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6.4

Overall Score

LAST UPDATED: March 14th, 2024

Well-known for its commercials, Progressive is a helpful tool for finding home insurance quotes. It also offers common discounts for the industry that can help lower your insurance cost, despite not mentioning a claims-free discount.

Beyond discounts, policyholders can benefit from Progressive's contractor network, which can make it easier to find someone to repair damage to your home.

While Progressive has many positive characteristics, there is limited customer insight and whether its high financial strength ratings apply to home insurance policies is unclear.

Read Progressive Homeowners Insurance Reviews

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The Good

  • Online Quote Comparison
  • Helpful Savings Opportunities
  • Educational Information

Online Quote Comparison

Progressive makes it easy to compare policies from multiple insurers through its HomeQuote Explorer® tool. Once you submit the necessary information, you'll be able to view homeowners policy options and compare coverage offered alongside insurance premium rates.

This tool makes it easier to find a coverage option that meets your needs and fits your budget.

Helpful Savings Opportunities

Progressive offers many ways to save with discounts and helpful features. Progressive offers discounts on the premium for getting a quote in advance, home safety features, buying a new home, paying the 12-month policy at once, going paperless, and new construction on your home.

These discount offerings are common for a homeowners insurance company. However, other insurers offer discounts for being claims-free for a certain amount of time, and Progressive's list doesn't mention a similar discount.

In addition to the above discounts, Progressive also offers a discount for bundling home and car insurance.  

Another advantage of bundling is that if you file a claim that applies to both policies, you only have to pay one deductible. This feature helps you save money on out-of-pocket costs when you use your policy.

Progressive also recommends contractors in the event of a claim. In some cases, using these recommended contractors can help you get better prices for repairs.

Educational Information

Progressive offers helpful information on its site about home insurance including different types of coverage and which perils are covered. You can also get information on the details necessary for viewing quotes on insurance rates.

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The Bad

  • Insufficient Customer Insight
  • Unclear Financial Strength
  • Limited Discounts

Insufficient Customer Insight

Progressive home insurance reviews are few on BestCompany.com, so conclusions about the customer experience are limited. However, it's promising that reviews are largely positive.

Unclear Financial Strength

High financial strength ratings show that an insurance provider is financially stable and likely to be able to meet its claims obligations. Progressive mentions its high financial strength ratings for auto insurance, but it's uncertain whether these high ratings would apply to its home insurance policies.

Even if you buy home insurance from another carrier, you'll want to double check the financial strength ratings before making a purchase.

Limited Discounts

Progressive offers many savings opportunities on home insurance coverage. However, many home insurance companies offer claims-free discounts for policyholders. Progressive's website doesn't mention this discount. If you're interested in receiving this kind of discount, you may need to consider another home insurance company.

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The Bottom Line

A Progressive home insurance policy is worth investigating further, particularly if you have a Progressive auto insurance policy. The bundling discount and the ability to only pay one deductible if you make a claim that applies to both policies are advantageous.

If you're looking for the best deal, you can benefit from Progressive's HomeQuote Explorer tool that makes it easy to compare insurance coverage and pricing.

Before you purchase a homeowners insurance policy through Progressive or another insurer, check the financial strength ratings to ensure you're choosing a reliable company.

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Star Rating

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3.9

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108 Reviews

Review Breakdown

5 grade

58%

4 grade

19%

3 grade

12%

2 grade

4%

1 grade

6%

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shelia stromatt Thaxton, MS

Been with these people for 24 years now and they are very considered all my opinions and give me a good price for my money. You should go with them because I know they will treat you with respect and dignity. You want be disappointed. I can say that because of all the years I've been with them .

3 months ago

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Sue BC Wilmington, NC

Left a big insurance company to sign up with Progressive & it was the best decision ever. My only regret is that my husband & I didn't make the switch sooner. Each and every time I've ever called them for assistance the reps have always been helpful & pleasant. I've never filed a claim, but I can only imagine they'll be just as helpful. I am happy to say I'm a Progressive customer because I feel like they really value their customers & their rates are reasonable.

5 months ago

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Kelsey Conner Wilmington, NC

Progressive used to be the most competitively priced for my area, but it has since lost a lot of that appeal. I'm not sure if it's just in my area or if other customers experience this as well, but I'm still a customer and do still appreciate their customer service. I will continue to use them just for the sake of convenience, unless another company has a drastically better rate.

5 months ago

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Margaret Pahrump, NV

Friendly people. But their rates go UP and UP and UP. I bought optional "glass" coverage and my windshield was cracked by a rock. Progressive found someone nearby to fix it, but my INSURANCE rates went up because of a "claim", not just my optional glass coverage cost.

3 months ago

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Jeri Bryant

I have been working with them for 10yrs off and on. what keeps me coming back to progressive is the value they provide to customers. They offer competitive prices for the quality of their products and back it up with excellent customer support.

6 months ago Edited September 15, 2023

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Joy Garcia Buffalo, NY

I was with progressive for six straight years. I enjoyed the customer service very much with them.

1 month ago

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Structure Advertising Agency Allentown, PA

We have them and while they do their job and have us covered, its a bit expensive and in my opinion overpriced compared to other options.

1 month ago

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China Mike Clinton, ME

I love this company. They've saved me a lot of money. I have had geico before them and they started me off the great price and then slowly but slowly raised it even though my driving record got better and better and better and they charge me more and more and more so I switched the progressive and I saved a lot of money and hopefully I'll save more. Thank you. Keep up the good hard work. Thanks for being there when I needed you to help lower my finances and made it more affordable for me to drive knowing that I'm fully protected and that you will always have my back. Thank you progressive and your little gecko too!

1 year ago

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virginia l salas Lincoln Park, MI

The very BEST in all your insurance needs. I have been a customer of home and car insurance, always a pleasure dealing with them. Very friendly and not in a hurry...

4 months ago

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Reb R

I Used Progressive for renters insurance several years ago after a good experience with auto. Luckily we never had to make any claims, but the price was very reasonable and customer service was always very kind.

6 months ago Edited September 21, 2023

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Robert Horn II Pahrump, NV

Progressive was great after we had storm damage to our roof. They had an inspector out immediately. They made payment directly to the roofing contractor. The customer care was superb.

6 months ago

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Missions Dallas, TX

I appreciated their customer service. They were very detailed and convinced me to bundle my policies. Explained discounts and answered all questions that were asked. After comparing other companies, Progressive came out on top. Thank you.

6 months ago

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Russ Hamstring Lake Havasu City, AZ

Progressive has been our insurance company for cars and home for some years now and we've never had an issue with them. Their prices are great and customer service is most excellent.

6 months ago

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Mandy Pesce West Long Branch, NJ

We love that we were able to bundle our auto policy and home insurance when we bought our house! It was a seamless addition to our needed coverage and the Progressive representatives walked us through the process effortlessly.

2 years ago Edited August 3, 2022

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hemant mahidhara Metuchen, NJ

We have used Progressive for our home insurance for the past 10 years. We did the auto + home bundle to get a better price. Progressive has been great so far. They helped us get the repairs done quickly after hurricane Sandy caused some damage to our house. They were very prompt with the claim and sent the check immediately. They also recommended contractors to do the repairs. Worked out pretty well.

2 years ago

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Erinmarie Xian Brandon, FL

When I had an apartment I used progressive for rental home insurance. It helped cover all my music gear and stuff that the apartment complex would not have been liable for had there been a problem. It was an invaluable tool and relatively inexpensive for the peace of mind. A representative was able to help me determine the level of coverage I needed based on what I was trying to protect and it was a pretty easy process. I would go with progressive again

1 year ago

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Jonathan Heng Las Vegas, NV

Their pricing for homeowners insurance is a little high. I haven’t had to make a claim with them so far but from bundling the car insurance with their home insurance, my car insurance ended up dropping to about half of what I was paying with farmers insurance. The home insurance was higher but the car insurance got dropped far enough with the same coverage that I ended up saving money either way

1 year ago

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Edgar Hornsby Eupora, MS

I was a progressive homeowner policy holder without incident, and no claims,for 7 years.paid my premiums annually on time.However I was dropped from coverage without explanation.This is no way to treat any customer

2 months ago

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Lisa Imes DeMotte, IN

Progressive is wonderful. They are extremely helpful and offer the lowest price.

2 months ago

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Cattone5 Fort Wayne, IN

All was good until the last month of my plan. They charged bi weekly where it was monthly. Threw us off and they put it in collections on my credit. Did another quote, last payment was 153 but to get a new plan I have to pay almost 500.

3 months ago

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Thibault Parise Murrieta, CA

After dealing with other insurance and having a claim with Progressive, I can not say it enough, great service, customer service actually cares and here to help. I like it

8 months ago

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Nishant Icecreamwala New Palestine, IN

I get a better rate then my previous company. Their customer service is very knowledable and gave me right answers. I think I may decide to switch to this company but waiting for few more qoutes.

10 months ago Edited May 4, 2023

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Johnny Sigmon Cumberland, MD

I very much like progressive from the customer service to just talking to me every time I call they make me feel like I'm family and not just another phone call but thanks progressive you guys are awesome and you're my number one insurance company thank you progressive. John sigmon

11 months ago

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Rica James Westland, MI

Good, trusty worthy company that I would recommend.

1 month ago

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A 1 Mesquite, TX

I'm a returning customer with Progressive. I had them in the past and fortunately, I did not have to file any claims so no need to report anything bad when it comes to them. They are fairly priced and recently, I got a new policy with them through Goosehead Insurance.

1 year ago

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gar greiner Colorado Springs, CO

My insurance company here in Colorado kept raising my rate for no reason.so I switched to progressive and got a affordable rate.we have no tickets and no accidents and also did the snapshot and have a great affordable rate.i wish I changed to progressive sooner. It's great. Thank,G.B.Greiner

1 year ago

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Bernadette Baker Cassville, NJ

I have been a Progressives policy holder for more than 10 years. I added home policy 2 years ago. I am very impressed. They offer a multi policy discount, discounts for each year you're with the company and they allow you to build your policies. I trust Progressive and will continue to be a loyal customer.

1 year ago

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Bridget Walker Gulfport, MS

Progressive Home Insurance is very cheap and totally reliable if it comes to having to pay out a claim. I had the when Hurricane Katrina came and it paid to replace everything we had lost. I don't know what I would have done with out them. Two thumbs up!!!

1 year ago

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Michael Ard Albany, KY

Progressive is my insurance company at the present. I have enjoyed the service and the discounts and found Progressive to be the best value in auto insurance for myself at the present time. However, their rates are increasing despite the fact that I have made no claims.

1 year ago

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Dwayne Holland

The reason I decided to write my review on progressive is because these folks that work there treated me very respectful and really cared about my home being insured to the limit. My agent called me after a tornado and through close to us making sure we was alright. I would recommend them. Thanks

1 year ago Edited September 7, 2022

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scotty Inver Grove Heights, MN

Their website portal is very easy to maneuver and create a claim. It's pretty easy to submit a claim very easy to check on your claims and it's very easy to get a hold of someone customer service . I'm actually in the process now of going through a claim for theft at the house and processes very smooth and hopefully I should have everything resolved shortly Thanks to progressive

1 year ago

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Abi Dallas, TX

I had progressive in the past, for my auto and renters insurance. It was a great experience with them, however the prices increased so I had to switch to another insurance company.. I will definitely go back if the rates are competitive at my renewal.

1 year ago Edited August 3, 2022

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Fernando Chicago, IL

When I was shopping around for home ins, the representative answered all of my questions. She didn’t act irritated, if she didn’t know the answer she found it for me. They were able to cover my home and put my mind at ease.

1 year ago

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soulinger Houston, TX

Progressive has always been there for me when needed. I appreciate their help and will be insured with them in the future. Thank you

6 months ago

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Elizabeth Stanford Kyle, TX

Progressive has been great, the prices for Renters home insurance and wexalso have our car coverage thru Progressive and we love them!!!

7 months ago

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Bionic Raptor San Luis Obispo, CA

Website is a disaster, can’t ever find me as a customer when I try and log in. Will let me pay the bill without logging in but not after I log in. Always polite on the phone but can’t fix anything when it comes to billing problems.

1 year ago

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Peter Coniceak Chicago, IL

Great service, quick to follow up and low prices

1 month ago

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Ricardo Ortiz Baltimore, MD

As seen on TV, this the the best company to insure your car and home. The best price and they compare prices for you from other companies. We are super happy to have Progressive on our side.

1 year ago Edited March 27, 2023

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Rafael Matthew Jamaica Plain, MA

If you're looking for an insurance provider that will provide you with quality coverage at an affordable rate, look no further than Progressive. I've been a customer of theirs for years now, and they have always gone above and beyond to make sure my needs were met. Their customer service is second to none and the claim process is quick and easy.

1 year ago

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Christina Holmes Kalamazoo, MI

Progressive was cost efficient and customer service did their best to maintain a lasting relationship. They often touched base with me when I considered switching but never pushy. Filing claims was seamless.

1 year ago

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Margaret James LA

Very valuable insurance to have and the cost will meet the needs of what you can expect to pay. The options they offer can create a long history of patronage. You can rest assure the value is hard to beat anywhere else you go.

1 year ago

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Kerissa Erickson Kendallville, IN

We have used progressive for years even before we had home owners insurance. Progressive made it super easy to wrap our homeowners insurance into our current plan we couldn't be happier with them!!!

1 year ago

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Gabe Dominiczak

I use progressive for multiple vehicles as well as homeowners ins. Best values out there. Their customer service and filing a claim is also seamless, as it can be stressful after an unfortunate event.

1 year ago

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Mary Lou Scott Spring, TX

I new to this company. I had to canceled another company because the price began unaffordable. They are less and I call customer service and had no problem talking to a representative.

1 year ago

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Jake Kantor San Antonio, TX

Progressive seems pretty good so far. I hadn't had to make a claim, so who they heck knows for sure. But their rates are reasonable and their customer service reps are nice and competent. So far I'd recommend them.

1 year ago

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Ryan Vett Mesa, AZ

I have my car insurance through progressive so I though it would be great to bundle my renters insurance with them, however it ended up being quite a bit more expensive than other options. The coverage offered was great but too pricey for me.

1 year ago

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Samarra Miller St. Petersburg, FL

I've had progressive for a couple of years and they have been good . When it's time for me to renew their always sending me a head notice letting me know it's about that time. Good service

1 year ago

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Thomas Brackeen Jr Waldorf, MD

Progressive has been easy to mangy as it pertains to my home insurance. It also helps that I can bundle it with my car insurance policies. I am pleased so far with the policy.

1 year ago

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K North Liberty, IA

Never had an issue with them, I have always had great customer service but I have not had to put a claim in.

6 months ago

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Maya My McDonough, GA

Tried to do a quote and it was not as money saving as they advertise. I have a lot to bundle but the only way to save money was by an invasion of privacy, so every time I try to give them a chance, I go elsewhere instead.

8 months ago