Security Choice
Is This Your Business?Author: Kalicia Bateman
Security Choice offers several ADT home security packages that feature professional installation, mobile remote system access, and 24/7 professional monitoring. Security Choice provides burglary intrusion protection, fire safety systems, energy management, home automation, and video surveillance services. The home security company charges an upfront $99 professional installation fee and monthly monitoring rates starting at $40. Customers are able to receive discounts on homeowners insurance premiums from most providers.
Top Ranked Companies
The Good
- 24/7 Professional Monitoring
- Mobile Remote System Access
- Backup Battery Systems
- Two-Way Voice Technology
Customers are able to choose from five home security packages that feature 24-7 professional monitoring. Mobile remote system access with event history and text/email notifications is available on the company's Premium Protection Package. Motion detectors are pet friendly and keychain remote access allows customers to arm/disarm the system from anywhere inside the home. The home security systems also feature a high decibel alarm siren and digital keypad with one-touch access to the central monitoring station. Home automation features help customers lower annual energy costs. Home security equipment has battery backup systems that provide uninterrupted service during a power outage for up to 12 hours. The company also offers cellular communication technology as well for its wireless systems. Medical monitoring devices are equipped with two-way voice technology that allows customers to speak directly with dispatchers until emergency help arrives.
The Bad
- $99 Professional Installation Fee
- Limited Equipment Warranty
- Long Term Contract Commitment
- Undisclosed Service Fees
Customers are required to pay an upfront $99 professional installation fee at the time of activation. The home security company requires a contract commitment of 36 months. While Security Choice offers both limited and extended equipment warranties, it does not disclose what these warranties cover or how long they last. The company also charges undisclosed amounts for service transfers, early termination, and technician home visits. It is unclear if the company offers indoor video surveillance cameras and customers do not have access to remote garage door entry, small appliance control, or doorbell video technology. Customers must purchase the company's most expensive package in order to receive home automation services. Monthly monitoring costs are slightly more expensive than many other similar marketplace offerings. Smart Choice does not appear to have any certifications from trusted home security associations.
The Bottom Line
Security Choice offers customers a variety of home security packages to choose from. Packages include professional installation, remote system access, limited equipment warranty and 24/7 professional monitoring. However, the home security company charges an upfront installation fee and does not publicly disclose its service fees on its corporate website.
