Hawk Security Services
Author: Kalicia Bateman
Established in 1974, Hawk Security Services — a member of My Alarm Center — is a full-service security provider. Hawk Security specializes in burglary/intrusion detection, home fire and flood detection, home automation, and video monitoring. It secures homes, families, and businesses, providing maximum peace of mind. The company proudly serves customers across Houston, Dallas, Fort Worth, Plano, San Antonio and Tyler, Texas.
Top Ranked Companies
The Good
- Monthly Pricing
- Financing Options
- Moving Service
- Professional Installation
- Professional Monitoring
- Home Automation Compatibility
Monthly Pricing
Hawk Security offers five pricing packages so you can select a home security solution that fits your budget. Services and capabilities vary depending on each package, but every package includes 24/7 professional monitoring. Hawk Security’s pricing packages include the following:
- Traditional Landline — $19.99 per month
- Basic Cellular — $29.99 per month
- Cellular+ — $39.99 per month
- Smart Home — $44.99 per month
- Smart Home + Video — $49.99 per month
Be aware that adding more devices to your system may result in additional monitoring fees.
Financing Options
Hawk Security offers 0 percent financing on its security equipment for the first 25 months of your service contract. This allows customers to get a security system that works for them without having to pay for the equipment upfront.
Be aware that there are extra requirements to financing your equipment. The Hawk Security website states that qualifying purchases have to be on one receipt. If you are creating a new credit account, there is an additional activation fee of $29.
We recommend you speak with the sales representative in detail about all the requirements and contractual obligations of financing your equipment purchase. This will help you determine if this is the right option for you.
Moving Service
Hawk Security does not charge fees for moving services. If you continue to use its services in your new home, you can even receive a $100 credit to your account. This is a unique offer in the home security industry as most companies charge an additional fee for transferring services to a new location.
Be aware that there are limitations to Hawk Security’s moving services. The company requests customers contact them at least 30 days in advance of their move to discuss options.
Professional Installation
Each pricing package includes professional installation. Professional installation often decreases errors in the initial setup of your home security system. Depending on the type of system you purchased, the installer may need to drill holes in a wall or two to access wiring. You will need to ask a sales representative about the specific installation process for the security system you purchase.
Professional Monitoring Service
Hawk Security’s pricing packages include 24/7 professional monitoring. Its U.L. certified monitoring center keeps your home safe from emergencies, including fire, carbon monoxide, or an unauthorized stranger's intruding on your property.
Home Automation Compatibility
Hawk Security’s systems are compatible with many home automation products. You can manage smart lights, thermostats, smart door locks, security cameras (including doorbell cameras), and other products from one mobile app.
The website does not list what specific equipment is compatible with the company’s security systems. Nor does it indicate any compatibility with Amazon’s Alexa, Google Assistant, or other digital assistants. You will need to speak to a sales representative for specific information on home automation products.
The Bad
- Undisclosed Contract Length
- Undisclosed Equipment and Installation Fees
- Limited Equipment Information
Undisclosed Contract Length
Hawk Security does not have any information on its contract length on its website. This is not uncommon in the home security industry. However, we encourage you to talk to sales representatives about specific contract obligations. It is common for security companies to have 36–60 month service contracts.
A major, industry-wide complaint among home security customers is feeling they were deceived into signing long-term contracts they can’t get out of. Be sure to read any contracts thoroughly before signing. Don’t hesitate to ask for clarification on anything that is unclear.
Undisclosed Equipment and Installation Fees
The Hawk Security does not provide any information on the upfront cost of the equipment. The website does mention “connect” fees and installation fees, however, it doesn’t provide any information on how much these fees will be. This makes it difficult to determine the true price of a security system. You will need to speak directly with a sales representative for more information.
Limited Equipment Information
Hawk Security’s website provides limited information on its security equipment. The website indicates that the standard security equipment, including door/window sensors, motion detectors, security cameras, and a control panel, are part of its packaging options. However, there is no manufacturer information or tech specs.
Many security companies that have pricing packages include a set amount of equipment depending on the price. The website does not clearly state what security equipment (if any) is included in each package. However, it does indicate that additional monitoring and installation fees may be charged for additional devices. You will need to speak with a sales representative to understand what equipment is included in each package.
The Bottom Line
Hawk Security is an appealing choice for customers in Texas. The company provides, clearly monthly pricing packages and offers financing options on its security equipment. This allows customers to purchase a security system on a timeframe and budget that works for them. Every package option includes professional monitoring and installation services. However, the website does not disclose any installation fees or contract length.
While most other security companies charge an additional fee to transfer your system to your new home. Hawk Security, however, gives qualifying customers a $100 credit for keeping its service in their new home.
Customers interested in purchasing a home security system from Hawk Security will need to contact a sales representative for more detailed information.
We do not currently have any customer reviews for Hawk Security. We recommend you compare its services with other top-rated home security companies to help determine if it's the right choice for you.
