A-Tech Security Logo

A-Tech Security

star star star star star
49 User Reviews

6.7

Overall Score

error This company may not service all states.
See states serviced
LAST UPDATED: September 20th, 2021

A-TECH Security is a local, employee-owned alarm company based in Albuquerque, New Mexico. Its team has over 50 years of experience in the security industry.

The company offers remote connect programming to your system so updates, code changes and troubleshooting can happen within seconds. A-TECH Security, Inc. can monitor most manufactured alarm systems, which makes upgrading your current system easy. 

thumb_up

The Good

  • Multiple Pricing Modules
  • Professional Installation 
  • Professional Monitoring
  • Mobile App

Multiple Pricing Modules

A-TECH Security has four pricing modules so you can select a plan that works best for your budget. Price is determined by the following monitoring options:

  • Phone line monitoring — $21.95 per month
  • Wireless radio monitoring — $31.95 per month
  • Cellular monitoring — $36.95 per month
  • Wireless radio and internet monitoring — $39.45 per month

Professional Installation 

Professional installation is required for three out of four of A-TECH Security’s pricing modules. This helps ensure your security system is set up correctly. However, an additional fee is required for this service. 

Professional Monitoring

24/7 professional monitoring is included in the monthly price of your security system. Be aware that many home security companies partner with another company to provide monitoring services. We recommend discussing monitoring services with the sales representative in detail. Make sure you know who to contact for assistance in different scenarios (i.e., triggered alarms, false alarms, etc.).

Mobile App

The cellular monitoring and wireless radio and internet modules allow you to manage and monitor your security system from a mobile app. The A-TECH Security’s website links to a video demo of the mobile app. However, the video is listed as “private” on YouTube and cannot be viewed. You will need to ask a sales representative to see a demo of the mobile app.

thumb_down

The Bad

  • Installation Fee
  • Undisclosed Contract Information
  • Undisclosed Equipment Information
  • Home Automation Compatibility 

Installation Fee

The wireless radio and cellular monitoring options require a $199 one-time installation fee. The wireless radio and internet monitoring option requires a $299 one-time installation fee. 

Undisclosed Contract Information

A-TECH Security’s website does not list any contract information. It is a common practice in the home security industry to not list contract details on the company’s website. However, we encourage you to talk to sales representatives about specific contract obligations. 

While the industry is starting to move away from long-term contracts, it is not uncommon to find 36–60 month service contracts. A major, industry-wide complaint among home security customers is feeling they were deceived into signing long-term contracts they can’t get out of. Be sure to read any contracts thoroughly before signing. Don’t hesitate to ask for clarification on anything that is unclear.

Undisclosed Equipment Information

A-TECH Security’s website does not provide any does not provide any information on the security equipment it sells. However, the company is an authorized Alarm.com dealer. You can view compatible equipment on Alarm.com’s website. 

Home Automation Compatibility

A-TECH Security’s website does not mention any home automation products or services. However, as an authorized Alarm.com dealer, the company’s security systems should be compatible with many home automation devices. You will need to speak to a sales representative for more information. 

gavel

The Bottom Line

A-TECH Security is an appealing choice for customers in the Albuquerque area. The company offers four pricing modules so you can select a security system that fits your budget.

However, its website provides limited information on equipment and contract length. If you are interested in purchasing a home security system from A-TECH Security, we encourage you to discuss any contract obligations with a sales representative before making a final decision. 

We do not currently have any customer reviews for A-TECH Security. We recommend comparing its services with other top-rated home security companies.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

4.9

star star star star star

49 Reviews

Review Breakdown

5 grade

92%

4 grade

6%

3 grade

2%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

William Airy Albuquerque, NM

After we had a break-in, A-Tech's owner came out to our house the next day and installed a state-of-the-art security system. He stayed here most of the day. That's service you don's see anymore! And the system works flawlessly.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anne Dalton leonard San Antonio, TX

We don't live in the home where we have ATech security but are informed IMMEDIATELY if an alarm goes off. We also like the remote monitoring and we like that we can arm/disarm our system from afar. The service, for us has been very good. This home has had ATech since about 1999, has been passed successfully to each new home owner.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Kay King Albuquerque, NM

They have always been there for me anything I need. I was put in a tough place and Israel and Rich took care of me and made me feel safe.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rachel Wessels Albuquerque, NM

Excellent service! They always take care of us and have great recommendations for additional security. Have had no issues with our equipment or service.

1 week ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gordon BOX Albuquerque, NM

While I have had some issues over the years all of the people have been willing to do what it takes to get back on course. Fortunately nothing happened when the equipment failed.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jerry Kistler Albuquerque, NM

Any questions concerns or problem and ordering any new products were answered and taken care of right away. Anytime I I had to called the staff was very helpful and went over and above on what they had to do

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jocelyn Laredo Albuquerque, NM

Response is immediate and when we need service on our system they respond quickly and professionally.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sue Westphal Albuquerque, NM

They are friendly, informed, courteous and know their job and are creative when doing your security system.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sarah H Goke Albuquerque, NM

I love the service. I just wish we had a monthly, not quarterly, billing option, and an auto debit option. I don't like having to wait for an invoice. It's a bit old-fashioned

2 weeks ago

star star star star star

RandyT Minneapolis, MN

My first time using a security company and I could not have been more pleased. The installer (Carl) was outstanding. Carl took a complicated existing system in our new home and separated each door and motion detector window into its own zone so when an alarm goes off, it tells us exactly where the potential problem occurs. Israel helped Carl with the install and then patiently and professionally helped us install the alarm.com app and left us fully trained and confident. A-Tech Security is a first-class organization and I highly recommend!

3 weeks ago

A-Tech Security Logo

Reply from A-Tech Security

Thank you for such a nice review, we appreciate your business and will let Carl & Israel know of your kind words.

Aug. 31st, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Averill Sciumbato Albuquerque, NM

Great customer service. Any time I have had an issue they have been prompt to resolve.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ryan Strauss Albuquerque, NM

great company and fast to fix any issue and their owner is awesome and very honest

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lora Lee Ortiz Albuquerque, NM

A definite improvement over our previous security company. We have had to work out some kinks along the way but it's getting better.

1 week ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

CASSANDRA D MORRISON Albuquerque, NM

Absolutely the best in the business. I can trust them that my system is working. The office staff are always responsive if I have a question.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jason Norris Albuquerque, NM

Service has been great, updates and changes were easy and completed in a single call. I also like all the control and alerts I have/get on the App.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robert W Osborne Rio Rancho, NM

When I've had to call them, they answer right away and have the correct answer.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Edgar Stillman Albuquerque, NM

Minimal problems with the system and excellent customer care

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Aaron Moore Window World of Albuquerque Albuquerque, NM

The A-Tech Team was excellent to work with throughout the entire process!

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Andrew Martinez Albuquerque, NM

Friendly, knowledgeable staff, quality equipment, great contact response

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Philomena E. Marcus Albuquerque, NM

I have been dealing with them for 25 + years and Rich is great we can call him anytime

1 week ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lauren E Artiglia Albuquerque, NM

they have responded to any needs quickly and the owner is involved with clients

1 week ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Wayne Dotson Santa Fe, NM

Excellent customer service;great products and great follow up and a response ve owner who's invested in his company.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cloud Albuquerque, NM

Quick reactions to my concerns and triggered alarms.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kendal Billau Albuquerque, NM

Great customer service and good value. Friendly service.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William Baldwin Albuquerque, NM

Quick response and error correction; prompt maintenance.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William Kurey Albuquerque, NM

Always have responded quickly to my calls.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joe Azar Albuquerque, NM

Personalized, knowledgeable and thorough.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Natalie Roper Albuquerque, NM

They always answer my calls and if we need anything it's taken care of quickly.

1 week ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David Vick Albuquerque, NM

We have used A-Tech for more than 20 years at several locations. Outstanding service.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Frank Martin Tijeras, NM

Had no issues with them. They handled things when alarm went off for no reason.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dan Lichok Rio Rancho, NM

There is always someone available to answer my questions and assist with my questions.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Carl Eckelman Albuquerque, NM

Pretty quick to help fix cameras and fast call backs

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dr. Paul C. Sandoval Albuquerque, NM

Excellent customer service and quality products

1 week ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nick Albuquerque, NM

Easy to access and dependable assistance.

1 week ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mike Durkin Albuquerque, NM

Reliability and service. Have never had a problem with our system.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nanette Lara Albuquerque, NM

The security system is great, and I feel good knowing I'm protected.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle Albuquerque, NM

Always responsive to our questions and concerns in a timely manner

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gail Gebara Albuquerque, NM

This company is great because the product is good and the employees are great

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Daniel Kulik Albuquerque, NM

Great service, great response times and great customer service.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Roxana Reid Placitas, NM

When ever we have had a problem with our alarm, Atech always takes care of us!

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Peggy Ivarra Albuquerque, NM

They are quick to respond to issues and are responsive to questions.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Don & Barbara Ormand Tijeras, NM

The company has always been helpful. Good advice and promises kept.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carole Simon Albuquerque, NM

I like the prepayment option that is offered for the year.

2 weeks ago

A-Tech Security Logo

Reply from A-Tech Security

Thank you for your business.

Sep. 8th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Caren Waters Rio Rancho, NM

Reliable! I know I can count on A Tech to be there

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Judy Mullen Albuquerque, NM

Very professional when dealing with them

2 weeks ago

A-Tech Security Logo

Reply from A-Tech Security

Thank you Judy, we appreciate your business

Sep. 8th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Theo Puccini Albuquerque, NM

Excellent customer service and great products!

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

George Bethoney Albuquerque, NM

they respond quickly and always know what to do

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David Schertler Albuquerque, NM

They are responsive to my needs at a reasonable price.

2 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Elena Pecos, NM

They are fair. The response on telephone inquiries is slow.

2 weeks ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information