Fluent Home: Read 1,131 User Reviews From Real Homeowners

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Verified Customer

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Kate

Two major issues: 1) a detector was beeping; I called tech and a guy walked me through how to take the thing down. It was only installed 3 years ago, and had expired already. Not impressed.2) The main panel started beeping, in the wee hours of the morning. It gave a communication error. I called into tech services, and was told the rror had to do with my cell phine connection with the nearest tower. The nearest tower is within 500yards of the house, so this made no sense. But it kept happening. I called in again and was told I could buy a $70 part and install myself (with their help) OR replace the whole control box. I bought the $70 part. I have NOT installed it, but magically the error has gone away. Now my spidey sense are tingling......does someone sit in a control chair at Fluent and get bored in the early hours of the morning, and send out wierd error messages, just for a lark?

5 years ago

Reply from Fluent Home

Hello Kate, Thank you for taking the time to write this review. I am sorry you had a bad experience. How may we correct this for you? We would love to hear from you, please give us a call at 855.238.4826. We look forward to hearing from you!

Sep. 24th, 2021

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Verified Customer

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Patty Ridenour Dayton, OH

I have to draw up and prepare my own invoice every quarter except for maybe the first three or so. I have informed Fluent of this problem many, many times. They have never corrected the fact that I am forced to use my own time, my own paper, my own printer, my own electricity to prepare, print, and mail a check to for my own invoice every quarter. Fluent continues to deny that this situation exists. It is infuriating.

5 years ago

Reply from Fluent Home

Hello Patty, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. Look forward to hearing from you!!!!

Nov. 4th, 2021

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Verified Customer

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Dale Weenk

The security system is fine worked good, when I went to get a quote for another location they wanted to change our current system to a more expensive version which wasn't required. Then we we went to quit using them, after 7 years they demand we pay another 3 years to pay out our contract. In which, I only signed a 5 year contract 7 years, at which time we were told the monthly fee was to drop $5 after 5 years, (it did), now they say it locks us in for the second 5 year term. I didn't sign anything, so don't know there basis for this statement

5 years ago

Reply from Fluent Home

Hello Dale, I am sorry you had a bad experience. We would love the opportunity to turn this into a positive experience for you!! Please call us at 855.238.4826. We look forward to hearing from you!

Oct. 28th, 2021

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Verified Customer

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Tammy Holmes

The basement water sensor only works for a couple weeks at a time, constantly saying there is a problem when there isn't. The main panel on the wall that the person talks through doesn't work properly because they can't hear us talk back to them. I used to get text messages everytime the system was armed and unarmed, which I liked, and it stopped again ages ago, after I requested it still be sent. I feel it has just gone downhill since we first signed up.

5 years ago

Reply from Fluent Home

Hello Tammy, I am sorry to hear you had a bad experience. We would love to turn this into a positive for you! Please call us at 855.238.4826. Look forward to hearing from you!!

Oct. 26th, 2021

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Verified Customer

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Dave

Did not like the way the door to door sales operated. We were not left with any copies of the contract and we had to phone to have one emailed. The contract that was emailed did not have the right start date. The door to door sales person had handwritten the date and I had signed, yet when I received the contract, my signature was there but the date was typewritten.

5 years ago

Reply from Fluent Home

Hello! Thank you for taking the time to share your experience, we are very sorry to hear that it was not a good one. We certainly want all of our customers to have proper copies of their agreement with our company. We would love the opportunity to ensure this addressed and resolved if at all possible. Please feel free to contact us by phone at 855-238-4826 or by email at support@fluenthome.com. Thank you!

Oct. 7th, 2021

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Verified Customer

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Jake m

Worst investment I ever made. The cameras are not as clear as they said they would be. After sales service is quite slow. Sales and people are nice just not happy with the product. I have 2 $75 cameras that Ive had no issues with, none I've had 2 robberies and these cameras have helped nothing!

5 years ago

Reply from Fluent Home

Hello Jake, I am sorry you had a bad experience. We would love to correct this for you. Please call us at 855.238.4826. Look forward to hearing from you!!

Nov. 6th, 2021

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Verified Customer

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larry Junction City, KY

They do call most of the time when it goes off but can't get them to come out and replace a sensor can't get them on customer service do not tell you everything about the service. Can't stop the service. Don't like them will not recommend to anyone

5 years ago

Reply from Fluent Home

Hello Larry, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!!!

Nov. 6th, 2021

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Verified Customer

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Bob

We are constantly having issues with the hardware. When you call Customer Service, they are always there to help, but I find they are not proactive to let us know if there is an issue with our system. We had 3 months where we paid for monitoring but our system wasn't syncing with them and no one alerted us to that.

5 years ago

Reply from Fluent Home

Hello Bob, I am sorry you had a bad experience. Thank you for sharing the positive experience you have had as well. We would love to turn your whole experience into something positive!!! Please call us at 855.238.4826. We look forward to hearing from you!!!!

Nov. 6th, 2021

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Verified Customer

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Jean

We were tricked into signing for another five-year term. I signed on an iPad for what I thought was approval for a service call, but way above the spot for the signature was an agreement to extend the contract. We never received a digital copy of that until we tried to cancel the original contract.

5 years ago

Reply from Fluent Home

Hello Jean, I am sorry you had a bad experience. How can we correct this fro you? We wold love to discuss this with you and turn this into a positive experience!! Please call us at 855.238.4826. We look forward to hearing from you!!!

Nov. 6th, 2021

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Verified Customer

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Walter

System computer went black,called fire department after I called and told them the system failed.it took 3 weeks before some one came out and replaced computer board,we stressed that it was a winery and we needed security but we were told Covid was to blame.we got charged for the full month even though we didn’t have security.

5 years ago

Reply from Fluent Home

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. Do you mind sending us your contact information to support@fluenthome.com so we can reach out to you?

Apr. 7th, 2021

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Verified Customer

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Eric LaFoy

Too expensive for what you get. Monthly monitoring fees plus the minimal memory for video storage almost forced one to buy more memory. This should be all automatic when you purchase the camera monitoring. Not impressed and giving consideration to discontinuing our service once this contract expires.

5 years ago

Reply from Fluent Home

Hello! Thank you for sharing your experience, we are very sorry to hear that it has not been a good one. We can certainly understand the want for more included video storage. If you have found that your video devices have been recording unnecessarily we would be more than happy to assist with adjusting the settings to resolve this and to help avoid exceeding the allocated storage amount. Please feel free to contact us by phone at 855-238-4826 or by email at support@fluenthome.com. Thank you!

Oct. 7th, 2021

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Verified Customer

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Ryan Linster

Horrible. I want to cancel and they can’t even do it over the phone. My contract is up and they try to make you stay with them and won’t let you cancle unless you write an email.

5 years ago

Reply from Fluent Home

Hello Ryan, I am sorry you had a bad experience. We would love to turn this into a positive experience for you! Please call us at 855.238.4826. Look forward to hearing from you!!!

Nov. 6th, 2021

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Verified Customer

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Timothy Stodola

Door locks don't work properly and had them come out to fix and don't want to replace faulty equipment just try to get it working any old way

5 years ago

Reply from Fluent Home

Hello Timothy, I am sorry you had a bad experience. How can I correct this for you? We would love for you to call us at 855.238.4826 to troubleshoot the technical issues you are experiencing! Look forward to hearing from you!!!

Nov. 6th, 2021

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Verified Customer

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Gloria Columbus, OH

Disappointed with the quality. Get another company. Customer service always wants you to go outside and push buttons and stuff. I feel like they should send someone out to fix it. My doorbell is not working.

5 years ago

Reply from Fluent Home

Hello! Thank you for taking the time to share your experience, we are very sorry to hear that it has not been a good one. Troubleshooting over the phone is something that is part of our policy as this allows us to resolve what can be, over the phone. And if a technician is needed, we are then able to ensure that they have all needed information and equipment in order to effectively resolve the issue. If you would like to discuss this further, please give us a call at 855-238-4826. Thank you!

Nov. 8th, 2021

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Verified Customer

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Karrie Sweet

The wait time on calls for repairs or accounts is ridiculous. Plus I have to pay for someone to fix my hardware or fix it myself?? I don’t work for fluent, I see no reason why I should have to fix THEIR repairs myself.

5 years ago

Reply from Fluent Home

Hello! Thank you for sharing your experience, we are sorry to hear that it has not been a good one. Unfortunately as part of the agreement signed between Fluent Home and the customer, it is agreed that the customer is responsible for the maintenance, including troubleshooting and repairs of the system. Fluent Home does handle the monitoring of the equipment and does provide a warrantee that covers the equipment for manufacturer defects. If you would like to discuss this further, please feel free to give us a call at 855-238-4826 and any agent will be happy to speak with you. Thank you!

Nov. 4th, 2021

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Verified Customer

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Ken Hoedl

We have had multiple motion sensors not functioning. Multiple calls in to have fixed. Sensors old and need to be replaced. Constant false alarms. We would like a technician to come update the system

5 years ago

Reply from Fluent Home

Hello Ken, I ma sorry you had a bad experience. We would love to turn this into a positive experience for you! Please call us at 855.238.4826. We look forward to hearing from you!

Oct. 28th, 2021

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Verified Customer

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Shawn

Terrible service. Terrible equipment. The app and online site are difficult to use. Adding equipment is impossible. Nothing easy about the system or contact with the company

5 years ago

Reply from Fluent Home

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. Do you mind sending us your contact information to support@fluenthome.com so we can reach out to you?

Apr. 7th, 2021

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LT TL Anderson, IN

Seems I signed a 5 year contract which they never got a copy to me. Things were great the first 3 years then my cameras (chargeable ones) started not charging, after many phone calls and used replacement cameras and new batteries I was told I would need to pay $140 to upgrade to new equipment because my contract was at the 3 year mark. My cameras no longer record (yay me and I still have to pay 70$ a month). I found a charger that at least charges the batteries. They do have some very knowledgeable staff and others no so much. Definitely no longer pleased with their equipment or lack of anything to help the client. So now I have to decide do I pay the extra to have stuff that works till my contract is up. Definitely not impressed

2 years ago

Reply from Fluent Home

Hello,

We apologize for any inconvenience you may have experienced. We take customer feedback seriously and would like to address your concerns. Please reach out to our customer service team at (855) 438 6500 so we can assist you further.

Dec. 11th, 2023

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don gervais Regina, SK

Want to thank Kurt for getting things straightened out. 1st off. Waiting 20 min for someone to answer. Poor. Waiting on line for over an hr while technician is trying to ask others how to resolve the issue and than dropped call n never called back. Just to start an whole hr n half over with another associate to try to resolve it. With no luck they send me u tube video that doesn't even relate to my system to figure it out myself. Poor. Again thanks to Kurt he knew the whole operation had to be done by service man not to be done by home owner. 6 months with this ussue with no help. Gd thing Kurt knows something atleast.

2 years ago

Reply from Fluent Home

Hello Don,

We're so glad to hear about your experience with Kurt. Thank you for taking the time to leave us a review.

Nov. 20th, 2023

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Telia Atlanta, GA

I like Fluent. I have been with then for 4 years now and the equipment is now going bad. My home is too big for outside cameras which they never told me before ordering. I currently have cameras out there but their cameras will not work for the replacement. The doorbell went crazy and I had to disconnect it for sanity reasons. The indoor motion no longer works. The carbon monoxide monitor doesn't work. Nothing works and the panel (upgrade) sometimes work. Fluent used to be really good. Now they are really bad. Vivent may be getting my business here shortly. The wait time is long. The representatives are good but some are horrible. I have lucked up now and got decent ones. Vivent may be installed soon. I want better coverage for my investment.

2 years ago

Reply from Fluent Home

Hello Telia,

We apologize for any inconvenience you may have experienced. We take customer feedback seriously and would like to address your concerns. Please reach out to our customer service team at (855) 438 6500 so we can assist you further.

Nov. 20th, 2023

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Ryan Parsons Yorkton, SK

First off Pro's The system itself works good everything was fine and once app downloaded had lots of options to configure system as you see fit Install was quick Other than changing batteries out in each device all hardware worked as planned Con's Was not informed it was a 5 year contract signed on it. To cancel service is a joke. ( Have to write on paper full name, address, statement of cancelation and signature) Ive now been trying to cancel for some time multiple phone calls of being on hold for long periods of time. Resolutions rep on the phone very rude, which made having the conversation that much more difficult Felt was given the run around to try and cancel and with a system that is wireless and new why is it so difficult to cancel. Overall If everything works as you plan, then you should be happy but when its time to deal with service issues... might as well throw your time and money away. Do not recomend

3 years ago

Reply from Fluent Home

Hello Ryan Parson. Thank you for taking the time to write this review. We are sorry to hear that you had a poor experience. How can we make it right? Please give us a call at 855.238.4826. We would love to assist you.

Aug. 5th, 2022

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Sumit

The worst customer service ever. The technician that comes to your house never fully explains the contract and the terms. They rush you in to signing documents on scene and he sits there when the customer service calls to ensure you say yes to everything. The technician will tell you that the company will take all the equipment away if you cancel the contract or having difficulty paying a huge amount every month. Then later you find out that you own this equipment which is useless for you as it’s only compatible with Fluent. When you try and talk to the customer service they tell you that now if you want to get out of this service and return the equipment you have to pay 85% of the remaining contract and do absolutely nothing to resolve any of your issue or add anything to your service. They swear at you on the phone and threaten that you will be charged for anything and everything that you request done to your system now on. The rep that came to your house to install the equipment and sell you the service takes days to return your call. They basically just want to dump this equipment on you and say it’s free and then later in the service say now pay or we will send you to collections. Very rude customer service people. I will not suggest any one to sign up with them as they are a rip of company. The online app freezes a lot and shuts down in the middle of alarming the system. Shop with other companies before you even sign up with this company.

7 years ago

Reply from Fluent Home

Hi Sumit - thank you for your feedback. Fluent has recently discovered and we are currently working through our reviews. Should you still need assistance, please contact us at 855.238.4826

Feb. 21st, 2020

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Verified Customer

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Raul Espinal Cleveland, OH

Poor customer service staff member says they will call me back then call 2 days later them when they call the right agent wasn't available to fulfill my needs

5 years ago

Reply from Fluent Home

Hello Raul, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!!!!!!

Nov. 6th, 2021

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Verified Customer

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Shonda Bashir Jackson, MS

My system doesn’t supply me with the security I need. I have no outdoor security lighting and not one camera. Most companies are offering these amenities.

5 years ago

Reply from Fluent Home

Hello Shonda, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. Look forward to hearing from you!!

Nov. 4th, 2021

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Verified Customer

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Dale

Terrible customer follow up. Sensors are wireless (battery) not once was I contacted to perform maintenance on the system, 59% of sensors are in trouble mode.

5 years ago

Reply from Fluent Home

Hello Dale, I am sorry you had a bad experience. How can we correct this for you? We would love to hear from you so we can troubleshoot with you about the issues with your sensors that you are having. Please call us at 855.238.4826. We look forward to hearing from you!!!

Nov. 6th, 2021

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Verified Customer

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Betty

Do not follow through with what was promised, then say that it was never promised. Told I should of wrote down name of person on phone. I thought calls were recorded.

5 years ago

Reply from Fluent Home

Hello Betty, I am sorry you had a bad experience. We would love the chance to turn this into a positive experience for you! Please call us at 855.238.4826. We look forward to hearing from you!!!!

Nov. 6th, 2021

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Verified Customer

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Diane Côté

Their after-installation service is very very poor!!! We've had a couple of issues and no one is available to come to our house, so we carry on with a compromised system.

5 years ago

Reply from Fluent Home

Hello Diane, I am sorry you had a bad experience. how can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!!

Nov. 6th, 2021

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Verified Customer

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Daryl Jones

All but impossible to communitcate with. We had a problem and getting it resloved took months. Promises of compensation were not kept and we were without service for months

5 years ago

Reply from Fluent Home

Hello! Thank you for taking the time to share your experience, we are sorry to hear that it has not been a good one. We can completely understand the frustration of delays in reaching a company when there are issues. I would like to mention that there is also the option to contact us by email at support@fluenthome.com. In reference to a promised compensation, we would be more than happy to honor a promise of this nature if at all possible. To discuss this further, please feel free to contact us by phone or email and we will be happy to address this. Thank you!

Oct. 12th, 2021

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Verified Customer

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Darren Hasein

There has been some issues for example my motion sensor went off when we were not home and they called me told me and said I needed to go check it out

5 years ago

Reply from Fluent Home

Hello Darren, I am sorry you had a bad experience. How can I correct this for you? Please call us at 855.238.4826. Look forward to hearing from you!

Sep. 29th, 2021

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Stacey Denheyer

This company is not well run. Each department is not very knowledgeable and they don’t communicate with each. I have also had 4 people say they would call me back and then never did. Then when I was able to get a hold of them again they would lie and say they did when I had no missed calls, and no messages and when I mentioned this they had no response. I even had them check my phone number every time. And when they can’t find an answer for you they will try to push you on to another department that also has no answers. Fluent should not be running a security company.

2 years ago

Reply from Fluent Home

Hello,

We apologize for any inconvenience you may have experienced, Stacey. We take customer feedback seriously and would like to address your concerns. Please reach out to our customer service team at (855) 438 6500 so we can assist you further.

Nov. 20th, 2023

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Lloyd Meier Yuma, AZ

Fluent home has continued to attempt to withdraw funds from my bank account after the contract was closed. Even after receiving e mails from fluent informing me that the account was closed and that its a billing error, they continue to try and extract funds from my bank as well as send me non payment notices. I have sent them numerous e mails to get them to stop but to no avail even after including the e mail chain where they admit that they are in error.

3 years ago

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LB Denver, CO

All they want is your money and they SUCK SWAMPWATER!! There is not enough space or time to review all the things and transactions that they did wrong. Document, document, document each and every conversation you have with them as they lie through their teeth. And expect to call them several times on the same issue and to get a different answer each time. RUN fast and far away from this company.

4 years ago

Reply from Fluent Home

Hello LB, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust please call us at 855.238.4826. We would love the opportunity to turn this into a positive experience for you!

Apr. 27th, 2022

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Crushed Head Fallon, NV

Not at all what we expected. The sale person was friendly, but misled us and went so fast that we didn't know what we were doing till it was too late. We are elderly and they took advantage of that. We were under the impression that it was just an upgrade to our ADT system. We also didn't realize we were going to get a huge bill from from ADT for cancelling our contract. There is more but I am out of space. So now we are stuck with this scam outfit.

5 years ago

Reply from Fluent Home

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. Typically if you send us the final bill from your previous provider we can review it and see if we can assist you with the buyout amount. Do you mind sending us your contact information along with that final bill from ADT to support@fluenthome.com so that we can look into this further?

Oct. 9th, 2020

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Linda Hopkins Denver, CO

I tried to get these people on the phone one day last month and they had a recording that I was too leave my name, phone number and policy number and they would call me back.. What Security Agency is NOT there to take your call, what if I was calling about an emergency... I don't think they are really that reliable.. They never called me back, so I left it at that to start looking around for another security company in my area, instead of not in my area.

9 years ago

Reply from Fluent Home

Hi Linda! Thank you for your review - Fluent recently discovered and are working our way through previous reviews. We hope all is well.

I'd like to take a moment to explain that our office does at times have wait times for Customer Service, however, our Central Station is available 24/7 in the event of an emergency. You're always welcome to contact us through e-mail (). I hope this provides some clarification!

Feb. 21st, 2020

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Verified Customer

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Jeremy Striker

They have missed not calling a few times. Also they don’t keep track of expiry dates on Co alarms. Mine expired and kept going off.

5 years ago

Reply from Fluent Home

Hello Jeremy, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!!

Nov. 6th, 2021

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Verified Customer

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Bradley Canton, OH

Can’t get a hold of the company. They won’t answer my questions. We are canceling them in July. It goes off all the time with false alarms.

5 years ago

Reply from Fluent Home

Hello Bradley, I am sorry you had a bad experience. How can we correct this for you? We would love to hear from you!!! Please call us at 855.238.4826.

Nov. 8th, 2021

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Verified Customer

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Mark Eliason

Not too impressed with the sensors, batteries always low, shouldn't be our job to change. Loss of supervision code, things always beeping.

5 years ago

Reply from Fluent Home

Hello! Thank you for taking the time to share your experience, we are very sorry to hear that it has not been a good one. As a consumable item batteries are something that we do expect the customer to change. If you are finding that the batteries need to be changed more often then realistically expected or would like some assistance with changing the batteries, please feel free to give us a call at 855-238-4826 and any agent would be happy to assist. Thank you!

Nov. 4th, 2021

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Verified Customer

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Gary Sharp Yakima, WA

They don't send you a copy of your contract for insurance purposes and they don't follow up with problems with the alarm

5 years ago

Reply from Fluent Home

Hello Gary, I am so sorry you had a bad experience. How can we correct this for you? Can you please call us at 855.238.4826. We look forward to hearing from you!!!

Oct. 7th, 2021

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Verified Customer

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Claudia Hunter Silverlake, WA

My home has suffered two daytime burglaries and the time it took for Fluent to notify me allowed the burglars to complete their task and disappear.

5 years ago

Reply from Fluent Home

Hello Claudia, I am so sorry you had a bad experience. How can we turn this into a positive experience for you? Please call us at 855.238.4826. Look forward to hearing from you!!

Sep. 30th, 2021

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Verified Customer

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Jonathan Edwards

Equipment seems to fail often. I have a shop and house the controllers dont communicate very well . Equipment goes out of date quickly.

5 years ago

Reply from Fluent Home

Hello Jonathan, I am sorry to hear you had a bad experience. How can we correct this for you? Thank you for taking the time to write this review! We would love to hear from you, please give us a call at 855.238.4826. Look forward to hearing from you!

Sep. 24th, 2021

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Yolanda Lindo Stockton, CA

Poor customer service and customer support, faulty equipment, I am a paying customer right now but can not get anything resolved. My alarm was triggered and had my neighbor to check my house and Fluent rep called an hour later.

4 years ago

Reply from Fluent Home

Hello! Thank you for taking the time to share your experience, we are very sorry to hear that it has not been a good one. We can certainly understand the frustration when having issues with equipment. We would be more than happy to help in any way that we can, please feel free to reach out to us by phone at 855-238-4826 or by email using support@fluenthome.com and any agent will be happy to speak with you. Thank you!

Dec. 22nd, 2021

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Verified Customer

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Ken Minty

No better nor any worse than any other security company. Service is slow and mediocre. Billing is always prompt.

5 years ago

Reply from Fluent Home

Hello Ken, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!

Nov. 6th, 2021

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Verified Customer

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Cathy Urlacher

I have been waiting over a year for a discounted rate which I was told I would get as a long term customer

5 years ago

Reply from Fluent Home

Hello Cathy, I am sorry you had a bad experience. How can I correct this for you? We would love to discuss your account with you! Please call us at 855.238.4826. Look forward to hearing from you!

Nov. 6th, 2021

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Verified Customer

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Linda Great Falls, MT

Nothing special about their system. They did have a fairly decent offer to start with but nothing makes them stand out.

5 years ago

Reply from Fluent Home

Hello! Thank you for sharing your experience. We are very sorry to hear, we have not proven our service to stand out. We would love the opportunity to discuss this with you and do all that we can to improve this. Please feel free to give us a call at 855-238-4826. Thank you!

Nov. 8th, 2021

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Verified Customer

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Tania Petrie

Because half our system is down because the batteries keep dying in them and they are so expensive to replace

5 years ago

Reply from Fluent Home

Hello! Thank you for sharing your experience, we are sorry to hear that it has not been a good one. If you believe that any one piece of equipment is needing the batteries to be replaced more often that can be realistically expected, please give us a call at 855-238-4826 and we would be happy to assist you in testing and ensuring the equipment is working properly. Thank you!

Nov. 4th, 2021

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Verified Customer

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Petra Hoffmann

I feel this company could do a better job in getting a hold of its customers when things are not working properly.

5 years ago

Reply from Fluent Home

Hello Petra, I am sorry you had a bad experience! How can we correct this experience for you?Please feel free to call us at 855.238.4826. Look forward to hearing from you!

Sep. 28th, 2021

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Verified Customer

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Dennis

Never hear from them, the only time was once when they came out trying to up sell.

5 years ago

Reply from Fluent Home

Hello Dennis, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. Look forward to hearing from you!!!

Nov. 6th, 2021

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Verified Customer

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Christine

Low customer service, didn’t explain to us that we were locked into a contract

5 years ago

Reply from Fluent Home

Hello Christine, I am sorry you had a bad experience. How can we correct this for you? We would love to hear from you! Please call us at 855.238.4826.

Nov. 6th, 2021

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Verified Customer

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Blair

There are other security companies that offer similar services for a lot less money

5 years ago

Reply from Fluent Home

Hello Blair, I am sorry you had a bad experience. How can I correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!

Nov. 6th, 2021

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Verified Customer

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Anonymous

They’re not honest with me. The manager in Edmonton named Mitchell is not trustworthy.

5 years ago

Reply from Fluent Home

Hello! Thank you for taking the time to share your experience, we are very sorry to hear that it has not been a good one. We certainly strive to be an honest company and would love the opportunity to discuss this further. Please feel free to give us a call at 855-238-4826. Thank you!

Oct. 28th, 2021

Fluent Home Reviews

Summary of Reviews