Opening its doors in 2002, Universal Windows Direct was founded by Michael Strmac and William Barr. These two childhood friends started their company after years of remodelling homes. Universal Windows Direct has made it their goal to provide the best gutters in the business.
Universal Windows Direct started in 2002, so they only have a moderate amount of industry experience. However, their founders have been in the home remodelling business all of their lives. Their experience and leadership combined with 15 years of successful service make them dependable.
Operating in 24 states, the chances are good that they’ll be able to help you out with your siding needs.
They offer a warranty that covers most of their products for up to 30 years. This warranty is better than average, but isn’t quite as good as a lifetime or limited lifetime warranty. While the coverage will vary with the manufacturer, you can usually expect coverage for defects, color, hardware, glass films, and insulated glass.
You have a variety of options regarding contract length. This makes Universal Windows Direct a flexible option, as you can choose between 12-, 18-, or 38-month long contracts.
Though they have made it their mission to make quality parts and offer the lowest prices, they aren’t forthright about their APR finance rates. Customers looking for possible finance rate ranges must call in or send an email to get information.
Some clients have complained about fees coming up that they didn’t know about in the beginning. Their free window offer turned out to have a $100 fee attached to it. Many customers would appreciate more transparency concerning fees and policies.
Erin Murphy Saint Paul, MN
6 months ago