HearGlow Logo
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2.1

Overall Score

LAST UPDATED: February 5th, 2024

HearGlow is a hearing aid company that advertises extremely affordable prices compared to the market, and specializes in hearing aids for individuals with mild to moderate hearing loss. In fact, all three of its models are meant for people in that category.

The company ships all over the world and has a 30-day money-back guarantee, so you have time to try out your hearing aids and determine if they’re right for you.

One of HearGlow’s founders, Kim Davies, spent time traveling the world and taking note the best aspects of other countries’ hearing aid offerings, then incorporated those into HearGlow’s business structure. Thus, the company is able to offer you cutting-edge devices at prices you can afford.

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The Good

  • Price
  • Free Shipping Worldwide
  • Available Styles

Price

HearGlow realizes that often, people don’t seek help for their hearing loss because they don’t want to have to pay for an expensive hearing aid. So, the company has a mission to provide affordable hearing aid products to its consumers.

HearGlow’s X1 hearing aid starts at $99.95. This is significantly cheaper than some of its competitors’ starting prices. The company is able to keep prices so low without sacrificing quality but cutting out the middleman—it doesn’t have any brick-and-mortar stores or doctor salaries to pay for.

Free Shipping Worldwide

HearGlow offers free shipping on all orders, whether shipped domestically or internationally. Typically, you can expect your order in 10–15 days if it is being delivered by USPS, Canada Post, Royal Mail, or Australia Post. The rest of the world can expect orders to take 15–20 days for delivery. 

Available Styles

HearGlow offers three styles of hearing aid: X1 Hearing, X2 Discreet, and X3 Digital. All three styles are worn in the ear for the most discreet look possible. They also come with earbuds in three different sizes so you can choose the option that works best for your ear(s). 

The X1 Hearing is HearGlow’s most affordable model, with color-coded hearing aids for each ear. Normal prices start at $399.95 but are often marked down to as low as $99.95.

The X2 Discreet model comes in a skin color, making it even more discreet. This is the company’s most popular model, with marked down prices as low as $149.95.

The X3 Digital is the company’s most advanced and current model to date, with digital sound processing and advanced feedback cancellation. Prices are normally $699.95 but are often marked down as low as $249.95.

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The Bad

  • Limited Selection

Limited Selection

HearGlow offers only three different hearing aids, and while they each have unique perks, the company overall doesn’t have a ton of options. Plus, the options available are only for people with mild to moderate hearing loss, so if your case is more severe, HearGlow doesn’t have the quality of hearing aid that you need.

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The Bottom Line

HearGlow’s hearing aids are ideal for those with mild to moderate hearing loss. The models are discreet and affordable, and shipping is free. So, if you think you fit into this category, the company is worth giving a try.
 
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Star Rating

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1.7

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12 Reviews

Review Breakdown

5 grade

17%

4 grade

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3 grade

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2 grade

0%

1 grade

83%

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Eric Swanson Longview, TX

Complete scam. Received the hearing aids and they were awful. Returned them to an address in China and they have been held in customs for 3 months. I'm guessing, very unlikely to ever be released and therefore, no refund.

1 month ago

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Larry Deptford, NJ

I'm completely satisfied with my HearGlow. I left my HearGlow in my pocket, it went through the washer and than the dryer -- it still work and still going strong.

2 years ago

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Lee C Monmouth, OR

We purchased a hearing aide from Hearglow for my husband several months ago. We thought it would be the perfect hearing aide after reading their many reviews and the company's claims in their advertising. My husband tried his best to make it work, but the irritating very tinny sounds and over-amplification of certain other sounds made it impossible for him to tolerate wearing it. After a few weeks of wearing, he put it in the box and there he left it. Unfortunate for us, he left it there a few weeks past the designated return date, but we called the company anyway, to see if we they would make an exception. They declined, but offered to sell us another hearing aide that was less expensive. Because we purchased the most expensive one they make originally, believing it would be their best we declined. Sadly we are left with a $300 hearing aide package that my husband cannot use.

3 years ago

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Mary Kuwait City, KU

I live in Kuwait and ordered and paid for the X3 Digital product from Hearglow 3 months ago. I still have not received it and they are not even answering my emails. First they answered my email saying that they could not ship it and they will ship it through other means, I paid for the express shipping. Now and for the last 3 weeks they have not answered my emails. I feel I was scammed. How can I get a refund ?

1 year ago

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Rick Ireland Hemet, CA

Initial reaction was positive. However, multiple failures and lengthy wait for replacement changed my opinion. Received first pair in December 2020 and 1 unit failed in March 2021. Experienced a 3 additional failures by May 2021. With an average 2 week replacement the down time without a working pair is nearly 20%. Bottom line: THEY ARE NOT RELIABLE AND REPLACEMENT IS SLOW.

2 years ago

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g b Charlotte, NC

The devices arrived following a delay. Don’t be fooled by the shipping options- the units are shipped from Cigna. One of the aids was broken on arrival. Return process is thru China, is difficult, and assures delay in refund processing.

2 years ago

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Dave1962 Saint Johns, MI

Garbage...do not waste your money...and God help ya trying to get a refund. If you feel the need to waste your money, stand on a corner and hand it to someone in need. It will be far better spent!!!

2 years ago Edited February 22, 2022

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Cindy Strawser Carson City, MI

They don't honor there return policy. I sent them back and it was returned to me. Hear glow refused the package. I have email them.. not much help. Do not order from hear glow.

2 years ago

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Ken Foster Oregon City, OR

The hearing aid is garbage. I sent it back. It was just returned to me by USPS saying they (HearGlow) refused the package. I am SCREWED! DO NOT DO BUSINESS WITH THESE CROOKS!

2 years ago

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Larry Thomas Clayton, NC

Bought pair of X3 aids. Can’t stop the high pitched whistle. 3 attempts to get return instructions without a response. This product is expensive junk.

2 years ago

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carol hanson Port Saint Lucie, FL

These hearing aids arrived very quickly and work very well.

2 years ago

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DDP Cut Off, LA

Can't stop the whistling. I've tried everything. I hope they will accept them back

3 years ago