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First Alert Professional

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LAST UPDATED: June 27th, 2019

First Alert Professional Security Systems, a Honeywell company, is essentially the parent company of many authorized dealers who own and operate their own businesses in various communities around the United States. The company sells First Alert Professional and Honeywell systems only and provides residential and commercial services. Customers can use the online First Alert Professional Authorized Dealer Network to locate a security professional in their area to discuss product options and pricing.

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The Good

  • Selective Dealer Process
  • Certified Monitoring
  • Free Consultation
First Alert Professional ensures a selective authorized dealer process. Interested dealers must apply online or by phone to receive these credentials. These authorized professionals are among the most experienced in the security system industry and are committed to keeping you safe. Every First Alert Professional Authorized Dealer provides customers with monitoring station services. Its monitoring centers are UL and ULC certified, making the company a trusted source for 24/7 monitoring. Sometimes it is difficult to evaluate if a security company is right for you without scheduling a consultation to learn more. First Alert Professional Authorized Dealers provide free security consultations to better understand your security needs. This is a great way to get all of your questions answered prior to signing a contractual agreement. It also eliminates some of the high-pressure buying which comes from door-to-door security salesmen.
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The Bad

  • Limited Online Information
  • Options Vary per Dealer
  • Emergency Protocol

First Alert Professional provides limited information online regarding pricing, equipment packages, installation charges, etc. If you like to complete an online comparison prior to buying, this complicates the process and requires you to locate a professional in your area using the First Alert Professional Authorized Dealer Network. Because First Alert Professional authorizes dealers and doesn't sell security services directly, you may come across varying prices and offers among the authorized dealers in your area. While this may give you some bargaining power, it also makes the selection process more time consuming. The company states that in the event of an alarm being triggered, you, or other primary contacts, will be notified prior to the monitoring center contacting authorities. While this is a great feature for parents whose kids may accidentally trip the system, this can be a concern in the event of an emergency, where time is precious. We recommend checking to see if you can customize your monitoring preferences prior to installation.

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The Bottom Line

If you don't mind some additional work by locating an authorized dealer in your area or would like a free security consultation, then First Alert Professional may be a great option. It provides residential and commercial services, so it can apply to all kinds of buyers. Keep in mind that pricing, packages, and offers may vary from dealer to dealer, so it is important to do your homework in order to get the best deal.

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