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USAA

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6.0

Overall Score

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Frances Harmatuk Baltimore, MD

USAA is my go to insurance company. Super friendly and convenient to use and file a claim.

3 years ago

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Sheila Harrison, TN

Very reliable, fast and fair estimates! Very fast payouts!

9 months ago

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Judy Las Vegas, NV

Great customer service. Good value for your money.

11 months ago

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Rebecca State College, PA

Best insurer I've ever had. Easy to work with, excellent coverage.

1 year ago

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Nicole Coleman Oakland, MD

Been a USAA member for over 20 years. Best service, best rates.

1 year ago

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Kimberly O'Callaghan Durham, NC

Best rates around, completely trustworthy, great customer service.

1 year ago

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Bryce Coonce

Great value for the cost and customer service is off the chart great!

1 year ago

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Cheryl Stone Phoenix, AZ

Great company. Best value for my money. Amazing customer service.

1 year ago

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Gabe Dominiczak

Have been a member for nearly two decades. Great customer service

1 year ago

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Abby Smith Dothan, AL

The price is outrageous even if you have good credit and a good history. And the customer service isn’t very helpful and can sometimes be rude.

1 year ago

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Barbara Channell La Mesa, CA

I have them for both car & house. Covered my house from a wind storm. Easy!

2 years ago

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Betty Piquion Smithtown, NY

Great bank for veterans that help saving money on your bundle car insurance.

2 years ago

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Ronalee Hardy Independence, MO

Amazing customer service and it is a pleasure to do business with them.

2 years ago

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Osethr Portland, OR

Great service. Very professional. Very organized and loyal.

2 years ago

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Moses F. Phoenix, AZ

Great customer service and selection of Insurance products for military.

2 years ago

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Jen M Raleigh, NC

Customer service was hard to reach. I always got an excuse as to where my check was. They blamed a storm and then Fed Ex delay. It took me 7 weeks to get paid.

2 years ago

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Janis Chicago, IL

Good response time to problems which may occur

1 year ago

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Yadira Rivera Apopka, FL

Best prices ever and for better coverage

1 year ago

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Laconia Byron Pleasant Grove, AL

They are great. They are very courteous.

1 year ago

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Nini New York, NY

USAA provides insurance coverage that’s affordable.

1 year ago Edited June 20, 2023

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J Allen Pensacola, FL

Great service. Good product, and rates. Easy to contact.

1 year ago

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John Grega Brooklyn, NY

Awesome customer service great overall company

2 years ago

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Robert Magyar Meriden, CT

Excellent company with great customer service.

2 years ago

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Jazz Rock Fusion & Synthesizer Music Wake Forest, NC

Trustworthy company that has been around for decades. Strongly recommended.

2 years ago

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Brad Kendzora Oakland, CA

No issues with the insurance, but haven't needed to file a claim.

2 years ago

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Debbie Sommer South San Francisco, CA

Excellent réponse and customer service - above and beyond!

2 years ago

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Dianne Quincy, FL

Good insurance company price higher than what I have now

1 year ago

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Lea Ban’a Columbia, MS

Great customer service but it was hard to file an insurance claim.

1 year ago

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Ann Stinson

The service was okay, could have been better. Product was not satisfactory.

1 year ago Edited March 1, 2023

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Sue k Pensacola, FL

One hurricane in fl 2004 and home insurance on 2 homes was dropped

1 year ago

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Liam Knuj Stamford, CT

Good rates, but they cheat you on claims.

2 years ago