Serving homes and businesses in Texas, Fort Knox Security features low-cost monitoring and security services for residential and commercial properties. Fort Knox has over a decade of experience and focuses solely on security. The company's trained installation technicians each have extensive security system setup experience and can even provide system takeovers for Smith Thompson, ADT, Monitronics, AT&T, DSC, GE, 2Gig, and all others serving the major metro areas of Texas. Fort Knox Security also provides Smart Home integration as well as business security solutions.
Fort Knox Security has low monitoring rates starting at $15.95. However, Fort Knox Security requires a 36-month contract, and customers note a difficult cancellation process. Read Fort Knox Security reviews below to see what customers note about the pros and cons of the company.
Fort Knox offers upfront cost savings such as free activation and installation. This makes it an affordable and appealing option among other security companies. Waiving upfront costs leaves room in your budget to customize with additional equipment. With $0 alarm activation, Fort Knox Security also offers the below completely free of charge:
Fort Knox Security advertises same-day installation on its site. This is convenient for homeowners that want protection right away. You can have peace of mind knowing Fort Knox Security has timely service and you can secure your home as soon as possible.
Fort Knox offers inexpensive monitoring plans starting at $15.95 per month, which is significantly lower than what most home security companies charge. Monitoring plans include free activation and installation, but Fort Knox Security does require customers to sign a 36-month contract.
Fort Knox has the ability to take over existing systems. If you want to use equipment already installed in the home or if you are looking to save money by switching from your current security provider, Fort Knox helps you through this process.
Fort Knox has professional installer employees that each have about 20 years of experience with varying security systems. You can rest assured that your home will be professionally installed without lifting a finger.
Fort Knox Security offers a $100 referral bonus for every person you refer to its services. All you have to do is fill out Fort Knox Security's referral application and once your referral becomes a customer in "good standing," the money will be applied to your account. Note the referral bonus is not paid out in cash; it is only to be used towards your Fort Knox Security account. Also, it is unclear exactly what Fort Knox Security means by the referral must become a customer in "good standing."
Fort Knox Security's website lists this disclaimer regarding the referral program: "$100 account credit is valid for referrals in the first 60 days of service with Fort Knox. After 60 days, the referral credit is $50.00. Referring party must be a Fort Knox customer with an active account in good standing."
In case there are additional requirements for the referral to be eligible to apply and in "good standing," be sure to ask a Fort Knox employee for the details.
Fort Knox offers three main security packages but also allows customers to customize their own security plan by selecting their choice of monitoring and equipment.
Fort Knox Available Equipment:
Fort Knox Available Monitoring Options:
One downside of Fort Knox is that its 'Interactive Services' (the ability to manage your system from a smartphone, tablet, or computer) are available as an upgrade. This does not come standard as it does with most other security companies. You may find that having remote access to your system is a necessity.
Unfortunately, not much information is available online regarding equipment, packages, and pricing options. It lists monitoring plans starting as low as $15.95 per month but it is unknown how much this varies per customer or package. Because of this, it is difficult to know if Fort Knox is the right company for your home or business security needs without calling the company for more information.
Fort Knox provides residential and commercial security services in the state of Texas, specifically, Dallas/Fort Worth, Austin, San Antonio, and Houston and their surrounding areas. If you live in these areas, you have nothing to worry about; however, if you decide to move outside the service area before your contract is up, you may have issues canceling and will not be able to continue your service or take your equipment with you.
Consumers complain of the difficult cancellation process with Fort Knox. It is important to read the fine print and policies in any contractual agreement and contact the company with any concerns. If you want to learn more about what customers are saying about the company, read Fort Knox Security reviews below. Be especially sure to pay attention to customer service reviews, as this is a big part of a consumer's satisfaction with a security company.
Sean P (Tech) was super informative and got the job complete in a timely manner! 11/10 recommend!
I couldn't even get to the point of being a user. I asked for a sales advisor to come to my home to assess my current system and make recommendations for upgrading or replacing the system. The phone sales person said they do not provide in person consultation an only sell by phone. Sorry, but I want someone that knows there stuff and can help me understand what I need. What's the best way to drive yourself out of business .... never offer the upfront salesmanship it takes to win the account.
Great customer service! The tech answered all of our questions and was very friendly.
I had a new home alarm system installed today by Fort Knox Security. The Installer was Charles, he did an awesome job, was very professional and very personable. Charles installed everything and explained the system to me in terms I could understand. I highly recommend Fort Knox Security. Call them today!
I just have to tell you how wonderful my experience has been with Fort Knox security. From the time I called and spoke with Daniel to my installation with Allen, my experience has been AMAZING!!! Daniel was well prepared to answer all my questions. He was patient and very knowledgeable about all services and products. Didn’t make the call about a sale, but just made sure I understood everything and that Fort Knox was the right company to meet my needs. Allen was great as well. He arrived on time for the installation and his knowledge about security systems is to be applauded. He was also patient in answering my questions, gave great advice, went above and beyond the call of duty to make sure all security needs were met. Everyone needs to know how amazing each of these employees are. Please share this review with each of them. It’s not often you experience customer service this wonderful. Kind regards Kristin
The team is very helpful and on time for installation of equipment
I have signed up Alarm Security Monitor recently with Fort Knox and very happy with service: Low Rate ($15.95/month), and Free Installation. Joe, the technician performed the installation, was very professional and helpful.
Simply the best in every way. This place is #1 in every category. If you need an alarm system or need to activate/fix your alarm system or upgrade your alarm system this place is the place to call.
Awesome service and super friendly people. We were robbed last night and I was so worried that I would have to spend another night here without security. Thank God they came out within three hours of me calling them and had the whole thing set up and running. I feel so much better now. Thanks guys!
5-star and above. Chris and Jesse, you guys are awesome. Love our security system, exceptional customer service. A+++
When I called Fort Knox promised me that all safety precautions will be followed and Technician will come accordingly but , though the installation was good, the technician did not follow the safety precautions like wearing a glove or wearing a mask. We were scared because of COVID
The customer service was excellent. Placing the order was very easy. I was even called with an earlier time frame than expected. The technician was on time and very professional. He was very knowledgable in setting up the alarm and he took the time to explain everything.
They came out the next day for the install and Barrett was AMAZING!!! I will refer them to everyone I know.
Everything went good Charles showed me everything I needed to know bout the security system. The installation went smooth.
We were please with the response to have the system installed on the same day and up and running within a few short hours. The technician clearly explained the functionality of our system and was very professional.
Everyone was so helpful and the technician was awesome! The prices and deals they offer beat all of the competitors!
Frances M Auriemma
I Called Fort Knox and talked to Chris. I told Chris I was just checking prices and service. I explained I didn't need service for six months. Chris explained all service. It sounded good. He set up a account and told me the special will be held until I was ready. after calling numerous security companies. Including ADT. who was very rude, condescending in bullying. I gave up. Chris called to checking on me and my search process. I was so moved by his concern. Chris called me for 6 months. Just checking on me. He was always kind, considerate and and reassuring the special he quoted is the same. by Chris showing me patient, kindness and concern made me decide Fort Knox's will be the only home security system I'll have in my home. Because of his sincerity and commitment to me. My new home is wired and secured by Fort Knox security home system. Thank you Chris for hanging in there with me. Sincerely Frances Marie Auriemna A new customer for life
Great experience, didnt try to upsell me on a bunch of stuff i didnt want. I tried other companies but they were only intersted in putting me in their expensive package with more bells and whistles than i wanted. My Fort Knox tech was knowledgable, efficient, professional and courteous. My service contact, Kristen, was awesome as well, hooked me up with a good deal. Thanks guys! Highly recommend.
nice and helpful tech with well knowledge
Was a quick and painless install!! When the tech arrived he went straight to work going over what I discussed over the phone on equipment and price prior to his arrival and finished paper work without any hassle or trying to up sell me like other companies!! Very pleased install was fast and informative!! I hope I never get a call from them but it is good to know I'm covered!!
Aown Zara Syed
We shopped around a bit and immediately recognized the difference in customer service provided by this company. Chris was friendly, Patient, professional and knowledgeable. It was a pleasure dealing with them. The technician was amazing as well. Everything is up and running and we couldn’t be happier. Do not hesitate to pick Fort Knox for your security needs.
Joe was the technician that came and evaluated and checked our system. He was completely professional and knowledgeable. If first impressions matter, we will have a long relationship with Fort Knox Security.
They are very professional and pay attention to detail. Customer service is great and the technician Charles was the best. He has very knowledgeable, professional, cleaned up, and took his time and did a thorough job. He treated the instal as if it was his home. Definitely recommend them and request Charles...you won’t be disappointed.
Fast installation and hookup. Everyone I talked to were friendly and gave straight forward answers. HIGHLY RECOMMENDED!!!
Marqise was great. He was patient with me!
Everyone from the first phone call to the follow up calls are absolutely fantastic! Customer service is always a priority.
Tech gave excellent service , very informative he took his time and walked me thru every step . Patient and very good role model .
Top Notch Security Alarm Company. I called them and made the appointment the same day and installed same day. Charlie the technician was very knowledgeable, professional, patient. Overall best experience so far, including service and price.
Charles came both Saturday and Sunday to help us set up all the cameras and door bell in our house. He was very through and knowledgeable, explained everything to us and gave us the new user tour on how to use the new security panel and online system. We loved our experience with Charles.
Phone Tech answered all of my questions and then gave me the options available utilizing my current home security system. Local technician came out the next day and converted my land line system to wireless therefore eliminating my need for the land line. I’m now saving on the land line cost and the monthly monitoring was also reduced by $5.00. The entire process was seamless & painless! Everyone I spoke to and the tech that came out were super friendly and very knowledgeable! Calling my daughter now to recommend she convert her security system to Fort Knox Security also!
The installer was great, right on time, got everything set up, and showed me how to use my new system. I would definitely recommend Fort Knox to friends!
The experience was great and the technician was informative on how to operate my new system.
Ryan showed up on time, did what was promised, gave excellent instructions and left a clean work space! System up and running and everything looks good.
Superior service from Daniel who arranged set up of our system. Allen seemed to be great when he came out for install but then I got the run around when trying to get my security certificate. Daniel was luckily able to take care of it for me.
Fast, helpful, and informative. They came the same day I called and installed the system. They beat the rate I got from ADT.
Jason our tech was so helpful and professional. Daniel was also wonderful and really worked to give us a great deal. Thank you to you both! I will be recommending this company!
Jason was very Professional and helpful!
Tech arrived on time and farely quick installation.
Jason is the best!!! OMG, he was so patient , especially with me, I am not tech savy at all. He patiently and kindly answered all of my questions and my sisters questions. He did not leave until he made sure we understood how to operated the security system. I felt so much more at ease after he went answered all of our questions , When he left, we felt pretty confident on how to operate the newly installed security system. I am so glad he was sent out to our home to install , he was heaven sent. THANK YOU JASON. We got the VIP treatment from Jason. He knows how to take care of his customers.
Excellent Service! Technical knowledge of Charles and dedication to details and finish was outstanding!
I got someone right away on the phone, which is rare these days. I could tell from the beginning this company was straight forward with affordable prices and no hidden fees. Charles came in to install our security system. He was extremely professional, patient, honest, considerate and informative! You could tell he had a lot of experience and loved working for Fort Knox. I wish everyone I worked with was just like him!
Jason did an awesome job installing and explaining everything. Very impressed. Easy, quick, efficient, and cost affordable.
I called to compare several companies & this was the best one! Daniel explained everything and made sure I understood all options I had available and within my budget. Barrett came the next day to get me all set up and made sure I understood how to work it all. Best experience ever!! Thank you for all of the support. I will be recommending them to everyone!!
Technician explained everything before installing
Great experience from start to finish. We got the perfect package to fit our security needs! Conversations on the phone were very pleasant with Seth. Sean followed it up with a great visit and installation. Everything works great and very easy to use! Thank you all for the great experience.
Smooth process getting a quote for a tailor made security package and scheduling installation. Efficient and quick installation by knowledgeable and friendly technician, only minor hick up is that I have to wait another week for the new model cameras.
Enrique was AMAZING!!!! He was very professional and efficient. He explained everything thoroughly and made sure I understood not only every aspect of the options, but each step he would be taking to make it happen! I have already recommended Fort Knox to several friends and family members.
I called got info and then had a tech install my system by the name of Joe W. He was awesome I had requested a later than usual install because of my work schedule and this tech picked it right up and did a fast and efficient installation! I will be recommending this service to my friends
Great communication through out and very on point to listening to what the customer wants!
Friendly and helpful customer service. Jason, the technician, was professional, capable, and excellent.