LeafGuard: Read 445 User Reviews From Real Homeowners

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Verified Customer

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Ron

Went over video that he took of the gutters on the house and what issues there was. Schedule d next day. Team came out foreman walked with me about the project how I wanted the down spots to drain out .Team did an awesome job. Wife was happy got the color she wanted matched the roof and shutters

6 months ago

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Verified Customer

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David

Great quality and they work as advertised so far. They are quite a bit pricey and I do have a leak on one end if someone could please get back to me as soon as possible that would be greatly appreciated. in addition - i was not offered the 100.00 prepaid credit card that i have seen in recent offers.

6 months ago

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Verified Customer

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Luke Abare

Great experience with LeafGuard! Nate was a great salesperson and really helped me understand the process. Post sales I was communicated with along the way and they were able to get my install done weeks before it was originally scheduled. The installers were courteous and professional and cleaned up after themselves.

6 months ago

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Verified Customer

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Luke Dearinger

They made it really easy on my part. Everything during the job when just as they told me. The work crew was awesome they did wonderful work and clean up everything well months later and I have yet to find a single screw. This is the way every contractor should do business. I love the service I received. They made it "seamless" 😁

6 months ago

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Verified Customer

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Ron

Four stars vice five due to issues with revisits to correct some leakage and flow issues. Communication between repair teams and scheduler seem to be an issue. Repair team said the scheduler would be contacting me for a revisit because the team did not have everything needed to correct the issue - appears the scheduler did not relay everything that had to be done - and I wound having to call the scheduler after waiting for two weeks (this happened more than once). Sales representative was outstanding.

6 months ago Edited June 28, 2024

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Verified Customer

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Luanne

The sales staff is wonderful as is the quality of the material and installation. I gave the review for stars for company trustworthiness because I had a hard time getting the backsplash es that were on backorder. I never did get one of them. Overall, they are a great company to work with

6 months ago

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Verified Customer

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Patricia Neale

The staff of LeafGuard were prompt, professional, knowledgeable, and polite. When they finished, they cleaned after themselves and my grounds looked like they had never been there. They returned the next day, SUNDAY, to check that everything had been done to their instructions and my expectations. I couldn’t be more satisfied.

6 months ago

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Verified Customer

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Wilma Digby

I WAS REALLY IMPRESSED WITH THE HONESTY OF SKIP, VERY PATIENT. THE TWO GUYS THAT CAME TO INSTALL, WERE SO QUIET, I ALMOST FORGOT THEY WERE WORKING, THEY WERE VERY GRACIOUS, TOOK TIME TO EXPLAING ANYTHING WE ASKED OF THEM. THE WORK SIGHT WAS VERY CLEAN!!! WOULDD RECOMMEND LEAF GUARD TO ANYONE

6 months ago

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Verified Customer

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Silas

The crew that installed our gutters were wonderful. They were well organized, worked very hard, cleaned up including the old gutters and did a fantastic job of installation. No more gutters plugging up and running over, thank you Leafgusrd.

6 months ago

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Verified Customer

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Matthew Lodge

I think the product quality is great, but a sales person should not be promising a design that installer cannot accomplish. Our installer tried to put a downspout in the middle of the run, where we specifically said we did not want one. The sales person told us it would work fine without a spout in the middle, but the installer discovered a low spot. We made him take the spout out because the water would have ended up in our basement, but now the low spot has no way to drain and just spills over the top of the gutter. I’m going to have to tear part of my roof apart to fix it. It’s not the installer’s fault, he told us this would happen, but ultimately, he could not deliver the product that the sales person promised.

6 months ago

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Verified Customer

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Eric

The original installation crew was fast and professional and Rudy the team lead was courteous and accommodating on changes I wanted. Some issues were found later and the 2nd crew (Josh and Drew) were also courteous and professional while making modifications I requested. I had two houses done.

6 months ago

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Verified Customer

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Cory Wilkinson

Eric & Darren were quality installers, they were on time, cleaned up and left the place looking great. The overall product is fantastic and both sales person and the manager were easy to deal with. I would recommend this product and company to everyone.

6 months ago

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Verified Customer

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Kathryn

The gutters were installed in a timely manner. The men were polite and very professional. However, when we decided to pay by check, it has been nothing but trouble ever since. The bank which handles the credit for the gutters does not acknowledge the check we gave the installer the day of the installation. It has been a hassle ever since then. I hope our credit scores are not affected by this problem of miscommunication between LeafGuard and the bank.

6 months ago

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Verified Customer

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Glenn

By design, water never gets to the mounting screws which causes facia boards to rot, gutters to sag and fall. I just had my installation late this past winter and anxious to inspect early this summer. Before LeafGuard, I had to deal with clogged gutters and downspouts twice a year.

6 months ago

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Verified Customer

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Tricia

We were very happy with our LeafGuard installation. Very professional and friendly team. We had a big rain the day after install and had some water spilling over one of the gutters. I called customer support and we had a team out to the house the next day to repair the issue. So happy with our new gutters!

6 months ago

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Verified Customer

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Wendy

The ordering process was easy and the guy was very friendly. I really enjoyed doing business with him. The service department was great. There was two guys doing the work putting up my gutters. They work very hard and got it done in a timely matter. Overall the gutters are worth the money.

6 months ago

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Verified Customer

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Lisa

They didn't clean up metal scraps or screws I have called a few times no one's called back because of the stuff they left laying around I had screw in my tire and very disappointed that myself or my animals could of been hurt by the pieces of medal that were left laying in my yard especially thank god I found the metal before I ran it over with my lawn mower or that one of the kids didn't fall on it or get cut and then when we told the guy he couldn't run a downspout down a spot that it would drain into my foundation he told us well I'm not coming back if it doesn't work right he wanted to route it all around my windows across the house to the ground instead of leaving my downspouts where they were very disrespectful not very professional and then when they finished they asked how it was being paid for cash or credit card when it was financed and then told us the cash down payment wasn't put on our account just got so disrespectful to the point I told the guy to just take the gutters back off and put my old ones back then he's like hold on I'll call my boss to where he found out I wasn't lieing about it being financed didn't apologize for the misunderstanding or anything just all around unprofessional

6 months ago

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Verified Customer

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Erica Blunt

I got new gutters. The sales person was on point about everything I wanted to hear. They got everything installed First and foremost, I look at the receipt they don’t give you a paper one so I had to search for it and see that they overcharged me for two downspouts, they were going to refund the money, but I decided to have one of the downspouts fixed so it was supposed to be just a refund for one downspout at this point they said they could add the other downspout too so I said that’s fine they never added the other downspout and they never refunded the money to get to the actual gutters, they are leaking in the corners the first week, have birds nest in them, etc pretty much everything they sold me on and the reason why I chose them my stupid fault I should’ve researched it more at this point no one even answers the phone when I call about the leaking corner, downspout, or the refund so it’s supposed to have a lifetime warranty mind you these gutters were just installed a couple months ago

6 months ago

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Verified Customer

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Roy

The system is great; I’ve used it in another location over 20 years. The price is ridiculous. I tried to outfit two houses, and I could have bought a third for what they wanted originally. Finally did the smaller one. Salesman was locked in, and continued his spiel though I told him to stop. On the larger house, I had downspouts, and was willing to use them. But, no, had to do it their way. When they finished, the downspouts had been hung on the siding rather than the trim, leaving siding showing between downspout and siding. Sloppy and careless. I love the system, but cannot recommend because of high price, lack of options, and sloppy installation.

6 months ago

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Verified Customer

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Kim Haugland

From start to finish we have had a great experience! Derek, our rep, was awesome and worked with us. The gentlemen who came and installed our gutters were in, out, and left no mess. It is amazing how much a difference they make. You can hear the rain in the gutters now.

6 months ago

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Verified Customer

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Roberta

I liked everything about the process - the initial consult was wonderful - pricing was where I wanted it - install was seamless (lol). Only thing I want to point out is that the consult discussed the downspout configuration to go around and under but the install just went straight down. They mostly remedied it after inspection so OK.

6 months ago

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Verified Customer

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Timothy

Yes, it is somewhat expensive, but it is the best product I've seen. We are now two-time customers, and it is nice to have peace of mind that we have gutters that function well, that will last, and that do not require the high-elevation maintenance that gets increasingly risky as we age. They were also great to work with.

6 months ago

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Verified Customer

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Tom

The team who did the work were great. They cleaned up after the install was finished and they were polite and knowledgeable. We had a very bad storm a couple weeks ago and while we had pine branches all over our yard, the gutters worked fantastic. So glad we decided to go with LeafGuard,,

6 months ago

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Verified Customer

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Robert

Excellent Workmanship...Leaf Guard gave us two additional downspouts to improve our old gutter layout at no charge....this was recommended by one of the 2 men completing the work for us! We have had no problems at all so far!

6 months ago

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Verified Customer

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Mike

We purchased this gutter system on 3-29-2024. The main reason was to circumvent a situation that was causing a massive washout in a particular area after a recent add on to our house. They came out. Provided a free 'inspection' and a fabulous presentation. Nice. Looked like it would solve the problem. Flash forward a few storms later.. not only is the situation NOT resolved... it is worse. I called CS and offered to provide a video, which honestly did not do the problem justice due to crappy phone video, but she declined and said the person she was going to alert would want it. After a week no one called so I called the agent that sold us the product and sent him the video. The next day a 'manager' called and set up an appointment for today to "fix" the issue and would call around 8AM to let me know when they would be here. No phone call and no show. In the mean time I would be remise to note that when we purchased on 03/29/24 they were all over themselves to get it installed like RIGHT NOW to the affect they were going to send a team out in the midst of Easter weekend. We had family coming and events, not to mention their installers would probs like to have a minute with their families, so pushed back for the following week. So you all are HUGE on install RIGHT NOW but total meh on the service/maintenance after the fact you tout so much about.

5 months ago

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Verified Customer

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Rob Case (Robby)

At the front of the house, around our front porch, they put un-primed one-by wood to extend the face board in which to hang the gutters on. They put white flashing over it and bent it over with their hands to cover the wood they just put on. However, the back side is completely visible when you come out on the porch. Looks very sub standard and shoddy. At the back of the house, you can look up and plainly see that the roof over shoots the gutters, and at one end, the gutter runs out about 3 feet into space. For more than a month we have been waiting for them to return but …. So, … so much for their lifetime warranty. We paid $11,000 for gutters that isnt worth $1,000. Stay away from these scammers, we are heading to court to have them remove this crap from our home. We have video and pictures if you want them.

5 months ago

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Verified Customer

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Joselito F Lizardo

Even though the product is great, I am giving LeafGuard a 2 star rating because of the installer not listening to what we are telling them. First, I specifically instruct the installer to call first prior to arriving. He never listened. They just arrived and started working without coordinating with my husband. Second, my husband instructed them on two areas where the downspout need to be on the same spot as the old one. They ignored it. Some elbows of the downspout was poorly connected. I have to send pictures. They have to come back, again the installer did not coordinate with my husband even though I specifically instructed them to coordinate with him. Installer was in a rush. They were short of materials and had to use some of the old usable materials in our junk piles. Installers are also rough in the work area. One drops a ladder intentionally on the lower level and it broke a couple of brunches of our plant. Installers also left the work area untidy. My husband had to clean up after them. My husband even use magnets to pick up all the sharp debris.

6 months ago

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Verified Customer

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LP

I really like my new gutters, etc. Lots of compliments. Only complaint is the flat tire I got from a screw. Clean up wasn’t the best. Still finding screws, etc. The metal cutting was done outside my garage!

6 months ago

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Verified Customer

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Janna

The rep was very good at selling the services, however, when there was an issue with wood being replaced the team dropped any communication with us. There was a discrepancy in what we expected as a customer with our old rotted wood, and what was told to us about what would/would not qualify being fixed by their team. I spoke to a representative on the phone questioning our responsibility of finding a carpenter to fix the wood prior to the last gutter being placed on the front of our house and never heard back. So as of right now we have one portion of the house which still needs to be fixed prior to the gutter being placed. I am paying $650 a month which is way more than I thought I would be paying for this type of service. In addition the team which installed the gutters left the large nails from the old gutters laying all over the yard and I am still finding some of these in the ground. Overall, not impressed with the resolution and will still at some point need to call to have the last piece of the gutter installed after I find a carpenter that I can afford to replace the wood (which again discrepancy with what was sold and understood vs. what happened with the rotting wood.)

6 months ago

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Verified Customer

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Lakandra

I was able to get them out the very next day! They finished in a few hours and the gutters made my house look differently! The only reason I didn't give a 5 star is because I need to contact them to come out to check one area that leaks. Other than that, highly recommend.

6 months ago

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Verified Customer

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James

So far these gutters are the best. No more climbing on the ladder , the design the show comes off my roof and does not pull the gutter away from my house. Very happy with Leaf Guard

6 months ago

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Verified Customer

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Mark

I would give 5 stars if they were a little cheaper. They are without doubt the best gutters around, 20 years and never cleaned had to clean one. We recently just had more put on and at a rough average of $100 a foot, they are expensive! But still worth it. The money is something you have to consider for sure, you can pay to have you gutters cleaned 3 times a year for probably as long as you own the house for the price of these. I still love them and will buy again.

6 months ago

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Verified Customer

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Jeffrey

The workers were very polite, welcomed any questions and explained what they were doing and why. Clean up was perfect - no one would have ever known we had work on the gutters done! Very pleasant group of guys.

6 months ago

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Verified Customer

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Andre Morin

I liked how the product was presented to me and how it compared with other products. Installation was quick and efficient. The installers left my place neat and free of debris.

6 months ago

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Terry

Workers broke a window. Left the site and never reported it. Workers returned to put plastic over window - only after I reported damage - and on return visit drove truck onto lawn ... got the truck stuck and had to call to be towed ... and left lawn with very large ruts. This was not reported to supervisor either. Supervisor later reimbursed for window and had workers bring dirt to fill in ruts.

6 months ago

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Verified Customer

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Robert

First off, I looked in the newspaper and saw that 15% off was being given...I don't remember getting 15% off of my final plan. Second, in 2017 I had a similar amount of install on the upper part of my house. Granted prices have gone up, but this last install was over twice the price of the last install. Finally, having called twice about a leaking end to one section of the newly installed gutter, I was promised a repair on Monday, the 22nd of April. It is now Tuesday night and I have neither heard or seen any repair people. I guess a THIRD call is in order. And what happened to the complaints I had on the last survey you sent me? Do you read these at all???

6 months ago

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Verified Customer

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Bill Kleinert

I feel that the gutters ares top quality. The installers were polite and efficient. The salesman was polite and well spoken. However I feel I was rushed into the sale. The installers showed up before I could exercise my right of refusal so I feel like the sale was forced and I paid probably double the actual value.

6 months ago

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Verified Customer

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dave baldwin

Install was quick, they did a good job. As a contractor myself I know cleaning up is part of the job but there seem to be quite a few pieces of metal from the old gutters left in the yard. There is also two issues I have been trying to get resolved with no luck.

6 months ago

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Verified Customer

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Melissa Dito

Very professional. Super high quality gutters and excellent installation. Installed in it much care. Expensive but the best purchase I’ve made for my house in 15 years. Thanks, LeafGuard!

6 months ago

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Verified Customer

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Laura Bohon

Did not like the used car salesman means of establishing the price. Price it by the linear foot with options for upgrades. Installation was supposed to include three downspouts on the back of the house. Only two were installed. Salesman must have said twenty times that you can't even put a piece of paper between the gutter and the facia... there is water coming down on the wrong side of the gutters. Supposed to be leaf guard, but there is debris on the gutters along all sides of my house. Still finding massive nails dropped during tear down and installation. I let Tyler M. know that I had water coming down behind the gutters. I even sent a video. He said he notified the production manager on March 16th and said he'd be reaching out and I have never heard anything from anyone at LeafGuard. Grossly overpaid for this product and service.

6 months ago

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Verified Customer

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Bill

The product seems really good. However, the office I was working with (Albany, NY) was another story. Hardly anything I was told was accurate. When they thought they were finished, and left, there was still a down drain hanging on the side of my house. Only when the supervisor came and saw the problem was it fixed.

6 months ago

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Verified Customer

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Ron

Liked quality of materials and design of no clog gutter from sweet gum balls and spring tree moss. Disliked the cost estimate process from the sales representative and the regional manager. We felt we were overpriced.

6 months ago

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Verified Customer

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eleanor merriott

LeafGuard did an amazing job on my home their install team did a great job very fast and clean didn't find anything on my property you couldn't even tell that they were even their. Thank you so much leafGuard..

6 months ago Edited April 25, 2024

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Verified Customer

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Scott

The product seam to be perfect. My only problem was that they broke the branches on my Lilacs and stuffed them under my Rhododendrons. I found two hangers in my driveway after they left.

6 months ago

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Verified Customer

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Galen

Way too expensive! Otherwise, so far the product seems to perform well. Installation was good. Details were covered. Initial problems, after installation were fixed quickly. Except for cost, I’m glad I picked this product.

6 months ago

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Verified Customer

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Robert

Their warranty and other professional standards. Also a company located in the state of Wisconsin. Time will tell, but I believe their product is first-class and of good quality, made in the USA.

6 months ago

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Verified Customer

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Rena Mckinney

The crew we had installing worked long and hard. They did an outstanding job. I know their day was long so the clean up was not as thorough as we would’ve liked. Still love the product and the crew!

6 months ago

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Verified Customer

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Fay Towell

The sales agent worked hard to get me a price I could afford, although it still was not low enough. He did a good job of talking about the quality of Leaf Guard; however, he promised me a few things that the installer didn't know about. This was highly annoying .

6 months ago

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Verified Customer

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patrick ohara

Superior product and installation. Pretty pricey perhaps. Works as well as promised. Still waiting on a downspout extension to finish the installation despite several messages calls to company reps.

6 months ago

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Verified Customer

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Mike

Was promised a gift card through the MD Home Show and we have called 3-4 times since it wasn’t given as promised and no one contacts us back. Product installed well but response and communication is very lacking. Still waiting on gift card.

6 months ago

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