Advent Security Corporation
Is This Your Business?Author: Kalicia Bateman
Advent Security is a regionally-recognized home security and automation company in eastern Pennsylvania. The company's service area includes parts of Pennsylvania, Delaware, and New Jersey. Advent offers starter packages, optional video coverage, and home automation features. All systems are professionally installed, monitored, and include access from an internet-connected computer or mobile app.
Top Ranked Companies
The Good
- Experience
- Starter Packages Available
- Home Automation Available
- Packages and Equipment Available for the Deaf and Hard of Hearing
Advent Security has been offering its security systems and monitoring for nearly 40 years in eastern Pennsylvania, parts of New Jersey, and Delaware. The company has grown into a local leader in a competitive industry by continually examining its products to make sure that they are the most technologically advanced available and providing high quality customer support. Those purchasing a home security system from Advent Security are able to purchase a starter kit, which is priced starting at $500. The company offers its customers the option to purchase home automation services to augment their security systems. While there is a relatively small percentage of the general population that is hearing impaired, Advent Security has worked to include monitoring and equipment that is accessible to the deaf and hard of hearing communities, both groups that are at a disadvantage with traditional systems that feature audible smoke alarms.
The Bad
- Limited Geographic Coverage
- Lack of Specific Information about Contracts
- No Money-Back Guarantee
Advent Security only offers coverage in parts of Pennsylvania, Delaware, and New Jersey. As such, most people in the United States are not in its immediate service area. Like many of its competitors, the company does not disclose much about its equipment, pricing, or contracts with prospective customers. This lack of transparency is usually attributed to the fact that the company creates customer quotes for customers, which must be completed during an in-home visit. Comparison shopping for these companies is increasingly difficult, especially when customers must have in-home visits from each of the companies that they are considering. While Advent Security covers its installation and equipment for parts and labor for one year, with the option of an extended coverage, the company does not offer its customers a money back guarantee. The addition of such would increase customer confidence.
The Bottom Line
Advent Security is more transparent than many of its competitors as far as pricing goes, but that is not to imply that the company is fully transparent either. To receive pricing information, customers must receive an in-home consultation. The company offers both wired and wireless systems from which customers can select, giving renters an option for coverage. Advent Security includes the integration of home automation but does not fully disclose compatible products or pricing information. Like many in the industry, added transparency would be a welcome benefit to customers.
