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USAA

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7.4

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Joe O Hoffman Estates, IL

Have been pretty good, and affordable. Everyone raves about how good they are. I had a few bumps with a home claim but they worked it out and made it right. Customer service people are friendly and informative.

1 year ago

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Russell Vastine Aurora, CO

Very helpful getting quotes and rates to bundle. My wife has had USAA for other insurance. Very competitive price compared to other bigger insurance companies.

1 year ago

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MFlower Glen Allen, VA

They had the best rate when I was shopping around. No complaints. I haven’t had an issues or had a claim to compare but the rate is better than any other I found.

1 year ago

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Jlbflatx New Braunfels, TX

Here in Texas we have USAA which is a fantastic company. They are always there if you need them . All personnel are super friendly and helpful. Can’t go wrong with USAA.

1 year ago

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Michelle Kathleen, GA

USAA has excellent rates and customer service. They are easy to work with and take care of their people. I would recommend them to everyone who is eligible.

1 year ago

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jamee emens Scottsdale, AZ

I have been a USAA member for 30+ years. USAA is a reputable company that will fight for you. The representatives are knowledgeable and easy to get in touch with.

1 year ago

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Michael Bacon Vancouver, WA

A company that cares about it's customers (and our Military, both past and present!)! Such a refreshing company in todays world of profits only companies.

1 year ago

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Melissa Mercado San Antonio, TX

This is truly the best company. I always have excellent service. It is a one stop shop with homeowners insurance, car insurance, term and life policies, and car loans.

1 year ago

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Mario Martin Houston, TX

I currently use this service provider and I've had some good experiences. The product services are both reliable and reasonable. And as a member of the veteran community I couldn't ask for more from my insurance provider!

2 years ago Edited February 9, 2022

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Christopher Milke Olney, MD

USAA used Marshall and Swift to value my insurance amount on our home. Price came in excessively high since we live in an area with high land values. Unfortunately had to get insurance elsewhere since pricing wasn't in line with competition of more local insurers.

2 years ago

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Amy Gardiner Germantown, MD

USAA has been there for us for several mishaps in our house. They are quick. Efficient and are always there when we need them. You can't beat their rates!

3 years ago

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Peter Harmatuk Columbia, MD

USAA is the absolute best insurance company, they have the best rates/prices and great customer service. I’ve been a member for life and will never leave them.

3 years ago

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Mason Allen Provo, UT

I have a great bundle for home insurance and it helps me feel comfortable that we would be covered in case of emergencies. It is not the cheapest insurance out there but great coverage and support.

3 years ago

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Cassandra Larsen Mesa, AZ

Love Usaa pricing and their options for coverage on all of our items in our home. Billing is a breeze and we have always had a good experience when calling customer service.

5 years ago

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Sheila Harrison, TN

Very reliable, fast and fair estimates! Very fast payouts!

3 months ago

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Michael Caslander Sunnyvale, CA

Have been with this company for years. They have always paid claims that I have submitted quickly and without question.

6 months ago

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Mandy Fresno, CA

USAA is overall a great company. They value their customers and the service they provide.

7 months ago

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Maya My McDonough, GA

They keep advertising to me but I don't qualify for most of the perks. I considered switching but it was far too expensive.

8 months ago

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Makayla Holland Gaithersburg, MD

USSA has great competitive premiums for insurance and auto loans. Their customer service dept is easy to work with .

2 years ago

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Nicholas Genes Los Angeles, CA

I’ve looked through several option for home insurance, USAA had the best rates. Very easy to work with.

4 years ago

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Pamela Linderman Woodland Hills, CA

Have been with them for over 40 years. Great customer service, easy to talk to you, and answers your questions.

8 months ago

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Peter Land O' Lakes, FL

Very professional and polite Customer Service/sales reps. Very good pricing for Veterans and family of Veterans.

9 months ago

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Bart Kent Everett, WA

Have used USAA for 56 years for all insurance and the Company has been excellent. Great customer service and very easy to work with.

1 year ago

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Enoch Hein Fort Smith, AR

I’ve used USAA for banking and insurance. They do a great job of getting you the service you need in their claims dept.

1 year ago

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a j Roswell, GA

Using any USAA service is always my first option. They give very competitive rates and their customer service is first class!

1 year ago

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Patti Crawford Appleton, WI

I have had USAA for around 29 years now. I have been through a fire, hail, and flood and could not be any happier than I am with USAA.

1 year ago

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Daniel Fowler

USAA was the Insurance of choice. Being Military, this was the best insurance out there. However, as time went by, the rates went up and up. I had no claims but every 6 months it went up. USAA by all means is the best when it comes to customer service and support, but I just couldn't afford them after many years of being with them.

1 year ago

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Glenda Galloso Mission, TX

We have had USAA for many years and have all our insurances with them. They are very reliable and have great customer services.

1 year ago

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Heather Novus Palm Bay, FL

Someone hacked into our bank account and emptied it. We reported the issue and they returned our money only to have it happen again the same day. We reported the issue to the police and USAA would not do anything to help the police catch the criminal. All they needed to do was tell the police the account number that the money was moved to and they refused. Horrible.

2 years ago

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Christina Uebelein Honolulu, HI

Extremely competent customer service; responsive agents; polite, well-spoken people to answer telephone calls; beyond the call service overall

2 years ago

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Vicki H. Poolesville, MD

We currently use USAA for our home insurance and for every home we have every owned over the 52 years we have been married!

3 years ago

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Judy Las Vegas, NV

Great customer service. Good value for your money.

4 months ago

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Rebecca State College, PA

Best insurer I've ever had. Easy to work with, excellent coverage.

7 months ago

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Nicole Coleman Oakland, MD

Been a USAA member for over 20 years. Best service, best rates.

7 months ago

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Kimberly O'Callaghan Durham, NC

Best rates around, completely trustworthy, great customer service.

8 months ago

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Bailey Paige Stanfield Austin, TX

I had USAA for my home insurance for a little under a year. In comparison, the product is substantially more expensive than other companies for what they provide.

1 year ago

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Diane Bona Venice, FL

This company does not like Florida homes. They will pay there claims less deductable and depending on how old the things damaged are. Do not use their adjusters. Call your own. You will be lucky if you get half of what you need to replace things. Insurance rates go up yearly.

1 year ago

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Janine Jannicelli Boca Raton, FL

Great company Friendly agents Patient and informative. Made me feel valued. Always thanked me for my service !

1 year ago Edited January 11, 2023

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Frances Windscheffel Kansas City, KS

USAA is a good and fair company. However, it's very hard to get to the person you need to talk to. I hate the automated voice that you deal with before you get an actual person.

1 year ago

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Tiffany I Gaithersburg, MD

USAA has some of the lowest rates I’ve seen. The application process is so easy and customer service is so helpful.

2 years ago

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Msdaisy70 Clarksburg, MD

I’ve been a USAA member for well over 20 years and I’m very happy with their rates Abbas service.

2 years ago

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Janis Chicago, IL

Good response time to problems which may occur

6 months ago

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Yadira Rivera Apopka, FL

Best prices ever and for better coverage

7 months ago

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Laconia Byron Pleasant Grove, AL

They are great. They are very courteous.

7 months ago

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bulletts camaro Dallas, TX

Excellent service!!! Extremely professional and very well ran. Great rates on insurance.

1 year ago

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ERVIN CLARK Maumelle, AR

36yr member. Absolutely the best. Have shopped it around often, but unmatched in full suite svc.

1 year ago

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Cheryl Johnson Fayetteville, NC

They have really good customer service. They have really bent over backwards to help.

1 year ago

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Myreviewname Friendswood, TX

We use USAA for all the things! I feel valued every time we call and work with them.

1 year ago

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Christopher Fresno, CA

Excellent value for the money. Hassle free claims and excellent customer service.

1 year ago

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Cheyanne Osoria Oklahoma City, OK

Amazing customer service in every way. My only con is that I wish there were more branches.

2 years ago