Name: Allied Home Security
Rating: 4.4

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Verified Customer

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Cris Figueroa Katy, TX

Simple to use, great security and the cameras never stop recording.

2 years ago

Reply from Allied Home Security

So glad you are enjoying your security system, Cris. Thanks for the great review.

May. 18th, 2021

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Verified Customer

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Mary Houston, TX

Very on point helped me throughout my process of needing assistance

2 years ago

Reply from Allied Home Security

Thank you, Mary. Please don't hesitate to call us with any of your security questions.

May. 18th, 2021

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Verified Customer

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Yesenia DLC Houston, TX

I am not able to get a hold of my representative. I’ve been wanting to download the app on my phone and I don’t know which one it is because no one will answer me.

2 years ago

Reply from Allied Home Security

We are sorry you are having trouble accessing the smart app, Yesenia. Please reach out to customer service at (281)-820-2810 so that we can get this issue fixed as soon as possible.

May. 13th, 2021

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Verified Customer

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Steve Blake Conroe, TX

Did what they said they would do when they said they would do it

2 years ago

Reply from Allied Home Security

Thank you so much for your kind words, Steve. We really appreciate you taking the time out to share your experience with us.

May. 5th, 2021

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Verified Customer

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Mario Becerra Houston, TX

Great except salesman lied and didn't return my message with my concern.

2 years ago

Reply from Allied Home Security

Mario, please contact us (832-626-0178) so that we can further assist you with any concerns you may have.

May. 4th, 2021

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Verified Customer

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Blake Robertson Spring, TX

Simple. Very easy to use technology and all around good equipment.

2 years ago

Reply from Allied Home Security

Thank you, Blake!

May. 4th, 2021

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Verified Customer

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Francisco Loyde Conroe, TX

Awesome! Service is great and they are always willing to help out

2 years ago

Reply from Allied Home Security

Thank you, Francisco. We love helping our customers with their home security needs!

May. 4th, 2021

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Zach wattsb Austin, TX

Very professional and helpful. Ran into a little problem with install and had no problem getting it fixed.

11 months ago

Reply from Allied Home Security

Thank you so much, Zach!

Nov. 1st, 2022

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Styles Magazine Seguin, TX

Raul from San Antonio explained the options and I felt confident in the options. Nice guy with a smile. Thank you.

11 months ago Edited October 31, 2022

Reply from Allied Home Security

Thank you for the great review!

Oct. 27th, 2022

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Ruth Ann Dahl San Antonio, TX

The customer service representative was honest and knowledgeable. He was very pleasant and friendly. Definitely recommend him.

1 year ago

Reply from Allied Home Security

Thank you Ruth! If you need anything else just let us know.

Oct. 4th, 2022

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Karen Pho Humble, TX

Joquin was very thorough and took time to explain everything. Took time to teach new technician and cleaned up the space.

2 years ago Edited September 14, 2021

Reply from Allied Home Security

Thank you, Karen! It's always great to hear about the patience and care our techs take with you!

Jul. 1st, 2021

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Nathan Brittain Houston, TX

Very clear and easy process, knew exactly what I was getting and what it was going to cost. Great customer support and experience with David.

2 years ago

Reply from Allied Home Security

Thank you, Nathan. David is one of our favorites! Very happy to hear you are pleased with us as a security company, and especially happy to hear you had a good experience with your installation.

May. 7th, 2021

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Jamie Humble, TX

Shane was great. Walked through everything.

4 months ago

Reply from Allied Home Security

Thank you so much Jamie!

May. 9th, 2023

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Verified Customer

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Richard Houston, TX

The salesperson we dealt with is rude, and once they were paid they were out of the picture

2 years ago

Reply from Allied Home Security

Sorry you had to deal with his, Richard. We take our complaints seriously; If you could give us the salesperson's name we would love to investigate this further. I promise we are still here for you, please reach out if we can do anything to help.

May. 21st, 2021

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Verified Customer

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Alysia Houston, TX

Horrible customer service, can never get a returned phone call. The people you really need to speak to are always out of the office.

2 years ago

Reply from Allied Home Security

Sorry you've been having trouble getting through, Alysia. We would be more than happy to have a manager directly reach out. If you can message us your last name, we'll have a manager directly reach out to you.

May. 21st, 2021

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Tiffany Houston, TX

Poor equipment. Had the equipment for less than 6 months and have to pay money to make it operational. Horrible!!

2 years ago

Reply from Allied Home Security

Sorry to hear about your experience, Tiffany. Please reach out to customer service (281) 820-2810 and we will make this right.

May. 18th, 2021

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Cristan wallace Conroe, TX

Not very well always lose our door bell camera when WiFi resets or lose power and is a pain too get back up and going

2 years ago

Reply from Allied Home Security

Sorry to hear about your issue, Cristan. Please reach out to (281)-820-2810 if you ever need assistance in setting up your equipment.

May. 17th, 2021

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Verified Customer

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Alma V

Reliability, Convenience, Trustworthy Service Oriented

2 years ago Edited September 14, 2021

Reply from Allied Home Security

Thank you for your kind words, Alma. We work hard to meet expectations like yours, and we are happy to help you feel safer with your security system.

May. 5th, 2021

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Verified Customer

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leonel Escalante Cleveland, TX

We like how he explained everything, thank you

2 years ago

Reply from Allied Home Security

Our certified technicians are here to set you up with the security you need, and the knowledge to use them efficiently. Glad to hear about your good experience. Thank you, Leonel!

May. 4th, 2021

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Verified Customer

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John Mark Cypress, TX

Our screen not working and we call Brinks many time and still our issue is unsolved . We will be cancelling and moving to Vivet.

2 years ago

Reply from Allied Home Security

Sorry to hear you are having issues with your screen. Please call Allied Home Security (832-626-0178) so that we can get to the bottom of this issue with you, John.

May. 4th, 2021

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Richard S Houston, TX

I called allied home security and spoke to David V a he explained me what are my options are and he’s very polite .

1 year ago

Reply from Allied Home Security

Thank you Richard!

Dec. 17th, 2021

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Orlando Godoy Houston, TX

Joaquin was a fantastic technician. Very thorough and explained everything in detail. Fantastic job!

2 years ago

Reply from Allied Home Security

Thank you so much, Orlando. Allied's technicians are the best at leaving our customers with the tools they need to efficiently work their security system.

May. 7th, 2021

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Sivan Parienta Dallas, TX

Great company and the installation was very smooth and easy. Love the app and how it integrates in with other devices.

3 years ago

Reply from Allied Home Security

Thanks for the review Sivan! Glad to hear everything went smoothly, call us if you have any questions. Welcome to the Allied Home Security Family!

Feb. 24th, 2020

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Verified Customer

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Aneesah Thibedeaux Crosby, TX

Cameras do not work or record when needed. The cameras and doorbell camera never recordsnas scheduled.

2 years ago

Reply from Allied Home Security

Sorry to hear about your camera issues, Aneesah. Please call (281) 820-2810 and we will get this issue fixed for you ASAP.

May. 18th, 2021

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Verified Customer

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Michael Lee Dayton, TX

Can't connect with my phone. Video is fine. Just can't view my cameras when I am away

2 years ago

Reply from Allied Home Security

Sorry to hear about your connection issues, Michael. Please reach out to (281) 820-2810 and we will get this issue fixed for you ASAP.

May. 18th, 2021

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Laritza Arias Humble, TX

excellent treatment and knowledge of his work, I totally recommend Jorge C.

11 months ago

Reply from Allied Home Security

Thank you for the great review.

Nov. 1st, 2022

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Calvin Swank Cibolo, TX

Was the best. Explained everything in detail. Great person to talk with.

11 months ago

Reply from Allied Home Security

Thanks Calvin!

Nov. 1st, 2022

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Lisa Harvey Katy, TX

Thanks, Brinks, for taking care of my alarm needs. Fast and professional service.

1 year ago

Reply from Allied Home Security

Thank you Lisa!

Apr. 6th, 2022

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Verified Customer

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Gerald J Cifaldi Spring, TX

Bad front camera, notifications take too long.

2 years ago

Reply from Allied Home Security

Sorry you are having problems with your front camera, Gerald. We would love to look into this matter and fix any connection issues it sounds like your having. Call us at (281) 820-2810.

May. 21st, 2021

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Verified Customer

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Riddle San Antonio, TX

The app sometimes takes a while for it set

2 years ago

Reply from Allied Home Security

We are constantly innovating our technology, and this issue will be worked out soon. Thanks for the feedback, Riddle.

May. 18th, 2021

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Verified Customer

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Andrew Baytown, TX

Camras dont work anymore and have tryed to call but never get an answer

2 years ago

Reply from Allied Home Security

Sorry to hear about your camera issue, Andrew. Please call (281) 820-2810 so we can get this issue fixed ASAP.

May. 18th, 2021

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Verified Customer

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Jesse Sanchez Conroe, TX

System works well . The apps are less than desirable

2 years ago

Reply from Allied Home Security

Glad your security system is working well, Jesse. We are constantly working with our developers to improve our software and apps. Our next update should fix many issues you are having.

May. 7th, 2021

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Verified Customer

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Nannette Houston, TX

Equipment and app always has issues video stops often

2 years ago

Reply from Allied Home Security

Sorry to hear you are having issues with your equipment and app, Nannette. Please reach out (281)-820-2810 and we will be more than happy to fix any issues you may be having.

May. 17th, 2021

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Verified Customer

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Tiffany Houston, TX

Disappointing. Equipment broke in less than 6 months.

2 years ago

Reply from Allied Home Security

We are sorry to hear about this issue with your equipment, Tiffany. Please contact us (832-626-0178) so that we can assist you in repairing your security equipment.

May. 4th, 2021

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Andy herell Fullerton, ND

Fantastic sales person Cale H- honest and very pleasant

11 months ago

Reply from Allied Home Security

Thank you for the great review!

Oct. 27th, 2022

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Sandra Villanueva San Antonio, TX

Great experience and explanation for everything. Best prices by far

1 year ago

Reply from Allied Home Security

Thank you Sandra! Let us know if you ever need anything else.

Apr. 13th, 2022

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John Kramberger Dallas, TX

David V was a big help in setting up our new security system from Allied

2 years ago

Reply from Allied Home Security

Thank you John! David is great!

Sep. 21st, 2021

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Cesar Gracia Houston, TX

Tech was very efficient and knowledgeable about the system been installed.

2 years ago

Reply from Allied Home Security

We're glad you are satisfied with our professional service, Cesar! Let us know if there is anything else you need.

Mar. 17th, 2021

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Tony De Santis Missouri City, TX

Great service and very helpful. Very knowledgeable about the system.

2 years ago

Reply from Allied Home Security

Thank you Tony!

Jan. 20th, 2021

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Michelle Estrada Spring, TX

Great tech and experience. He made sure I understood how to use the system.

2 years ago

Reply from Allied Home Security

Thank you Michelle!

Jan. 20th, 2021

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Verified Customer

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Jesse Conroe, TX

User interface and tech help is terrible.

2 years ago

Reply from Allied Home Security

Sorry about your experience, Jesse. Our interface is constantly being updated and would love to know the name of any techs you spoke to. Please call us at (281) 820-2810.

May. 26th, 2021

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Francisca Palacios Port Isabel, TX

David V did an excellent job of explaining every detail.

1 year ago

Reply from Allied Home Security

Thank you Francisca!

Aug. 29th, 2022

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Daniel Amézquita Houston, TX

Really professional and detailed installation

2 years ago

Reply from Allied Home Security

Glad you had a good experience, Daniel. Thank you!

Apr. 15th, 2021

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Angela Richmond, TX

Bad service, bad connection, bad signal.

2 years ago

Reply from Allied Home Security

Sorry to hear you are having issues with your security system, Angela. Please call us at (281) 820-2810. We would love to show you how great our customer service is and run a checkup on your system to see what the issue is here.

May. 21st, 2021

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Customer Houston, TX

Terrible. Overpriced. Poor customer service.

2 years ago

Reply from Allied Home Security

I am sorry you feel this way. We offer the most competitive rates in Texas. We follow a strict code of ethics to ensure our employees act with honesty and integrity in all facets of their operations and duties.

May. 7th, 2021