Northstar Alarm Reviews

3.3

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157 User Reviews

5.9

Overall Score

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3.3

star star star star_half star_border

157 User Reviews

5.9

Overall Score

Compare

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Summary of Reviews

Star Rating

3.3

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157 Reviews

Review Breakdown

5 grade

54%

4 grade

3 grade

2 grade

1 grade

41%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Rosie Ewing Houston, TX

The initial contact with the company was good. Then the system needed service and that is when things went wrong. As long as the system was working it was theirs, but as soon as service was needed the system was mine. and I had to pay for EVERYTHING.

3 years ago

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Paula Pili Provo, UT

Even after paying off the contract, Northwest will not stop charging me! I was constantly having issues with the equipment and customer service was a joke. I gave them a 3 because my sister decided to keep them and hasn’t had any issues.

3 years ago