4.5
7.0
Overall Score
Author: Kalicia Bateman
Habitec Security provides home security and automation services for customers in Toledo, Ohio. The company does not publicly disclose monthly monitoring costs to potential customers on its website and charges an undisclosed activation fee. Home security plans feature 24/7 professional monitoring, backup power systems, and remote access to home automation features.
Habitec Security does not offer preset plans for customers to choose from and the total amount a customer pays depends on the equipment and services selected. Exact equipment costs are not publicly disclosed on the company's website and may be too expensive for some consumers. Customers must also pay a one-time installation fee upon activation. The company does not publicly disclose on its website if any equipment warranties are included with the purchase of a home security plan; however, a limited equipment warranty may be available from the manufacturer upon request. Customers must agree to keep the home security service activated for a period of time and pass credit approval prior to installation. The service agreement may contain an automatic contract renewal clause and customers may be subject to early cancellation fees, service transfer fees, and equipment repair service fees.
Habitec Security offers a comprehensive range of home security, home automation, video surveillance, and energy management services for its customers with 24/7 professional monitoring included; however, the company is not transparent with exact contract terms and pricing on its website. Customers must agree to a contract and pass a credit check in order to receive services.
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