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Fort Knox Security

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167 User Reviews

7.9

Overall Score

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Serving homes and businesses in Texas, Fort Knox Security features low-cost monitoring and security services for residential and commercial properties. Fort Knox has over a decade of experience and focuses solely on security. The company's trained installation technicians each have extensive security system setup experience and can even provide system takeovers for Smith Thompson, ADT, Monitronics, AT&T, DSC, GE, 2Gig, and all others serving the major metro areas of Texas. Fort Knox Security also provides Smart Home integration as well as business security solutions.

Fort Knox Security has low monitoring rates starting at $15.95. However, Fort Knox Security requires a 36-month contract, and customers note a difficult cancellation process. Read Fort Knox Security reviews below to see what customers note about the pros and cons of the company. 

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The Good

  • Free Activation and Installation
  • Same-Day Installation Available
  • Fort Knox Security Cost
  • Use Existing Systems
  • Tenured Installers
  • $100 Referral Bonus
  • Customizable Security Packages
  • UL-Approved Monitoring Center

Free Activation & Installation

Fort Knox offers upfront cost savings such as free activation and installation. This makes it an affordable and appealing option among other security companies. Waiving upfront costs leaves room in your budget to customize with additional equipment. With $0 alarm activation, Fort Knox Security also offers the below completely free of charge:

  • Reprogramming of an existing system
  • Battery replacement, if needed
  • Check-in on system
  • "Minor" repairs on up to two devices 
  • System user training 
  • Fort Knox Security yard sign
  • Security window decals (5)
  • UL-Listed/Approved monitoring 24/7

Same-Day Installation Available

Fort Knox Security advertises same-day installation on its site. This is convenient for homeowners that want protection right away. You can have peace of mind knowing Fort Knox Security has timely service and will send a licensed technician to secure your home and valuables as soon as possible. 

Fort Knox Security Cost

Fort Knox offers inexpensive monitoring plans starting at $15.95 per month, which is significantly lower than what most home security companies charge. Monitoring plans include free activation and installation, but Fort Knox Security does require customers to sign a 36-month contract. 

Use Existing Systems

The home security company has the ability to take over existing alarm monitoring systems, meaning even if you don't have a Fort Knox home security system installed in the home or if you are looking to save money by switching from your current security provider, Fort Knox helps you through this process. 

Tenured Installers

Fort Knox has professional installer employees that each have about 20 years of experience with varying security systems. You can rest assured that your home will be professionally installed without lifting a finger.

$100 Referral Bonus

Fort Knox Security offers a $100 referral bonus for every person you refer to its services. All you have to do is fill out Fort Knox Security's referral application and once your referral becomes a customer in "good standing," the money will be applied to your account. Note the referral bonus is not paid out in cash; it is only to be used towards your Fort Knox Security account. Also, it is unclear exactly what Fort Knox Security means by the referral must become a customer in "good standing."

Fort Knox Security's website lists this disclaimer regarding the referral program: "$100 account credit is valid for referrals in the first 60 days of service with Fort Knox. After 60 days, the referral credit is $50.00. Referring party must be a Fort Knox customer with an active account in good standing."

In case there are additional requirements for the referral to be eligible to apply and in "good standing," be sure to ask a Fort Knox employee for the details.

Customizable Security Packages

Fort Knox offers three main security packages but also allows customers to customize their own security system plan by selecting their choice of monitoring and equipment. 

Fort Knox Available Equipment:

  • Color control panel
  • Touchscreen wireless keypad
  • Smart lock (access control)
  • Smart video doorbell
  • Indoor wireless night vision security camera
  • Outdoor wireless night vision camera
  • Wireless glass breakage sensor
  • Wireless motion detector
  • Keychain controller
  • Pet-friendly motion sensor
  • Garage door opener
  • Thermostat
  • Panic alert button
  • Vanishing wireless door or window contact
  • LinearLinc light bulb

Fort Knox Available Monitoring Options:

  • Wireless Protect (Wireless monitoring of existing systems)
  • Wireless Plus (Wireless Protect with new panel)

UL-Approved Monitoring Center

Fort Knox's UL-approved monitoring center adds an extra level of security for homeowners that supplements their direct control (via control panel or mobile device) and visibility over their security alarm. In the event of a fire or other emergency, the company's monitoring station will send immediate assistance.

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The Bad

  • Interactive Services Cost Extra
  • Poor Online Transparency
  • Limited Service Area
  • Difficult Cancellation Process

Interactive Services Cost Extra

One downside of Fort Knox is that its 'Interactive Services' (the ability to manage your security system from a smartphone, tablet, or computer) are available as an upgrade. This does not come standard as it does with most other security companies. You may find that having remote access to your alarm system is a necessity.

Poor Online Transparency

Unfortunately, not much information is available online regarding equipment, packages, and pricing options. It lists monitoring plans starting as low as $15.95 per month but it is unknown how much this varies per customer or package. Because of this, it is difficult to know if Fort Knox is the right company for your home or business security needs without calling the company for more information. Potential Fort Knox users will need to contact customer service directly to receive more information on which home security system is right for them.

Limited Service Area

Fort Knox provides residential and commercial security services in the state of Texas, specifically, Dallas/Fort Worth, Austin, San Antonio, and Houston and their surrounding areas. If you live in these areas, you have nothing to worry about; however, if you decide to move outside the service area before your contract is up, you may have issues canceling and will not be able to continue your service or take your equipment with you.

Difficult Cancellation Process

Consumers complain of the difficult cancellation process with Fort Knox. It is important to read the fine print and policies in any contractual agreement and contact the company with any concerns. A common feature among top home security companies is easy cancellations with no long-term contracts. If you want to learn more about what customers are saying about the company, read Fort Knox Security reviews below. Be especially sure to pay attention to customer service reviews, as this is a big part of a consumer's satisfaction with a security company. 

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The Bottom Line

Fort Knox Security has a low-fee monthly monitoring plan as well as free activation and installation. Fort Knox allows you to use existing home security equipment and will help you synch the equipment with Fort Knox Security services. This may provide homeowners peace of mind knowing they don't have to buy all new equipment.

However, Fort Knox Security is not interactive through the Fort Knox Security app (available for iOS and Android mobile devices) unless you upgrade to a more advanced package. This is a rare restriction, as most home security providers give you remote access with the most basic security package. An additional con is Fort Knox's difficult cancellation process, as noted by past customers. Read Fort Knox Security reviews below to see what else customers are saying about the security provider. Fort Knox Security is also only available in Texas, so if you are outside of that service area, you cannot use Fort Knox as your security solution.

If any of these disadvantages are concerning to you, we suggest looking into other home security providers.

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Fort Knox Security Frequently Asked Questions

How do I obtain an alarm permit with my city?

You can visit your city website and apply online.

How many windows are covered?

For all packages, three contacts are included and are generally used for doors. The company recommends adding extra motions or glass breaks for optimal coverage.

Are the alarm systems wireless?

Fort Knox provides wireless alarm monitoring for an additional monthly fee. The company also offers 2GIG systems that provide complete wireless freedom, ex. wireless monitoring and wireless security devices.

What is the average response time?

Once a signal is received by Fort Knox's 5-diamond monitoring station, it takes dispatchers on average 13 seconds to first contact you. After ruling out any false alarms, the company dispatches the proper emergency services.

However, if you use a panic button to send out an emergency signal, then police will be dispatched immediately without call verification.

Can I arm my alarm system from my phone?

Fort Knox's 2GIG systems allows you to arm your system remotely. You have total control to interact with your home security from anywhere. You can access your home security system through smartphones, tablets, or internet-accessible computers.

What is Geo-Fencing?

Geo-Fencing creates a virtual fence around a specific area using location-based technology. You can use Geo-Fencing to arm or disarm at certain distances or even raise and lower your thermostat.

Does Fort Knox have no contract options?

Yes! Fort Knox believes you should also have options.

How much does home security with Fort Knox cost?

Home security packages start at $15.95 monthly. The company also offers different packages that include upgrades and cameras.

Are home security systems worth the money?

Fort Knox doesn't think you can put a price tag on the convenience and peace of mind that comes with knowing your home is protected. Examples include receiving fire and carbon monoxide alerts, deterring crime, and protecting your belongings in your home. Someone is always ready to respond to an alarm with 24/7 support and monitoring.

Will my pet set off my motion detector?

Fort Knox's motion detectors are designed to not alert for pets that weigh up to 50 lbs. However, extremely active pets under 50 lbs. could set off motion detectors.

Message from
Fort Knox Security

Here at Fort Knox, we pride ourselves on being the best home security and home automation company in the DFW metroplex. We believe your safety is everything, whether it's in your home or at your business. According to our customer Cindy, "Fort Knox Security has not only the best systems and options out here, but the best customer service I have ever spoken to." We are committed to innovating your home security experience. There's no place you should feel more comfortable than in the confines of your own home. That's why Fort Knox Security Systems provides smart home systems that can understand your habits and make adjustments for your comfort and safety. For over a decade we have been providing premier home security systems. You can rest assured that if any security breach is detected, we will be there to help you. The 24/7 monitoring, premier alarm systems, and no-contract options give you the peace of mind you deserve. Being able to control and monitor your home from anywhere is a powerful tool that gives you freedom like never before. Let us show you why we are one of the most trusted home security companies in DFW.

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Star Rating

4.6

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167 Reviews

Review Breakdown

5 grade

84%

4 grade

4%

3 grade

3%

2 grade

2%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Featured Review

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Debbie Bayer San Antonio, TX

This company is fast, efficient and dependable!!! They got to us very quick , installed the equipment and had it going in a very short amount of time. Very knowlegable clean cut, friendly service tech arrived right when he said he would. We are very pleased with Ft. Knox Security Services!!!

3 months ago

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Reply from Fort Knox Security

Thank you, Debbie!

Feb. 5th, 2021

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Featured Review

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Daniela Rodriguez Garland, TX

Technician friendly, and did and great job with all the installation. Also Alex was very helpful He helped me with the best price and very friendly and he really seems like he care about customers..

5 months ago

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Reply from Fort Knox Security

Thank you Daniela

Jan. 15th, 2021

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Kevin Little Elgin, TX

It’s ok. Don’t care for the exposed wires and the system using outlets. More of a DYI install than a professional installation. It’s an ok set up but would prefer the wiring to be wired to the house and not plugged.

6 days ago

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Reply from Fort Knox Security

Sorry to hear about your experience, Kevin. Please reach out to customer service (469)907-1550 so that we can help you resolve this issue.

May. 8th, 2021

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Gerald McCarthy Saint Clair Shores, MI

Great company glad to have them on board neigh hood is pretty stable but when the tenants are not home the security could be breached.

6 days ago

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Reply from Fort Knox Security

Glad to have you on board as well, Gerald. Thanks for the great review.

May. 8th, 2021

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Joseph lopez San Antonio, TX

Was told I would have three months free starting the service and didn’t happen. By second month I needed to pay, that just shows me not a company of its word.

6 days ago

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Reply from Fort Knox Security

Sorry to hear about your experience, Joseph. Our technicians follow a high code of ethics and are trained to be as transparent as possible when providing the details of your security system agreement. Please reach out so we can fix this for you.

May. 7th, 2021

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Larry Fulenwider Mesquite, TX

We are having camera issues and we have been told twice someone would come and check the issue, but no call and no one has shown up.

6 days ago

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Reply from Fort Knox Security

Sorry to hear about your camera issues, Larry. Please reach out to customer service at (469)907-1550 and we would be happy to resolve this issue for you.

May. 7th, 2021

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Aaron Mesquite, TX

Outstanding. Like the quality of the system and services that I am receiving from them

6 days ago

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Reply from Fort Knox Security

Glad you are pleased with the system and service, Aaron. Love hearing from our great customers.

May. 8th, 2021

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Ebony Little Elm, TX

Decent experience, sometimes the doorbell camera lags and I hate that it can’t be viewed while on an active call.

6 days ago

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Reply from Fort Knox Security

Thank you, Ebony. We are constantly innovating our equipment technologies and are diligently working to fix this issue.

May. 8th, 2021

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Jeanine LeBleu Brookshire, TX

There are constant problems with the system and they do nothing about it when I lose service without me calling them. Aren’t they supposed to be monitoring it?

6 days ago

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Reply from Fort Knox Security

Sorry to hear of your issue, Jeanine. Yes, we are monitoring. We offer 24/7 home alarm monitoring at a low monthly rate. Please reach out if we can assist you in any way.

May. 7th, 2021

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Sheila Branham Katy, TX

Exceptional, very professional and courteous. Very helpful any time I have questions.

6 days ago

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Reply from Fort Knox Security

Sheila, thank you for the amazing review. We love helping our customers with their security needs. Please don't hesitate to reach out in the future.

May. 7th, 2021

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Verified Customer

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Shalini Jindal Plano, TX

Excellent. No problem so far. We had the system for only a month so far.

6 days ago

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Reply from Fort Knox Security

We are happy to hear your first month has been excellent, Shalini. We look forward to securing your home!

May. 7th, 2021

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Anthony Wadley Ennis, TX

My experience has been pleasant and what hoped for with Fort Knox

6 days ago

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Reply from Fort Knox Security

We are happy to hear of your pleasant experience, Anthony. We aim for perfection with every security installation, glad to hear we hit the mark!

May. 7th, 2021

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Selver Newman Fort Worth, TX

Thank you for keep me informed about my Security it is great

6 days ago

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Reply from Fort Knox Security

Hey, thank you for informing us how much great your security is working for you. Fort Knox loves hearing from our wonderful customers.

May. 7th, 2021

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Laketha Floyd Plano, TX

Horrible from the start, I was lied to about my rate, the installer showed up, and charged me a different rate than I was given by phone. If I could cancel I would.

6 days ago

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Reply from Fort Knox Security

Sorry to hear about your experience, Laketha. Please call customer service at (469)907-1550 so we can discuss getting you the proper rate for your security system.

May. 8th, 2021

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anh tri nguyen Houston, TX

Lack of paper work. No phones. Paid for onsite service but when Tẽxas Freeze cause power loss contact 360 security they charge $25 for coming over.

6 days ago

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Reply from Fort Knox Security

Sorry to hear about your experience, Anh. We make our paperwork as detailed as possible. If you ever have any questions our phone number for customer service is (469)907-1550.

May. 7th, 2021

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Ritesh singh Irving, TX

Its good for the price. Contract is too long to maintain. All other services are good and worth the money

6 days ago

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Reply from Fort Knox Security

Thank you, Ritesh. We have different contract options available. Glad to hear you are enjoying our services.

May. 7th, 2021

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Eloísa Becerra Highlands, NJ

Have used them for 3 separate locations. Always fast and professional service.

6 days ago

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Reply from Fort Knox Security

Thank you for trusting Fort Knox with all of your security needs! We look forward to continuing our partnership with you, Eloisa.

May. 7th, 2021

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Mitchel harper Mc Kinney, TX

Great value. Always professional and responsive.

4 days ago

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Reply from Fort Knox Security

We love hearing from our great customers. Thank you, Mitchel!

May. 7th, 2021

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Charles Mitchell Fort Worth, TX

So far excellent 👌 response time very quickly

6 days ago

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Reply from Fort Knox Security

We love reading excellent reviews, from our excellent customers. Glad you are pleased with our services, Charles.

May. 7th, 2021

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Clara Whitfield Mesquite, TX

Excellent customer service with Followup

6 days ago

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Reply from Fort Knox Security

Clara, we can't thank you enough for the great review. We truly believe we have the best customer service reps in the security business.

May. 7th, 2021

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Jimmy Thomas

Good experience nice work, customer service very good, monthly payment is okey

6 days ago

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Reply from Fort Knox Security

Glad you had a good experience, Jimmy.

May. 7th, 2021

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Scott Schoultz Crosby, TX

Not good at all. The tech that installed the cameras literally was the laziest person I’ve ever met. Did horrible work.

6 days ago

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Reply from Fort Knox Security

We are so sorry to hear about your experience, Scott. Can you please reach out to customer service (469-907-1550) so that we can make this right.

May. 7th, 2021

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Verified Customer

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Virginia Walker San Antonio, TX

Great customer service, professional installation

6 days ago

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Reply from Fort Knox Security

Thank you so much, Virginia.

May. 8th, 2021

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Staci Blakemore Desoto, TX

I really don't I received my alerts in a timely manner

6 days ago

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Reply from Fort Knox Security

Thank you, Staci.

May. 8th, 2021

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Joseph Ingram Crandall, TX

I think that's wrong that you can't pay for the whole year at one time you got to pay month by month

6 days ago

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Reply from Fort Knox Security

Sorry to hear about your experience, Joseph. You are able to pay your equipment off, but our alarm monitoring service has to be charged monthly. Aside from that fact, we hope you are enjoying Fort Knox Security.

May. 7th, 2021

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Susan J Houston, TX

Everything was great, the only thing I wished they would have done was leave written instructions for the keypad

3 days ago

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Reply from Fort Knox Security

Glad to hear you had a great experience, Susan. Please reach out to customer service (469)907-1550 and we would love to give you the instructions you need to properly work your home security system.

May. 7th, 2021

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Anna Morin Dallas, TX

Jesse was on-time and very professional. He explained my service and equipment in detail. Thank you for great customer service.

3 weeks ago

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Reply from Fort Knox Security

We appreciate your kind review, Anna! We value our highly-trained technicians and staff!

Apr. 15th, 2021

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Lucio Tavernini ,

Matthew, our tech, arrived before 2:30 pm and worked incessantly until past 7:30 pm. He finally left at my insistence because I thought that he needed to get supper and some rest. He was completely amazing, extremely knowledgeable and highly efficient.

3 months ago

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Reply from Fort Knox Security

Thank you Lucio!

Jan. 18th, 2021

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Angelica gross Missouri City, TX

Barrett was a great tech and offered Wonderful service

5 days ago

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Reply from Fort Knox Security

Thank you, Angelica! We're glad Barrett was able to help you out!

May. 5th, 2021

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Kristin Pegram ,

I just have to tell you how wonderful my experience has been with Fort Knox security. From the time I called and spoke with Daniel to my installation with Allen, my experience has been AMAZING!!! Daniel was well prepared to answer all my questions. He was patient and very knowledgeable about all services and products. Didn’t make the call about a sale, but just made sure I understood everything and that Fort Knox was the right company to meet my needs. Allen was great as well. He arrived on time for the installation and his knowledge about security systems is to be applauded. He was also patient in answering my questions, gave great advice, went above and beyond the call of duty to make sure all security needs were met. Everyone needs to know how amazing each of these employees are. Please share this review with each of them. It’s not often you experience customer service this wonderful. Kind regards Kristin

11 months ago

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Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Sandra rankin San Antonio, TX

The technician that came out was awesome he was very helpful and explained everything for me step or step

1 month ago

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Reply from Fort Knox Security

Our technicians are the best! We're glad you received excellent care, Sandra.

Mar. 31st, 2021

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Bryanc Houston, TX

Exceptional service, he explain all details and any questions i have. I really appreciate his patience too.

1 month ago

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Reply from Fort Knox Security

We're so glad you experienced our exceptional customer care! We are here for you, Bryan.

Mar. 20th, 2021

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Lou Ellen King ,

Listened to my wants on my system. Quoted me a fair price. Installation was very professional. I am very happy with Fort Knox

2 months ago

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Reply from Fort Knox Security

We're so glad we were able to get you set up, Lou Ellen! Call us with any further needs!

Mar. 10th, 2021

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Hafsah kassoo Cypress, TX

Peter is an amazing technician he’s very prompt and thorough! He explained in detail as to how the security system worked hence it was very easy for us to understand. His work is amazing, it was a pleasure having him over at our shop! An amazing person with a great sense of humor he made our day!

8 months ago

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Reply from Fort Knox Security

Thank you so much for the great review! Glad we could help.

Sep. 3rd, 2020

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Andrean Fort Worth, TX

The technician was knowledgeable, accurate on time constant and fast.

2 weeks ago

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Reply from Fort Knox Security

Thank you for the great review, Andrean!

Apr. 22nd, 2021

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Frances M Auriemma San Antonio, TX

I Called Fort Knox and talked to Chris. I told Chris I was just checking prices and service. I explained I didn't need service for six months. Chris explained all service. It sounded good. He set up a account and told me the special will be held until I was ready. after calling numerous security companies. Including ADT. who was very rude, condescending in bullying. I gave up. Chris called to checking on me and my search process. I was so moved by his concern. Chris called me for 6 months. Just checking on me. He was always kind, considerate and and reassuring the special he quoted is the same. by Chris showing me patient, kindness and concern made me decide Fort Knox's will be the only home security system I'll have in my home. Because of his sincerity and commitment to me. My new home is wired and secured by Fort Knox security home system. Thank you Chris for hanging in there with me. Sincerely Frances Marie Auriemna A new customer for life

1 year ago

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Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Irene San Antonio, TX

Jason is the best!!! OMG, he was so patient , especially with me, I am not tech savy at all. He patiently and kindly answered all of my questions and my sisters questions. He did not leave until he made sure we understood how to operated the security system. I felt so much more at ease after he went answered all of our questions , When he left, we felt pretty confident on how to operate the newly installed security system. I am so glad he was sent out to our home to install , he was heaven sent. THANK YOU JASON. We got the VIP treatment from Jason. He knows how to take care of his customers.

1 year ago

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Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Martin Buckley Houston, TX

Our technician Chris came out early in the morning and spent the entire day updating our old wired ADT system and coordinating the Fort Know wireless components to complement and expand our security coverage. The task was extraordinary complicated because the ADT wires were not labeled and Chris had to trace each one at a time. The system was easy to learn and Chris patiently lead us through each step to explain all of the extensive program features and selections to customize the perfect security setup for our home. Additionally, the sales staff of Seth and Zach answered all our questions prior to committing to Fort Knox and then coordinated with Chris during the installation to resolve issues as they developed. The agreement was well written and easy to understand. I highly recommend Fort Knox as a security company! Martin Buckley

1 year ago

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Reply from Fort Knox Security

Martin, Thank you for taking the time out of your day to provide us with such detailed feedback. We love hearing that Fort Knox team provided you with great customer service and was able to get your security system up and running. We appreciate your 5 star review!

Aug. 28th, 2020

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John Williams Dallas, TX

Jesse arrived at my house on time and told me exactly how long he thought it would take once we confirmed what he would be doing. He clearly knows a lot about security systems and was able to navigate installation with the two ADP and Brinks legacy systems I have in my house. I was impressed by how quietly he worked and how prepared he was for the wiring and drilling. I know not all techs are going to be like Jesse, he clearly takes a lot of pride in his work. Luckily, Jesse lives close so we will request him moving forward if have any issues. He fielded customer calls while he was working which to me shows how committed he is to what he does. Fort Knox, you want to keep Jesse on your team for sure. I was very impressed.

1 year ago

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Reply from Fort Knox Security

John, We are so happy to hear that Jesse arrived promptly and was able to get your security system installed and integrated with your existing systems. Having the best customer service is so important to us! Thank you for your 5 star review

Aug. 28th, 2020

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Gerald Legg Carrollton, TX

I called Fort Knox Security to see about monitoring an existing alarm system at my new business location. I talked to Andy and he was very helpful and professional, he explained my options and had me scheduled for a technician to come out and get me up and going. The entire call only took 10 minutes. I was notified when Sean (my technician) was on his way. He arived on time and reconfigured my alarm to work with their system and had me up and running in no time with an additional sensor and even replaced all of my sensor batteries and tested everything to make sure it was fully functional. Then he walked me through operating the alarm and made sure I was able to arm/disarm it and change the user adjustable settings before he left. Everyone was very friendly and courteous and kept me in the loop throughout the entire process. Also, the best price that I found for monitoring.

2 years ago

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Reply from Fort Knox Security

Thank you Gerald!

Sep. 3rd, 2020

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Michael Holmes Carrollton, TX

Very knowledgeable and forthright installation tech. Jesse was instrumental in helping me decide what was best for my personal setup. He was thorough and completed the installation in a timely manner.

6 months ago

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Reply from Fort Knox Security

Thank you Michael!

Jan. 15th, 2021

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Stephanie Abey Pearland, TX

Charles the service tech was very professional and outstanding in customer service. He did not leave a mess and was very informative to the customer of everything that he was doing.

6 months ago

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Reply from Fort Knox Security

Thank you Stephanie!

Jan. 15th, 2021

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Marie Nash Texas City, TX

I had a new home alarm system installed today by Fort Knox Security. The Installer was Charles, he did an awesome job, was very professional and very personable. Charles installed everything and explained the system to me in terms I could understand. I highly recommend Fort Knox Security. Call them today!

11 months ago

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Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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bryanstafford Sugar Land, TX

Very nice, good, detail, courtesy Charles to configure alarm for us.

1 month ago

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Reply from Fort Knox Security

Thank you for the kind words, Bryan! We're happy to help you out.

Mar. 18th, 2021

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Jeremy Hodges Keller, TX

Great experience, didnt try to upsell me on a bunch of stuff i didnt want. I tried other companies but they were only intersted in putting me in their expensive package with more bells and whistles than i wanted. My Fort Knox tech was knowledgable, efficient, professional and courteous. My service contact, Kristen, was awesome as well, hooked me up with a good deal. Thanks guys! Highly recommend.

1 year ago

Fort Knox Security Logo

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

star star star star star

Michael Johnson Houston, TX

Was a quick and painless install!! When the tech arrived he went straight to work going over what I discussed over the phone on equipment and price prior to his arrival and finished paper work without any hassle or trying to up sell me like other companies!! Very pleased install was fast and informative!! I hope I never get a call from them but it is good to know I'm covered!!

1 year ago

Fort Knox Security Logo

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

star star star star star

Aown Zara Syed Flushing, NY

We shopped around a bit and immediately recognized the difference in customer service provided by this company. Chris was friendly, Patient, professional and knowledgeable. It was a pleasure dealing with them. The technician was amazing as well. Everything is up and running and we couldn’t be happier. Do not hesitate to pick Fort Knox for your security needs.

1 year ago

Fort Knox Security Logo

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

star star star star star

Peter T. Pflugerville, TX

Phone Tech answered all of my questions and then gave me the options available utilizing my current home security system. Local technician came out the next day and converted my land line system to wireless therefore eliminating my need for the land line. I’m now saving on the land line cost and the monthly monitoring was also reduced by $5.00. The entire process was seamless & painless! Everyone I spoke to and the tech that came out were super friendly and very knowledgeable! Calling my daughter now to recommend she convert her security system to Fort Knox Security also!

1 year ago

Fort Knox Security Logo

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

star star star star star

Mandy Houston, TX

I got someone right away on the phone, which is rare these days. I could tell from the beginning this company was straight forward with affordable prices and no hidden fees. Charles came in to install our security system. He was extremely professional, patient, honest, considerate and informative! You could tell he had a lot of experience and loved working for Fort Knox. I wish everyone I worked with was just like him!

1 year ago

Fort Knox Security Logo

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

star star star star star

Dee Pflugerville, TX

I called to compare several companies & this was the best one! Daniel explained everything and made sure I understood all options I had available and within my budget. Barrett came the next day to get me all set up and made sure I understood how to work it all. Best experience ever!! Thank you for all of the support. I will be recommending them to everyone!!

1 year ago

Fort Knox Security Logo

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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