Allied Home Security Reviews

4.8

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138 User Reviews

7.5

Overall Score

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4.8

star star star star star

138 User Reviews

7.5

Overall Score

Compare

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Summary of Reviews

Star Rating

4.8

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138 Reviews

Review Breakdown

5 grade

80%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Cynthia Gonzalez Pasadena, TX

Worst Company Ever. Sales guy showed up and sold the product when we had just purchased our home. Previous owner already had system installed so he said everything was working fine did a walk through and activated our service. Come to find out 6 months later. All our sensors were out. And if there had been an emergency our system would not have worked. They work for brinks, brinks sent me one of their techs and since they didn’t install I was going to have to pay. I fought and they made it right. If you can get in directly through the main company, do so. Brinks tech had to rewire and reset the whole house.

4 years ago

Reply from Allied Home Security

Sorry to hear about your experience, Cynthia. We do not work for Brinks but use them for our alarm monitoring. Please call us at (281) 820-2810, we'll send out one of our own technicians, and run a checkup on your system free of cost.

May. 21st, 2021

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Verified Customer

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Tiffany Houston, TX

Poor equipment. Had the equipment for less than 6 months and have to pay money to make it operational. Horrible!!

4 years ago

Reply from Allied Home Security

Sorry to hear about your experience, Tiffany. Please reach out to customer service (281) 820-2810 and we will make this right.

May. 18th, 2021

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Verified Customer

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Cristan wallace Conroe, TX

Not very well always lose our door bell camera when WiFi resets or lose power and is a pain too get back up and going

4 years ago

Reply from Allied Home Security

Sorry to hear about your issue, Cristan. Please reach out to (281)-820-2810 if you ever need assistance in setting up your equipment.

May. 17th, 2021

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Verified Customer

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Michael Lee Dayton, TX

Can't connect with my phone. Video is fine. Just can't view my cameras when I am away

4 years ago

Reply from Allied Home Security

Sorry to hear about your connection issues, Michael. Please reach out to (281) 820-2810 and we will get this issue fixed for you ASAP.

May. 18th, 2021

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Verified Customer

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Andrew Baytown, TX

Camras dont work anymore and have tryed to call but never get an answer

4 years ago

Reply from Allied Home Security

Sorry to hear about your camera issue, Andrew. Please call (281) 820-2810 so we can get this issue fixed ASAP.

May. 18th, 2021

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Jesse Conroe, TX

User interface and tech help is terrible.

4 years ago

Reply from Allied Home Security

Sorry about your experience, Jesse. Our interface is constantly being updated and would love to know the name of any techs you spoke to. Please call us at (281) 820-2810.

May. 26th, 2021