Power Home Technologies Reviews

My experience with PHT has been excellent. I moved into a house which they were already supporting. At first I was going to go to another vendor since the price they were paying was too steep. PHT, however, offered me a great deal, and got me up and running in no time. Happy with the company, service and support. My Sales rep was upfront and honest, acknowledged their relationship with MONI, and their use of Alarm.com. Maybe I got lucky, but in the Columbia, SC area, I recommend them.

I edited this previous comment as I recognize that the installers ask us to leave a review based on your encounter with them and not the company. While the installation was well, my family has experienced the poor end of this company when requesting release from the contract as our sales rep deceived us into believing the services could be terminated at any time. We requested alleviation as we have fallen behind due to reduced income and the birth of our child. They refused and will not acknowledge the faulty actions of their sales rep whom is no longer employed with them. The sales rep had me sign through mobile device and I had no opportunity to review the contract. They offered a $4 courtesy reduction. $4. I agreed to no terms. They stated they could not do anything about the agreement even after I explained the sales rep lied. It was after they said they could do nothing else they offered a $4 rate reduction. The accepted reduction was not an agreement to the contract. It was accepting the only thing offered. $4 does not remove the financial hardship and not utilizing authority to terminate the agreement does not qualify as being willing to work with me. It comes off as willing to work to get money at my expense for your best interest. That is what the Grace of God represents, helping others in their interest and not one's own.

Installed system in my rental house without my permission. Then was told by the salesperson I needed to sign to give permission. He stuck a paper in front of me and said it was for permission. I asked if it in any way would make me responsible for payment, he said no. To keep tenant happy and to keep them from having to remove the system I signed. Paper was long so I did not read it but trusted salesperson. My mistake. Apparently it was a co-sign. New I am being turned over to a collection agency for non-payment. I have 2 witnesses that heard what the salesperson said. Considering legal action.