Allied Home Security Reviews

4.8

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138 User Reviews

7.5

Overall Score

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4.8

star star star star star

138 User Reviews

7.5

Overall Score

Compare

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Summary of Reviews

Star Rating

4.8

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138 Reviews

Review Breakdown

5 grade

80%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Jim Nissen

Company is run by shysters, There Reps says your contract is month to month but you better read the contract thoroughly because what I signed turned out to be a 3 year locked in contract, Now its a year later i am in a in a brand new home that has a built in alarm that is monitored and paid for by HOA fee, Now i am stuck with the original contract and they want all the money for remaining on the 3 year. NO exceptions, Tried to bargain BUT no dice they want it all. DO NOT DO BUSINESS WITH THEM ,

3 months ago

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Verified Customer

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Yesenia DLC Houston, TX

I am not able to get a hold of my representative. I’ve been wanting to download the app on my phone and I don’t know which one it is because no one will answer me.

4 years ago

Reply from Allied Home Security

We are sorry you are having trouble accessing the smart app, Yesenia. Please reach out to customer service at (281)-820-2810 so that we can get this issue fixed as soon as possible.

May. 13th, 2021

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Verified Customer

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Alysia Houston, TX

Horrible customer service, can never get a returned phone call. The people you really need to speak to are always out of the office.

4 years ago

Reply from Allied Home Security

Sorry you've been having trouble getting through, Alysia. We would be more than happy to have a manager directly reach out. If you can message us your last name, we'll have a manager directly reach out to you.

May. 21st, 2021

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Verified Customer

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John Mark Cypress, TX

Our screen not working and we call Brinks many time and still our issue is unsolved . We will be cancelling and moving to Vivet.

4 years ago

Reply from Allied Home Security

Sorry to hear you are having issues with your screen. Please call Allied Home Security (832-626-0178) so that we can get to the bottom of this issue with you, John.

May. 4th, 2021

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Verified Customer

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Aneesah Thibedeaux Crosby, TX

Cameras do not work or record when needed. The cameras and doorbell camera never recordsnas scheduled.

4 years ago

Reply from Allied Home Security

Sorry to hear about your camera issues, Aneesah. Please call (281) 820-2810 and we will get this issue fixed for you ASAP.

May. 18th, 2021

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Verified Customer

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Angela Richmond, TX

Bad service, bad connection, bad signal.

4 years ago

Reply from Allied Home Security

Sorry to hear you are having issues with your security system, Angela. Please call us at (281) 820-2810. We would love to show you how great our customer service is and run a checkup on your system to see what the issue is here.

May. 21st, 2021

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Verified Customer

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Customer Houston, TX

Terrible. Overpriced. Poor customer service.

4 years ago

Reply from Allied Home Security

I am sorry you feel this way. We offer the most competitive rates in Texas. We follow a strict code of ethics to ensure our employees act with honesty and integrity in all facets of their operations and duties.

May. 7th, 2021