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5.5

Overall Score

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Sean Zernickow Monument, CO

Great rates on insurance. We had them for auto and renters insurance. Appreciate the flexibility they have. Appreciate the relationship with them just moved from renting a home to owning, and their cost on homeowners insurance did not align with our objectives!

2 years ago Edited October 14, 2022

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Henry Lebensbaum Andover, MA

i have all my insurance with this company. Customer service is very good. The prices are less than some others, like Omaha's. Keeping in contact with me is not as good as i would like that caused my umbrella to lapse. i am generally satified,

2 years ago

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DealStar South Jordan, UT

My experience with Progressive was not good. First, as a paying customer, they continuously tried to upsell and had terrible customer service to the point where I canceled my policy and went elsewhere. Second, when a young Progressive insured motorist pulled out into traffic and "T-boned" me, their agent was HORRIBLE. He not only dropped the ball by going on vacation and not having anyone fill in while he was gone, when he did finally make contact, he was BEYOND RUDE. You'll see a LOT of advertising for Progressive, using big name actors like Jon Hamm, but you'll never see me again on their list of satisfied customers.

2 years ago

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M W

Lower cost home insurance than most. Dont like the bait and switch on monthly car insurance.

4 months ago

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Delaney Rose Fisher Tucson, AZ

Progressive's customer service reps are always looking out for us and helping us get the best deal!

8 months ago

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Kayla Ghafari

Progressive does a great job with breaking down your bills and helping you save.

8 months ago

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Cattone5 Fort Wayne, IN

All was good until the last month of my plan. They charged bi weekly where it was monthly. Threw us off and they put it in collections on my credit. Did another quote, last payment was 153 but to get a new plan I have to pay almost 500.

11 months ago

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soulinger Houston, TX

Progressive has always been there for me when needed. I appreciate their help and will be insured with them in the future. Thank you

1 year ago

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Elizabeth Stanford Kyle, TX

Progressive has been great, the prices for Renters home insurance and wexalso have our car coverage thru Progressive and we love them!!!

1 year ago

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Ilspbeth Bruce

fast easy claims that you can do right online. their costs are the lowest that i found even for my 22yr old son with a horrible driving history.

1 year ago Edited April 28, 2023

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Jasmin Mena

I no longer have insurance with Progressive, but when I did their customer service was always good. Never had to file a claim so I can't speak for that.

1 year ago

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Tomas Tovias El Paso, TX

I like progressive and currently insured by them, they have some of the best rates around. So far there is nothing I don't like.

1 year ago

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Michelle Camara Dallas, TX

I've been very pleased with Progressive. Their prices are good and their customer care is excellent! Going to stay with them.

1 year ago

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ms ray Detroit, MI

Progressive is not only my renter insurance provider, but they are also my auto insurance provider. With this I saved on my auto insurance as well as my renter insurance.

2 years ago

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no sugarcoating Cheshire, CT

overmarketed company with gimmics... quote from them didn't make sense. the 'name your price' makes even less sense as you're sacrificing coverage that you can obtain elsewhere at the same price and without jumping through hoops. I did not have a pleasant experience with them when I was shopping around and never got past that stage. sorry Flo!

2 years ago

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Gaju Shrestha Provo, UT

I have been progressI've member for about 2 year. The rate was very competitive with many benefits. I recommed this compan

2 years ago

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Joanne Tegethoff

The best car and homeowner insurance I've ever had

4 months ago

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Joy Garcia Buffalo, NY

I was with progressive for six straight years. I enjoyed the customer service very much with them.

9 months ago

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Structure Advertising Agency Allentown, PA

We have them and while they do their job and have us covered, its a bit expensive and in my opinion overpriced compared to other options.

9 months ago

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Edgar Hornsby Eupora, MS

I was a progressive homeowner policy holder without incident, and no claims,for 7 years.paid my premiums annually on time.However I was dropped from coverage without explanation.This is no way to treat any customer

10 months ago

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Lisa Imes DeMotte, IN

Progressive is wonderful. They are extremely helpful and offer the lowest price.

10 months ago

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K North Liberty, IA

Never had an issue with them, I have always had great customer service but I have not had to put a claim in.

1 year ago

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Maya My McDonough, GA

Tried to do a quote and it was not as money saving as they advertise. I have a lot to bundle but the only way to save money was by an invasion of privacy, so every time I try to give them a chance, I go elsewhere instead.

1 year ago

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Hasnain Ali Taylor, MI

Used to be a progressive customer however they changed their rates and it was no longer viable for me to continue with them hence switched to state farm

1 year ago

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Leon Phoenix, AZ

Local agent that can be contacted quickly. Good communication with the company via phone. Quickly respond to your questions.

2 years ago

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Crystal Connell Denver, CO

I worked with an insurance agent that I used for years but when I looked into my policy there was things on it that I had not asked for. I went through a very hard battle recovering what was due back to me

2 years ago

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Stacy Carter Red Cliff, CO

I've used Progressive in the past and I feel like their rates are fair and the customer service team was always helpful.

2 years ago

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Richard Pollock Chicago, IL

Coverage is great. They’ll use NatGen as the provider but they have full replacement cost language that’s been hard to find in other policies.

2 years ago

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Stephanie Faenza Phoenix, AZ

I tend to find progressive a little bit more expensive than other options, but it has good coverage

1 year ago

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Debra Sumter, SC

Gave me the best rate for my new home, and a nice discount when I bundled my car with it.

1 year ago

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Cynthia Green Markham, IL

Very disappointed. I paid my insurance on time every month, then when my car was hit with no fault of my own, they took forever to repair my vehicle. Then went up on my insurance premium.

1 year ago

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michele fortenberry Franklinton, LA

I love progressive!!! The customer service is amazing and the lower rates was what really made me choose them!!!

1 year ago

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Nini New York, NY

Progressive provides reliable insurance base on your income and state you reside in

1 year ago

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Melina Jones Cleveland, OH

Excellent customer service. Low price coverage. Very easy insurance buying online.

1 year ago

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Ed

I cannot say a bad word about Progressive. They consistently live up to my high expectations~E

1 year ago

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Bea ThaTruth San Antonio, TX

Progressive always gots your back. The automated system is always up and running.

1 year ago Edited December 16, 2022

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Michael McBride Chicago, IL

Progressive insurance company is reliable I have always been satisfied with progressive

1 year ago Edited December 12, 2022

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charles shaw Naples, FL

Very reasonable rates but had to switch because they don’t cover solar panels from wind damage or lanai’s in Florida

2 years ago

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Scott Young Boston, MA

Easily obtain insurance with a few keystrokes on your phone. Proof insurance on your phone within minutes.

2 years ago

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George Fuller Tacoma, WA

Great coverage at a resonable price. Deductible is just right for the level of coverage we choose. No complaints.

2 years ago

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Taylor Siren Gilbert, AZ

Progressive brings me peace of mind to know that my family and I are covered in times of need.

6 years ago

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Rica James Westland, MI

Good, trusty worthy company that I would recommend.

8 months ago

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Sandra Little Silvis, IL

Fast and easy customer service price for price it's the best choice

1 year ago

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Bailey Paige Stanfield Austin, TX

Cheapest home insurance ever - but not much communication or customer service. It gets you by, thats about it .

1 year ago

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Keaton W Copperas Cove, TX

Progressive is nice bc you can do everything online any time of day

1 year ago

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Bassem lasheen Torrance, CA

Easy to finish everything you need online without getting an agent involved

2 years ago

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Brittany Norfolk, VA

Great company good at getting claims handled in a timely manner

2 years ago

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Peter Coniceak Chicago, IL

Great service, quick to follow up and low prices

9 months ago

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Joerly Concepcion Mercedes Miami, FL

I don't know the reason to be paying more and more every time you renew even if you don't do anything negative.

10 months ago

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Yadira Rivera Apopka, FL

good prices and the coverage customer service was great.

1 year ago