Opening its doors in 1965, Ned Stevens Gutter Cleaning was founded by Ned Stevens, a milkman who started doing handyman projects on his milk delivery route. He realized how many of his customers needed their gutters cleaned, and his business was born.
Since the beginning, the company has put customers first; this business model has influenced its growth to 15 states. It is a member of the National Rain Gutters Contractor Association and has achieved Home Advisor Elite Service Status.
The Ned Stevens Gutter Cleaning company offers a wide variety of services, going above and beyone simple cleaning customers' gutters. The company offers the following additional services:
Routine household maintenance can become increasingly difficult for aging homeowners, many of whom look for help from other sources. Ned Stevens acknowledges this need by offering a 5 percent discount to seniors.
Ned Stevens Gutter Cleaning is customer focused and offers convenient features like online bill pay, same-day scheduling, and phone lines open seven days per week. Customers can also have peace of mind knowing the company is fully insured.
Ned Stevens does not use subcontractors. The company is proud to work with customers for the entire project and guarantees its work. Consumers often prefer to work with companies that do not hire out work contracts to subs.
All Ned Stevens employees are trained, insured, and have completed a program called “Gutter University,” where they master necessary skills. Its crews are trained in the classroom, as well as in the field under supervision. Additionally, Ned Stevens employs dedicated quality control managers to spot check and guarantee jobs are being done to its company standards.
Ned Stevens offers its services to customers in several states including the following:
Many home services companies rely on upsell tactics, and Ned Stevens Gutter Cleaning is no different. Services are hired out and clients claim employees insist much more needs to be done. Unfortunately, this is a typical practice which results in technicians getting a cut of the upsell service. While it is annoying for customers, it is a generally accepted part of the sales industry.
The company's website refers to a guarantee, yet does not offer any specific details. Pricing is also not listed on the website; potential customers must contact the company for a quote.