Allied Home Security Reviews

4.8

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138 User Reviews

7.5

Overall Score

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4.8

star star star star star

138 User Reviews

7.5

Overall Score

Compare

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Summary of Reviews

Star Rating

4.8

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138 Reviews

Review Breakdown

5 grade

80%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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CC Houston, TX

The security system is okay. The motion sensor batteries have been replaced in 10 months. My doorbell has not worked since February. I have tried several ways to get assistance. I am very disappointed with the door bell camera.

4 years ago

Reply from Allied Home Security

I am sorry to hear about your experience, CC. Please reach out to customer service at (281)-820-2810 and we would love to assist you in repairing your doorbell or any other of your security equipment.

May. 17th, 2021

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Verified Customer

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Roy Beaty League City, TX

I had them for the first year of my service with Brinks. They were unresponsive to calls, did not install all the equipment, cameras do not work. Overall a bad experience

4 years ago

Reply from Allied Home Security

I'm sorry to hear about your experience, Roy. Due to covid, we have received an increased volume of calls. If there is ever an issue with your equipment we are more than happy to fix it.

May. 7th, 2021

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Verified Customer

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Richard Houston, TX

The salesperson we dealt with is rude, and once they were paid they were out of the picture

4 years ago

Reply from Allied Home Security

Sorry you had to deal with his, Richard. We take our complaints seriously; If you could give us the salesperson's name we would love to investigate this further. I promise we are still here for you, please reach out if we can do anything to help.

May. 21st, 2021

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Verified Customer

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Gerald J Cifaldi Spring, TX

Bad front camera, notifications take too long.

4 years ago

Reply from Allied Home Security

Sorry you are having problems with your front camera, Gerald. We would love to look into this matter and fix any connection issues it sounds like your having. Call us at (281) 820-2810.

May. 21st, 2021

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Verified Customer

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Riddle San Antonio, TX

The app sometimes takes a while for it set

4 years ago

Reply from Allied Home Security

We are constantly innovating our technology, and this issue will be worked out soon. Thanks for the feedback, Riddle.

May. 18th, 2021

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Verified Customer

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Jesse Sanchez Conroe, TX

System works well . The apps are less than desirable

4 years ago

Reply from Allied Home Security

Glad your security system is working well, Jesse. We are constantly working with our developers to improve our software and apps. Our next update should fix many issues you are having.

May. 7th, 2021

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Verified Customer

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Nannette Houston, TX

Equipment and app always has issues video stops often

4 years ago

Reply from Allied Home Security

Sorry to hear you are having issues with your equipment and app, Nannette. Please reach out (281)-820-2810 and we will be more than happy to fix any issues you may be having.

May. 17th, 2021

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Verified Customer

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Tiffany Houston, TX

Disappointing. Equipment broke in less than 6 months.

4 years ago

Reply from Allied Home Security

We are sorry to hear about this issue with your equipment, Tiffany. Please contact us (832-626-0178) so that we can assist you in repairing your security equipment.

May. 4th, 2021