LeafFilter Gutter Protection Reviews

I WANT A REFUND!! A month ago we got the filters installed. During installation they lifted our shingles (which you can clearly see now). When we were sold this product we were promised that our shingles would not be touched. Thankfully it rained the same day of installed so that we were able to see that due to installation it caused our roof to leak onto our porch. It rained the day before and there was no leakage. We had two managers come out and they gaslit us telling us it was the roofs age causing the shingles to lift up which is not the case because we just bought this house 2 months ago and had an EXTENSIVE inspection. The managers also tried to fix their mistake and added silicon under the shingles which obviously didn't work. We also had a roofer and contractor out to look at the roof and both said the leaking is due to leaf filter. We greatly over paid, had a poor job done AND now have to spend more to get our roof fixed and gutters adjusted to be lower (which were raised). I WANT A REFUND because this is ridiculous. I work in social media marketing and work with high up people and will do what I can to get the word out there.

Dishonest and deceptive. I called customer service several dozen times regarding an issue I had with LeafFilter system. Little did I know there was a class action judgment against the company for the exact issue I had (where they are supposed to reimburse me for expenses). Customer service never called back until the judgment expired (shocking). The calls I did receive were from their sales manager who berated me and verbally abused me. Also, their technician dropped a whole box of nails on my lawn and driveway from the roof, which caused me to need two brand new tires on my vehicle (the technician even admitted to dropping the box of nails from the roof), and yet I receive no compensation from the damage, only verbal abuse from their management.

Absolutely the worst experience I've ever had with a home improvement company. • The salesman, Dan R was aggressive/insincere/phony. Regardless, I had done my research and was happy with the quality. • The installation team was a no show/no contact on the day they were scheduled to do the install. They did show up on the re-scheduled date, and supposedly completed the work. • I was out of the country. Just a few days after installation, my wife texted my videos of water freely flowing OVER every gutter that had been covered by LeafFilter. See attached photos. Message me on Facebook if you'd like to see the videos. • I immediately texted the salesman, Dan R, and asked him to address this immediately. • Dan's response: "Call the customer service number." SERIOUSLY: CALL CUSTOMER SERVICE??!! • I texted him a few more times, asking him to help me out. No response. • Needless to say, I was angry. I checked the bank and found that the check I had written had not yet been cashed, so I stopped payment on the check. That got their attention. • I was then contacted by Brach M, the operations manager. He assured me the "we will 100% fix those issues." • The day after I came home I spoke to Brach via phone. He said he had a service tech named Bill who would be driving through my hometown on his way back to Omaha, and asked if it was ok if he stopped by to assess the situation. • Bill was WONDERFUL! We walked around the house and he was able to identify all of the problems that existing, which included: 1. Upper gutters were never connected into the lower gutters, so the water was free-flowing over the top of the lower gutters. 2. Gutters were not properly cleaned out prior to the installation. Bill was grabbing handfuls of leaves/dirt/grime and dropping it to the ground. 3. There was one downspout that was completely blocked. 4. One new downspout they installed was never secured with screws, so it came right off with the rain. 5. There were a couple gaps between the gutter and the home that were not addressed. • Bill took me to his truck and showed me how he would connect the upper gutters into the lower gutters. I thanked him for his honesty and said I hope I see him soon to complete this work. • The next day Bill's younger supervisor (Colby?) arrived at my house to complete the work, which confused me since I had already gone over everything with Bill. I didn't get a good vibe from him, and I told him I would feel more comfortable if Bill did the work. He really tried to persuade me otherwise, but I insisted that Bill do the work. At that point Colby called Brach M on speaker phone and told him what I had said, and Brach seemed shocked that I would make such a request. I was following my instinct on this one, though: Bill was the only employee I've encountered that I trust, and if they wanted me to re-write the check, they would send him out to do the work. • Brach said "well I'm sorry you've had such a bad day." He then proceeded to tell me that Bill is "not qualified" to do the work I needed, which I knew right away was a bold-faced lie. I asked him later in a text why he would lie to me like that. No response to the question. • Brach finally gave in and said that he would send Bill, but that he would also send Colby along with him. I refused to accept that, and insisted that the only scenario I would accept was Bill coming by himself. Bill's in his 60's and very experienced, and doesn't need anyone looking over his shoulder. • When all was said and done, Bill was sent out by himself and completed the needed repairs. Bill was honest, a hard worker, and did the work right with a great attitude. I handed Bill another check to hand over when he got back to the office . . . minus the $20 it cost me to stop payment. CONCLUSION: The LeafFilter product is good. The Papillion, Nebraska staff and installers I encountered, though, with the exception of Bill, were god-awful. Insincere, dishonest, not customer-centered, and poor workmanship. The check I wrote should have gotten me much better service than that.

We were extremely disappointed with LeafFilter. Based on the sales visit to our home, we had high hopes that this product would be compatible with the metal roof on our bungalow. Contracts were signed, and we prepared to move forward. Unfortunately, our hopes were dashed when, on his arrival, the installer quickly advised that he could not move forward. We were amazed that the salesperson had not even bothered to climb up on a ladder to check our roof. According to our LeafFilter contact, the job of the salesperson is to sell, regardless of whether or not the job is actually doable. We've never dealt with such a limited sales experience that assumes so much and completes a contract without checking physical eligibility. We would not recommend LeafFilter to anyone. On top of that, the installer, despite best efforts, left permanent damage on a section of our gutters.

Sales person LIED about my existing gutters causing roof damage….and that Leaf Filter installers would fix the existing roof damage. When installer came out he said there was no roof damage and even if there was, he would not be able to fix it. Then got Sales Manager Aaron on the phone where he went along with what his sales person said about me having roof damage when he has never seen my property and when I told him that his installers said I didn’t have any roof damage then Aaron backpeddled on what he had said. Then he continued to insult me on the phone with interrupting me and talking over me. Then I called Corporate to complain about all of it and got Zach, Corporate Installation Mgr of NE and he called me (2) days later to say that I would be getting a $600 credit for my troubles and now it is (20) days later and still don’t have the credit. Everyone lies and don’t do what they say they will and rip people off.

Leaf Filter Installers Damaged Property Installer damaged property during install. Salesman Nathan wrote work order WRONG/Not as Discussed, so result extra work I received Broken Floodlight. I witnessed Installer Josh STANDING on staircase hand rail. Now broken from wall. I have BEFORE pictures (Was tree damage insurance claim) and damaged done by installer. I can not rent property with liability of someone falling from handrail on 2nd story. I am senior depending on my rental income. Leaf filter made "NO SHOW" appointment of so called manager to view damage. Then requested photo's of damage which were sent. Making it clear that they HAVE NO INTENTION OF MAKING IT RIGHT. BUYER BEWARE, only so so product.( Alum. seemless gutter is wavy after thermal warm up) Installers are SUB CONTRACTED sub par, probably WITHOUT LIABILITY INSURANCE. Now negotiating with Discover to dispute payment. BE SURE TO INSPECT ANY WORK PERFORMED BEFORE PAYING. I failed to do so. Will update review if Leaf Filter should "Make it Right". Oh yes, contacted customer service, rearrange MY SCHEDULE to meet with Rep Wed. 3/10/2021. After waiting 1"hr, Ashley called and now no one is available. To send pictures of damage which was done 3/10/2021 With NO RESPONSE. The "no show appt. should have been my first clue. They DON'T CARE about me as post customer. Time to let public opinion prevail on Snapchat And You tube.

The installation and cost were excellent but now that we finally have some real rain in northern California, I am very disappointed how the LeafFilters function at the inside corners of my roof gutters. Leafs and tree debris seem to build up at these locations so that rainwater runs over the gutter in this area as if my gutters are completely clogged. Not sure I have any solution to this other than climbing a ladder and cleaning these corners.

I regret buying LeafFilters. The do not work. Debris and leaves pile up on top of the filters and you have the same problem as clogged gutters. I called the company and had their guy out three times so far and they will do nothing to remedy the situation other than to say I have to clean the debris off of the top of the filters. The warranty is worthless, the service after the sale is horrible, and the product does not work.

Bad service I do not recommend anyone to use this company they send out contractors and they don’t pay them enough money they supposed to do my gutters on my building. They started the work and they said that the company did not pay them enough money to finish the work. It’s been almost a month and I’ve contacted this company several times nothing is happening. I can’t believe these guys have a business that’s how bad they did me

Since leaf filters have been installed my gutters leak in many places around the entire house. The end cap also leaks as so does the corner joints and at one of the valley the rain just pours over the gutter. the gutters were never re-align as stated by the salesman and the water just lays in the corner and constantly drips on my deck. The job was not done properly. I would NOT recommend LEAF FILTER to anyone.

i was taken in by a scheme they said from 13,000 to 8,000to there cost $4,000 so I paid there cost and I beleive it was toooo much I could have bought a ladder and put some lsort of protection on myself. Iam 81 years old and was taken

LeafFilter makes promises they do not keep, such as "aligning and sealing gutter seams." My gutters still leak at the corners and are not straight since the filters were installed. I've called several times and no one has responded. They take your money and run!

Shingle material and dirt gets baked on to the filter and then in rains, the water drips over the gutter. May be good in dry areas but not in wet climate

Rip off product. lost class action case..Do not work as advertised..check before purchasing to save thousands and a ton of heartache. It wont let me leave 0 stars

Service sucks. Liars no reply to my calls