All-Guard
Is This Your Business?Author: Kalicia Bateman
All-Guard was started in 1952 by the Cooke family. Denis Cooke is the current president, and the company is based in Northern California. Customers can come to All-Guard for both residential and commercial security systems. All-Guard offers professional installation, and prices are not provided on the company's website. Customers can enjoy that all monitoring systems are backed by a 24/7 UL listed monitoring center. Additionally, select monitoring systems have smart home features.
Top Ranked Companies
The Good
- 24/7 Monitoring and Service
- CSAA Certified
- Educational Resources
- One-Year Warranty
- Panic Button
The Bad
- Limited Service Location Information
- Cancellation Policy
- No Moving Information
- No Pricing Information
All-Guard is limited in its service locations. The company's primary service areas include Alameda County, Contra Costa County, Lake County, Marin County, Mendocino County, Merced County, Napa County, Sacramento County, San Francisco County, Santa Clara County, San Joaquin County, San Mateo County, Solano County, Sonoma County, Stanislaus county and Yolo County. Though the website mentions that All-Guard works with clients outside of its primary locations, it does not say where. Clients need to call in to find out if All-Guard services their area (if it is not on the list). Specifically for residential monitoring solutions, All-Guard provides resolutions in Hayward, Oakland, Berkeley, San Jose, Sunnyvale, South San Francisco, Walnut Creek, Pleasanton and Palo Alto. To cancel the security system contract, people must fill out an online request. Even by doing this, it does not guarantee the contract is cancelled. Owners are responsible for paying any outstanding monitoring contract amount, and any disconnect charges accrued. All-Guard's website lacks in proving the moving policy, and if moving costs a fee. It does not explain what technology and equipment are included with each security system, or how long the contract is. Additionally, the company's website does not include any information on system pricing, or equipment add-on costs.
The Bottom Line
All-Guard services homes in Northern California, and offers products like burglar alarms, medical alarms, fire alarms, carbon monoxide alarms, video solutions, and more. The company has its own UL listed monitoring center, and operators are CSAA Five Star certified. Additionally, All-Guard is available 24 hours a day, seven days a week, and 365 days a year. However, the cons outweigh the pros. All-Guard lacks in providing lot of important information on its website. It does not provide any pricing information on systems or equipment. Additionally, it does not include information on contract lengths, or what kind of equipment each system comes with. We recommend looking into more transparent companies for home security needs.
