Doyle Security Systems
Is This Your Business?Author: Kalicia Bateman
Doyle Security has been protecting residences and businesses since 1919, which is a significantly longer time than many of its competitors.
The company protects customers in New York and Pennsylvania in Buffalo, Rochester, Syracuse, Albany, Catskill, Fishkill, and Erie. Doyle Security is a certified member of NetOne, a security network committed to continuous innovation and elite service.
The security company's plans start at only $25 per month for monitoring.
Top Ranked Companies
The Good
- Free Equipment
- Professional Installation
- Package Options
- 24/7 Professional Monitoring
- Doyle Total Connect App
Free Equipment
Doyle Security charges no upfront fees for its equipment. Other home security companies sometimes charge to rent or buy equipment, with the fee being hundreds of dollars. Doyle Security keeps its monthly costs relatively low while still delivering with free equipment.
Professional Installation
Doyle security systems are installed for free by its professional technicians. This is a benefit over DIY installation because a professional knows the best places to install sensors and contact alarms to protect a home; a professionally installed system runs less risk of working ineffectively.
Package Options
You have a few package choices if you’re a resident looking to work with Doyle Security:
Essential Security — $25 per month
- 24/7 professional monitoring
- Lifetime warranty
- Two-way voice communication
- Encrypted wireless communication
- Control panel
- One motion sensor
- Two contact alarms
Advanced Security — $30 per month
- All Essential Security features
- Upgraded control panel
- Home automation controller
- Doyle Total Connect App
- Alexa and Apple Home compatibility
All Advanced Features — $39 per month
- All Advanced Security features
- Indoor camera
- Remote video monitoring
- Wireless deadbolt lock
- Two wirelessly controlled light bulbs
You can also customize a package with add-ons such as video cameras and DVRs, fire and carbon monoxide detectors, additional smart locks and door bells, and additional thermostats.
24/7 Professional Monitoring
A representative from Doyle's professional monitoring center can contact you through your system's cellular two-way communication if an alarm is triggered. To prevent false alarms, you set up a passcode to communicate to an operator if an alarm was accidentally triggered.
Doyle Security’s monitoring center is independent and locally owned, meaning they won’t delay response due to a high volume of customers.
Doyle Total Connect App
The Doyle Total Connect App includes features like mobile arm and disarm, remote monitoring, and push notifications on the status of your system. If you move away from your home without arming the system, the app can send you a reminder to do so. These are convenient features if you’re away from your home and control panel.
The app can also help you save money by allowing you to remotely control a smart thermostat or household light bulbs while you’re on vacation or away from home.
The Bad
- Not Available Nationwide
- Limited Information
Not Available Nationwide
If you want a local company and are located in the regions Doyle Security services, this is hardly a drawback. However, if you plan on moving and will leave Doyle Security’s service area, you might be subject to expensive cancellation fees for the balance of your contract. Therefore, Doyle Security is only a wise choice if you plan on living in New York or Pennsylvania for a few years.
Limited Information
You’ll have to get in touch with one of Doyle’s employees to learn more about cancellation policies, warranty information, and prices for customized security solutions. In an age where customers expect to easily compare prices and contract terms between companies, this can be an inconvenience that may deter you from choosing Doyle.
However, be aware that many home security companies do not openly disclose prices and terms because these can vary based on your situation.
The Bottom Line
Doyle Security is a great local choice for residents of Pennsylvania and New York. The company is clearly committed to providing the best value to its customers. However, if you move frequently and are looking for a company with more flexible contract terms and cancellation policies, Doyle Security may not be for you.
