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Armand Flooring Products

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LAST UPDATED: March 10th, 2022

Armand Flooring Products is an online flooring retailer with a showroom in West Palm Beach, Florida. Armand Flooring Products has a wide selection of hard flooring options. All varieties of color, surface finish, stability and durability are offered. Flooring product accessories are also available. 

It is an authorized dealer of 80 flooring brands, sells at wholesale prices, ships nationwide, and has a dedicated staff to cater to customer needs.

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The Good

  • Discounts
  • Wide Range of Products
  • Easy Returns
  • Expert Help

Discounts

Armand Flooring aims to bring customers high-quality flooring for the cheapest possible price. It runs a lot of discount programs, including price matching and free shipping options. 

Currently, Armand is offering an additional 5 percent discount on all purchases.  On top of all its regular priced products, it has a closeout stock offered at an additional clearance.

Wide Range of Products

If it is used on floors, Armand Flooring has it available for purchase. It sells, tile, stone, hardwood, laminate, vinyl, rubber, underlayment, caulk, molding, install tools, carpet, and rugs. It aims to be a one-stop flooring shop for its customers.

Easy Returns

Armand Flooring’s website says if a customer is unhappy with their purchase, they can return the shipment with ease. “Ease” doesn’t appear to mean free shipping, though, so be aware that while returns may be approved, the shipping may cost you what the product costs.

Expert Help

Armand Flooring has representatives available for customers to call and get advice on flooring choices, pricing, product usages, and returns.

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The Bad

  • Complaints
  • Shipping
  • Long Time to Receive Refunds

Complaints

There are a lot of complaints about Armand Flooring; more can be found online about the negative than the positive. This retailer has been around for only five years, and it doesn't seem to have the customer service piece of business down yet.

Shipping

Products from Armand Flooring seem to have many delays getting to customers’ homes. Although some of this can be attributed to the supply chain issues surrounding Covid-19, shipping issues seem to be in complaints documented from the start of the business.

Long Time to Receive Refunds

Another issue that is consistent in a lot of Armand Flooring reviews is that when customers are receiving a refund, it takes forever. Flooring isn’t a cheap purchase, and with such a huge amount being paid for a product, customers should not be waiting for months to get their money back.

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The Bottom Line

Armand Flooring Products has been around only a few years and does not have a good reputation for customer service. While it’s true that the past few years with Covid-19 have been difficult on manufacturers and retail suppliers, customers have been reporting these problems with Armand Flooring customers since it opened its doors. 

We wouldn’t recommend using Armand Flooring Products as a flooring retailer because we trust reviews of past customers. 

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