance premiums
- ID cards for everyone on the customer's emergency contact list
- Full system walkthrough and demonstration
- Security decals and yard signs
Premier Alarm Monitoring
The Monitoring Center provides three different alarm monitoring plans:
Basic Alarm Monitoring: $9.99 per Month
Basic phone line monitoring covers burglary, fire, panic, medical, flood, and, carbon monoxide detector.
Wifi and Internet Monitoring: +$6.00 per Month
- Wifi monitoring available to customers with a Lynx Touch System
- Internet monitoring offered through a Helix control panel
GSM Cellular Monitoring
- Communicates with The Monitoring Center's central station via cellular networks
- Can be used as a phone line backup, or on its own
The home security company's alarm services also include active alarm monitoring, scheduled monitoring, and a host of other monitoring options.
Top-of-the-Line Home Security Products
For customers who don't already have a security system in place, The Monitoring Center provides a number of security components to fill all their security needs:
- Hardwired/wifi video doorbells
- Wireless indoor camera
- Portable panic/medical alert
- Carbon monoxide detector
- Window and door sensor
- DSL filter
- Expander board
- Flood sensor
- Glass break sensor
- Temperature change detector
- Hold-up device
- Remote access key fob
- LCD control panel
- Motion sensor
- Wireless receiver
- Indoor/outdoor sirens
- Smoke detector
- Control panel upgrades
Remote Access via Mobile App
For $21.99 per month, can gain access to their home security system through the Remote Security Services mobile app. This provides the homeowner with full control over their security system from, and instant text notifications to their mobile device. The app is also Z-wave home automation compatible.
No Long-Term Contract
The Monitoring Center does not attach a long-term contract to its home security systems, but rather a one-year auto-renewable policy with a 30-day cancellation policy.
The Bad
- Limited Service Area
- No DIY Installation
Limited Service Area
As mentioned above, The Monitoring Center only serves customers in select areas of Canada and the United States: British Columbia, Ontario, Southern California, and Florida. Leveraging and promoting verified The Monitoring Center Reviews can be an effective way for the monitoring company to stand out from companies with a broader service area.
No DIY Installation
The company does not appear to offer customers with a DIY installation option, but rather relegates them to professional installation.
The Bottom Line
The Monitoring Center is a reputable home security provider with decades of industry experience and an industry-leading monitoring center. Whether customers have an existing system or are in need of a new one, the company will provide an affordable solution with no long-term contract; however, more The Monitoring Center reviews are needed to determine whether the company truly follows through on these claims.
