Atronic Alarms
Is This Your Business?Author: Kalicia Bateman
Atronic Alarms has been protecting homes in the Kansas City area since 1978. The company boasts some of the lowest percentages of false alarms in the area. Atronic Alarms integrates home security with home automation, giving customers flexibility in designing their systems. All systems are custom designed and quoted, so the company does not publish its pricing or packages.
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The Good
- Custom Designed Security System
- Top-Quality Monitoring
- Monitored Smoke and Carbon Monoxide Alarms
- Home Automation Available
All of Atronic Alarms' systems are custom designed and quoted. As such, customers are not required to buy a one-size-fits-all, Onlypre-packaged system. This practice is fairly common in the industry, but some companies are less dedicated to the custom creation of systems than others. Atronic Alarms customers report fewer false alarms than customers from many of its competitors. The company has been recognized for its highly effective monitored smoke and carbon monoxide alarms. The efficacy of professionally monitored fire and carbon monoxide alarms is highly regarded by many fire fighting organizations. Customers are able to add home automation to their system easily. Available options for home automation include: motion sensors, garage door controllers, smart thermostats, water sensors, video cameras, and lighting controls. All of the components of a security or home automation system from Atronic can be controlled from a mobile device with the company's free app or from any internet-connected computer.
The Bad
- Lack of Transparency
- Customer Complaint: Difficulty Contacting Customer Service
- Limited Service Area
Atronic Alarms is not very transparent with prospective customers about expected upfront costs, terms of its contract, or available equipment. This is largely based upon the company's practice of custom-creating systems for its customers. This is fairly common in the industry, but the practice means that customers are at a disadvantage when trying to compare different companies before purchasing an expensive home security and home automation system. There are mixed reports from customers about the quality of the company's customer service. It is critical to note that the reports of difficulties with Atronic Alarms' customer service do not represent the experiences that have been reported about the company's monitoring center and its employees, which are both reported as being very professional and prompt. Perhaps the most significant complaint about the company is that its service area is quite limited, only serving the areas around Kansas City, Missouri.
The Bottom Line
Atronic Alarms has been providing its customers in the Kansas City area home security products and monitoring for the last several decades. The company is not particularly transparent with its product line, prices, or terms of its contract. This is fairly common among its competitors, but remains an issue that puts the customer at a disadvantage as they work to compare specifics of systems and services offered by different companies.
Since we do not currently have any Atronic Alarm reviews, we recommend comparing its products and services to out top-rated home security companies.
