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LAST UPDATED: July 25th, 2023

Refloor is a Michigan-based flooring retailer that offers hardwood, luxury vinyl, and laminate flooring options. These choices cater to different preferences and design needs and can be installed as soon as next-day. 

Read on for an overview of the good, the bad, and the bottom line about Refloor as compared to other flooring brands. 

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The Good

  • Lifetime Guarantee
  • Convenient Shopping Experience 
  • Financing Options
  • Transparent Pricing

Lifetime Guarantee

Refloor offers a lifetime guarantee on its flooring, ensuring that you won't need to replace your floors again. If you accidentally damage any planks, Refloor provides a lifetime replacement service. Additionally, the company offers a guarantee against gaps, giving you peace of mind.

This type of commitment to durability is unmatched in the flooring industry.

Convenient Shopping Experience

Refloor brings the store to you with its shop-at-home convenience. The company will deliver colors and samples to your home, allowing you to visualize how the flooring will look in your room. 

Prior to that, you can even upload a photo to the Refloor website and virtually see how various flooring options would look in your room.

Financing Options

Refloor provides good financing options to accommodate various budgets. There are plans available for every budget, making it easier to invest in quality flooring. 

As of summer 2023, financing plans include the following: 

No payments and no interest for 1 year

  • Amount financed: $5,000
  • Months to repay: 12 Months
  • Monthly payment: Optional 
  • No interest if paid in full within 12 months

No interest for 2 years 

  • Amount financed: $5,000
  • Months to repay: 24 Months
  • Estimated monthly payment: $208 per month
  • Equal monthly payments for the promotional period

Low monthly payments to fit any budget

  • Amount financed: $5,000
  • Months to repay: 120 Months
  • Estimated monthly payment: $66 per month
  • Special APR is based on credit approval

Transparent Pricing

With Refloor, you'll receive all-inclusive pricing. When you receive your estimate, you'll see a breakdown of all the costs without any hidden fees. This transparency is in contrast to other flooring retailers that may use "base price" wording to advertise flooring costs that do not include installation or other charges that may arise.

Additionally, Refloor guarantees the lowest price for its flooring options. This ensures that you'll get the best deal possible.


The Bad

  • No Carpet
  • In-Home Estimates Only
  • Limited Service Area

No Carpet

One limitation of Refloor is that it does not offer carpet options. If you're specifically looking for carpet flooring, you'll need to consider other retailers.

In-Home Estimates Only

To ensure accuracy, Refloor offers in-home estimates. Where there are many factors that need to be assessed in person to provide an accurate estimate for your flooring project, the company will not give you a quote over the phone or online.

This way of doing things makes sense, but it may deter prospective customers who want a ballpark estimate prior to meeting with a flooring contractor in person. 

Limited Service Area

While Refloor covers a substantial area in the Midwest, its service is limited to specific cities. 
These cities include Akron, Canton, Cincinnati, Cleveland, Toledo (Ohio); Belleville (Illinois); Indianapolis, Lawrenceburg (Indiana); Florence (Kentucky); Detroit, Grand Rapids (Michigan); and St. Louis (Missouri). 

If you reside outside these areas, you won't be able to take advantage of Refloor's products and services.


The Bottom Line

Refloor shines in several ways. It provides customers with lasting flooring options backed by a lifetime guarantee and additional benefits like lifetime replacement and a guarantee against gaps. Its shop-at-home convenience and virtual visualization tools make the shopping experience convenient and personalized.

And with flexible financing options, in-home estimates, transparent pricing, and a lowest price guarantee, Refloor strives to provide a seamless and cost-effective flooring solution. 

However, it's important to note that Refloor does not offer carpet and is limited to serving specific cities in the Midwest. If you're within the company's service area and seeking durable flooring options, Refloor is an excellent choice.

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