Allied Home Security: Read 120 User Reviews From Real Homeowners

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Verified Customer

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Lisa Maisano-Norman Conroe, TX

Very easy to work with. Quality product, straight forward (no complicated contracts), great price.

3 years ago

Reply from Allied Home Security

Thank you, Lisa. Love hearing from our wonderful customers.

May. 18th, 2021

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Verified Customer

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Maurice Sanders

Last night the alarm system went off letting me know it may be a tornado in the area

3 years ago Edited January 10, 2024

Reply from Allied Home Security

Maurice, so sorry to hear your app deleted itself. Please call customer service at (281)-820-2810 and we would love to assist you in getting this up and running again.

May. 17th, 2021

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Jay Wade Reed Floresville, TX

David V. did not waste any time in configuring my requirements when I explained my security issue. Very professional and courteous. Also enjoyed the "I'm on hold music".

1 year ago

Reply from Allied Home Security

Thank you David!

Jun. 5th, 2023

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Andrew Mussa Tempe, AZ

My family and I were really please with their security service. Cale did such a great job that we also had Brinks installed into our second home in Galveston.

1 year ago

Reply from Allied Home Security

Thanks Andrew! Tell your friends.

Nov. 1st, 2022

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LL H Montgomery, TX

Called in today to get a quote and had a wonderful conversation with a rep named David V. No pressure presentation. Great price. Looking forward to install later this week.

1 year ago

Reply from Allied Home Security

Glad you are having a great experience! Look forward to getting you all setup!

Oct. 19th, 2022

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Keith Bohac Houston, TX

The salesman was very knowledgeable about what would be best for us. We weren’t wanting a system to difficult to operate. We are very happy with our system .

2 years ago

Reply from Allied Home Security

Thank you Keith!

Oct. 12th, 2022

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scotty Inver Grove Heights, MN

Allied home security I believe is not one of the bigger guys but I think their names just not out there as much as brinks when in fact their customer service their equipment and everything is right up there with brinks quality for a cheaper price

2 years ago Edited May 16, 2022

Reply from Allied Home Security

Thank you, Scotty! let us know if you need anything else.

May. 16th, 2022

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Luis Soliz

David V. Was very professional and knowledgeable. He answered all my questions and concernss.

7 months ago

Reply from Allied Home Security

Thank you so much Luis!

Mar. 25th, 2024

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Verified Customer

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Luis Pasadena, TX

Awesome people, very friendly solved all problems and questions that I had.

3 years ago

Reply from Allied Home Security

Our staff is the best, Luis! We want to make sure you are comfortable with your system and it's up and running smoothly!

May. 26th, 2021

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Verified Customer

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David Perez Tomball, TX

Latest technology, great service, dependable effective product

3 years ago

Reply from Allied Home Security

Thank you for the 5 stars, David! We use the best equipment to keep you safe!

May. 20th, 2021

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Verified Customer

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Derek Katy, TX

Friendly customer service and support. Installed system quickly and professionally.

3 years ago

Reply from Allied Home Security

Thank you, Derek. Welcome to the Allied family.

May. 18th, 2021

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Verified Customer

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Cris Figueroa Katy, TX

Simple to use, great security and the cameras never stop recording.

3 years ago

Reply from Allied Home Security

So glad you are enjoying your security system, Cris. Thanks for the great review.

May. 18th, 2021

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Verified Customer

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Mary Houston, TX

Very on point helped me throughout my process of needing assistance

3 years ago

Reply from Allied Home Security

Thank you, Mary. Please don't hesitate to call us with any of your security questions.

May. 18th, 2021

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Verified Customer

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Yesenia DLC Houston, TX

I am not able to get a hold of my representative. I’ve been wanting to download the app on my phone and I don’t know which one it is because no one will answer me.

3 years ago

Reply from Allied Home Security

We are sorry you are having trouble accessing the smart app, Yesenia. Please reach out to customer service at (281)-820-2810 so that we can get this issue fixed as soon as possible.

May. 13th, 2021

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Verified Customer

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Steve Blake Conroe, TX

Did what they said they would do when they said they would do it

3 years ago

Reply from Allied Home Security

Thank you so much for your kind words, Steve. We really appreciate you taking the time out to share your experience with us.

May. 5th, 2021

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Verified Customer

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Mario Becerra Houston, TX

Great except salesman lied and didn't return my message with my concern.

3 years ago

Reply from Allied Home Security

Mario, please contact us (832-626-0178) so that we can further assist you with any concerns you may have.

May. 4th, 2021

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Verified Customer

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Blake Robertson Spring, TX

Simple. Very easy to use technology and all around good equipment.

3 years ago

Reply from Allied Home Security

Thank you, Blake!

May. 4th, 2021

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Verified Customer

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Francisco Loyde Conroe, TX

Awesome! Service is great and they are always willing to help out

3 years ago

Reply from Allied Home Security

Thank you, Francisco. We love helping our customers with their home security needs!

May. 4th, 2021

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RL Alexander Houston, TX

The person David V was very nice and very knowledgeable of what he was saying about the security package that he presented to me.

1 year ago

Reply from Allied Home Security

Thank you so much for the great review!

Jun. 5th, 2023

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JB Prague, 10

Mike M was great to work with! I was able to let him know what I needed and he listened and made recommendations as a partner.

1 year ago

Reply from Allied Home Security

Thank you JB!

Mar. 21st, 2023

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Margie Wright TX

Working with David V was amazing. His expertise on the security system helped me decide which package would be best for our needs.

2 years ago

Reply from Allied Home Security

Thank you Margie!

Oct. 10th, 2022

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Ruth Ann Dahl San Antonio, TX

The customer service representative was honest and knowledgeable. He was very pleasant and friendly. Definitely recommend him.

2 years ago

Reply from Allied Home Security

Thank you Ruth! If you need anything else just let us know.

Oct. 4th, 2022

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Karen Pho Humble, TX

Joquin was very thorough and took time to explain everything. Took time to teach new technician and cleaned up the space.

3 years ago Edited September 14, 2021

Reply from Allied Home Security

Thank you, Karen! It's always great to hear about the patience and care our techs take with you!

Jul. 1st, 2021

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Nathan Brittain Houston, TX

Very clear and easy process, knew exactly what I was getting and what it was going to cost. Great customer support and experience with David.

3 years ago

Reply from Allied Home Security

Thank you, Nathan. David is one of our favorites! Very happy to hear you are pleased with us as a security company, and especially happy to hear you had a good experience with your installation.

May. 7th, 2021

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Alan Nieto

Josh A. Provided very great install service

5 months ago

Reply from Allied Home Security

Thank you Alan!

May. 6th, 2024

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Verified Customer

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Richard Houston, TX

The salesperson we dealt with is rude, and once they were paid they were out of the picture

3 years ago

Reply from Allied Home Security

Sorry you had to deal with his, Richard. We take our complaints seriously; If you could give us the salesperson's name we would love to investigate this further. I promise we are still here for you, please reach out if we can do anything to help.

May. 21st, 2021

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Verified Customer

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Alysia Houston, TX

Horrible customer service, can never get a returned phone call. The people you really need to speak to are always out of the office.

3 years ago

Reply from Allied Home Security

Sorry you've been having trouble getting through, Alysia. We would be more than happy to have a manager directly reach out. If you can message us your last name, we'll have a manager directly reach out to you.

May. 21st, 2021

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Verified Customer

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Tiffany Houston, TX

Poor equipment. Had the equipment for less than 6 months and have to pay money to make it operational. Horrible!!

3 years ago

Reply from Allied Home Security

Sorry to hear about your experience, Tiffany. Please reach out to customer service (281) 820-2810 and we will make this right.

May. 18th, 2021

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Verified Customer

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Cristan wallace Conroe, TX

Not very well always lose our door bell camera when WiFi resets or lose power and is a pain too get back up and going

3 years ago

Reply from Allied Home Security

Sorry to hear about your issue, Cristan. Please reach out to (281)-820-2810 if you ever need assistance in setting up your equipment.

May. 17th, 2021

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Verified Customer

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Alma V

Reliability, Convenience, Trustworthy Service Oriented

3 years ago Edited January 10, 2024

Reply from Allied Home Security

Thank you for your kind words, Alma. We work hard to meet expectations like yours, and we are happy to help you feel safer with your security system.

May. 5th, 2021

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Verified Customer

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leonel Escalante Cleveland, TX

We like how he explained everything, thank you

3 years ago

Reply from Allied Home Security

Our certified technicians are here to set you up with the security you need, and the knowledge to use them efficiently. Glad to hear about your good experience. Thank you, Leonel!

May. 4th, 2021

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Verified Customer

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John Mark Cypress, TX

Our screen not working and we call Brinks many time and still our issue is unsolved . We will be cancelling and moving to Vivet.

3 years ago

Reply from Allied Home Security

Sorry to hear you are having issues with your screen. Please call Allied Home Security (832-626-0178) so that we can get to the bottom of this issue with you, John.

May. 4th, 2021

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Kitty Sandy College Station, TX

Shane E assisted me with getting our service set up and he was extremely patient and courteous throughout the process.

1 year ago

Reply from Allied Home Security

Thank you Kitty!

Sep. 13th, 2023

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Ryan Rogers Round Rock, TX

They answered all my questions and no wait time. Followed up the next day as I asked and got me scheduled right away!!

1 year ago

Reply from Allied Home Security

Thanks Ryan! Glad we got you all set up. If you need anything else just let us know.

Jan. 24th, 2023

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Zach wattsb Austin, TX

Very professional and helpful. Ran into a little problem with install and had no problem getting it fixed.

1 year ago

Reply from Allied Home Security

Thank you so much, Zach!

Nov. 1st, 2022

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Styles Magazine Seguin, TX

Raul from San Antonio explained the options and I felt confident in the options. Nice guy with a smile. Thank you.

1 year ago Edited October 31, 2022

Reply from Allied Home Security

Thank you for the great review!

Oct. 27th, 2022

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Richard S Houston, TX

I called allied home security and spoke to David V a he explained me what are my options are and he’s very polite .

2 years ago

Reply from Allied Home Security

Thank you Richard!

Dec. 17th, 2021

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Orlando Godoy Houston, TX

Joaquin was a fantastic technician. Very thorough and explained everything in detail. Fantastic job!

3 years ago

Reply from Allied Home Security

Thank you so much, Orlando. Allied's technicians are the best at leaving our customers with the tools they need to efficiently work their security system.

May. 7th, 2021

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Sivan Parienta Dallas, TX

Great company and the installation was very smooth and easy. Love the app and how it integrates in with other devices.

4 years ago

Reply from Allied Home Security

Thanks for the review Sivan!
Glad to hear everything went smoothly, call us if you have any questions.
Welcome to the Allied Home Security Family!

Feb. 24th, 2020

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EX TR

Easy set up, Mario and Josh were friendly.

5 months ago

Reply from Allied Home Security

Thank you so much!

Apr. 22nd, 2024

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Rmnolli

Chris was professional, efficient, thorough and fast.

6 months ago

Reply from Allied Home Security

Thank you so much!

Apr. 12th, 2024

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El Chato Vlogs

Great customer service and a quick and timely manner

6 months ago

Reply from Allied Home Security

Thank you so much!

Apr. 4th, 2024

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Verified Customer

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Aneesah Thibedeaux Crosby, TX

Cameras do not work or record when needed. The cameras and doorbell camera never recordsnas scheduled.

3 years ago

Reply from Allied Home Security

Sorry to hear about your camera issues, Aneesah. Please call (281) 820-2810 and we will get this issue fixed for you ASAP.

May. 18th, 2021

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Verified Customer

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Michael Lee Dayton, TX

Can't connect with my phone. Video is fine. Just can't view my cameras when I am away

3 years ago

Reply from Allied Home Security

Sorry to hear about your connection issues, Michael. Please reach out to (281) 820-2810 and we will get this issue fixed for you ASAP.

May. 18th, 2021

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Eric Garza IL

David V. has been very helpful with getting me setup with your Company!

9 months ago

Reply from Allied Home Security

Thank you so much Eric!

Mar. 25th, 2024

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Sandra Martinez San Antonio, TX

Shane E's was very professional , friendly and knowledgeable.

11 months ago

Reply from Allied Home Security

Thank you, Sandra! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 13th, 2023

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Gerald Domoneck Houston, TX

ANSWERE EVERY QUESTION. Pricing was satisfactory. Pleased with scheduling..pleased with rep

1 year ago

Reply from Allied Home Security

Thank you so much for the great review, Gerald!

Jun. 29th, 2023

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Lisa Harvey Katy, TX

Thanks, Brinks, for taking care of my alarm needs. Fast and professional service.

2 years ago

Reply from Allied Home Security

Thank you Lisa!

Apr. 6th, 2022

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Verified Customer

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Gerald J Cifaldi Spring, TX

Bad front camera, notifications take too long.

3 years ago

Reply from Allied Home Security

Sorry you are having problems with your front camera, Gerald. We would love to look into this matter and fix any connection issues it sounds like your having. Call us at (281) 820-2810.

May. 21st, 2021

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Verified Customer

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Riddle San Antonio, TX

The app sometimes takes a while for it set

3 years ago

Reply from Allied Home Security

We are constantly innovating our technology, and this issue will be worked out soon. Thanks for the feedback, Riddle.

May. 18th, 2021

Allied Home Security Reviews