Ned Stevens Gutter Cleaning
Is This Your Business?5.0
Ned Stevens Gutter Cleaning is a professional service provider specializing in the maintenance, cleaning, and repair of gutters and downspouts. Established in 1965, the company has built a strong reputation for delivering high-quality services to residential and commercial clients.
Ned Stevens offers comprehensive gutter cleaning services to prevent blockages and ensure proper water flow. Their experienced technicians remove leaves, debris, and other obstructions from gutters and downspouts, reducing the risk of water damage to the property. The company provides gutter installation services, helping clients choose the right gutter system for their property. They also offer repair services for damaged or leaking gutters, ensuring that the gutter system functions effectively.
The company employs trained and experienced technicians who are knowledgeable about various gutter systems and maintenance techniques. They use professional-grade equipment and follow safety protocols to deliver reliable and efficient services. Ned Stevens is committed to customer satisfaction, offering a 100% satisfaction guarantee on their services. They prioritize clear communication, prompt service, and quality workmanship to ensure that clients are happy with the results.
Top Ranked Companies
The Good
- Wide Variety of Services Offered
- Senior Discount
- Customer Centric
- Highly Trained Employees
- Service Plans
Wide Variety of Services Offered
The Ned Stevens Gutter Cleaning company offers a wide variety of services, going above and beyone simple cleaning customers' gutters. The company offers the following additional services:
- Gutter installation
- Gutter repair
- Gutter protection
- Gutter guards
- Mosquito and tick control
- Roof cleaning
- Siding and window cleaning
- Drain snaking
- Dryer vent cleaning
- Deck, fence, walkway, and patio cleaning
- Chimney cap installation
- Ice damming
The company is dedicated to environmentally responsible practices, utilizing eco-friendly cleaning solutions and proper disposal methods for debris and waste.
Senior Discount
Routine household maintenance can become increasingly difficult for aging homeowners, many of whom look for help from other sources. Ned Stevens acknowledges this need by offering a 5 percent discount to seniors.
Customer Centric
Ned Stevens Gutter Cleaning is customer focused and offers convenient features like online bill pay, same-day scheduling, and phone lines open seven days per week. Customers can also have peace of mind knowing the company is fully insured.
Highly Trained Employees
Ned Stevens does not use subcontractors. The company is proud to work with customers for the entire project and guarantees its work. Consumers often prefer to work with companies that do not hire out work contracts to subs.
All Ned Stevens employees are trained, insured, and have completed a program called “Gutter University,” where they master necessary skills. Its crews are trained in the classroom, as well as in the field under supervision. Additionally, Ned Stevens employs dedicated quality control managers to spot check and guarantee jobs are being done to its company standards.
Wide Service Area
Ned Stevens offers its services to customers in several states including the following:
- Connecticut
- Delaware
- Georgia
- Illinois
- Maryland
- Massachusetts
- New Jersey
- New York
- North Carolina
- Pennsylvania
- Rhode Island
- South Carolina
- Virginia
- Washington
- Washington, D.C.
With a presence in multiple states across the U.S., Ned Stevens serves a wide range of clients. Their extensive service area allows them to provide consistent and dependable services to numerous communities.
The Bad
- Upsell Tactics
- Vague Website Information
Upsell Tactics
Many home services companies rely on upsell tactics, and Ned Stevens Gutter Cleaning is no different. Services are hired out and clients claim employees insist much more needs to be done. Unfortunately, this is a typical practice which results in technicians getting a cut of the upsell service. While it is annoying for customers, it is a generally accepted part of the sales industry.
Vague Website Information
The company's website refers to a guarantee, yet does not offer any specific details. Pricing is also not listed on the website; potential customers must contact the company for a quote.
The Bottom Line
Ned Stevens Gutter Cleanings is committed to customer service, which has attributed to its growth over the years. The company offers a wide variety of services and is insured, giving potential customers some peace of mind.
However, important details regarding the company's guarantee and pricing structure are missing from the website. If you live in the service area for Ned Stevens Gutter Cleaning and need one of its services, we recommend reaching out asking a customer service representative for more information.
Ned Stevens Gutter Cleaning has established itself as a leader in the gutter maintenance industry through decades of reliable service, expert technicians, and a commitment to customer satisfaction. Whether you need routine gutter cleaning, repairs, or additional exterior maintenance services, Ned Stevens offers comprehensive solutions to keep your property in excellent condition.
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Review Source
Gracie Adorno Randolph, MA
1 year ago Edited May 25, 2023
