Hunter Security is a locally owned and family operated full service security provider for residential and commercial customers in southern Alabama. The company works with its customers to create the perfect system for their needs as well as services and monitors existing alarm systems; however, it does not provide home automation services, and has a relatively small service area when compared with top industry performers.

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The Good

  • Founded in 1978
  • Locally Owned and Operated
  • Custom Created Systems
  • Works with Existing Security Systems

Hunter Security has been providing full service security for individuals and businesses on the Alabama Gulf Coast since 1978. All of the company's offices are in Daphne, Alabama. Hunter Security has built its clientele through a focus on exemplary customer service and 100 percent customer satisfaction.

The company offers several security solutions for its residential customers, such as fire/smoke alarm monitoring, live feed video cameras which can be monitored via a mobile app, as well as motion, door, and window sensors. The company does not force customers to purchase a pre-packaged security system, rather it develops a customized system that will best fit the customer's individual needs. This custom approach is common among smaller companies in the industry. Hunter Security offers assistance with existing home security systems as well as for those systems that they install.

The Bad

  • Lack of Transparency
  • No Home Automation Integration
  • Small Service Area

Hunter Security lacks transparency about its equipment, contracts, and pricing. While this is a common issue among smaller companies in the industry-and is typically attributed to the practice of custom creating and quoting systems to meet each customer's needs-the lack of transparency is problematic for customers looking to compare companies. The only way to receive specific information from the company is to receive an in home consultation and custom quote. Comparing companies this way is both intrusive and time consuming. The company does not offer home automation products or integration, unlike many of its competitors. The lack of these options is unusual, especially since the company uses a mobile app to control the system and view live feeds. Most companies with mobile access have at least some integration with home automation systems. The company has a small geographic service area, namely southern Alabama.

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The Bottom Line

Hunter Security has built a solid reputation in its service area. The company has been providing services for nearly 40 years in a competitive market. The lack of transparency is an issue. While understandable considering that the company custom creates and quotes systems for their customers to best meet their needs, the lack of sample contracts or starting prices puts prospective customers at a disadvantage. And while Hunter Security's main (and perhaps only) service area is southern Alabama, it still may not be the best home security company to provide services in that region. Customers should consider weighing other, more transparent options before making a decision.

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