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Xfinity Reviews

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5.9

Overall Score

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Mr Bernard Philadelphia, PA

BEWARE! Fees associated with the account that they don't tell you up front. In fact sales rep lied and said account is transferrable if you move or sell your house. Well it is.....with a fee! Their customer service sucks!

5 years ago

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jeffrey Albuquerque, NM

cameras constantly go offline and need to be reset, the app sucks, doesn't work hardly at all anymore. Comcast home security is not worth the cost nor the contract, I will in no way be renewing after my contract expires.

6 years ago

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John Arranaga

Their security service is the worst ever!!! It only works 20% of the time but yet they bill me and expect me to pay the full monthly payments. I've been asking for refunds but they never answer me.

6 years ago Edited September 14, 2021

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Victoria Mcculler Jacksonville, FL

Awesome security options! Rather pricey however it goes for market price. The options of surveillance are diverse and awesome coverage.

2 years ago

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Russell Vastine Aurora, CO

Was able to bundle with my internet and tv to get a discount and everything was installed easily and quickly.

2 years ago

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Gerald

I have had the had the system system for over a year, and no problem. The installer was very good.

7 years ago

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Triedit Humble, TX

Good experience with xfinity. No high upfront cost. Monthly fixed price that can be combined with other services

2 years ago

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ramesh pothuru Morrisville, PA

easy to monitor, online & offline alerts, remote monitoring, door & window sensors.

2 years ago

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Jim Lowers

Everything working well for us, I triggered it once and they called immediately

7 years ago

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Jon Posey Riverton, UT

My home that I purchased came with this system and it was ok but Xfinity constantly has outages so it didn't even work half the time.

4 years ago

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Faith L Kalamazoo, MI

It honestly wasn’t the best, but they were helpful when I needed it.

1 year ago

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Christopher

Decent for the money. Took a little time to get figured out but could be better

2 years ago