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2 User Reviews
LAST UPDATED: February 27th, 2020

Visionworks is an eyewear company founded in 1988, with over 700 locations across 40 states. It sells contact lenses, glasses, and sunglasses in-stores and online, with a wide range of more than 2,300 frame options from these popular brands:

  • Armani
  • BCBG
  • Calvin Klein
  • Candies
  • Coach
  • Converse
  • Kate Spade
  • Lacoste
  • Nike
  • Nine West
  • Swarovski

In addition to all of the designer frames, users can also shop a selection of frames under $100. Users can shop by price, frame shape, face shape, color, frame size, material, and even upload a photo to virtually try on eyeglass frames.

The standard list price for frames runs between about $70–$300 and standard pricing for lenses runs between $50–$700+, depending on lens options and coating options. So, frames and lenses together, before any discounts or insurance benefits can cost $120–$1,000.

Users need to have a current eyeglass prescription and pupillary distance to place an order. Once an order is placed, it can take 10 days to process and 1–5 days for shipping. So, you will get your order within 11–16 days. Shoppers can contact customer service by phone, live chat, fax, or email.

Keep reading for pros and cons of buying glasses from this online optical shop.

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The Good

  • 30-Day Guarantee
  • 40% Online Promo
  • Financing Available
  • Free Cleaning and Adjustments

30-Day Guarantee

Visionworks offers a 30-day satisfaction guarantee. Customers can return or exchange their glasses within this timeframe.

40 Percent Online Promo

Online shoppers should know about the 40 percent off online promotion for a complete pair of prescription lenses and frames. Restrictions apply, so read them carefully. You should see the discounted price while browsing through the website. You can also use the code SAVE40 to purchase.

Financing Available

Visionworks accepts CareCredit financing. This is helpful if your old glasses break and you can’t afford to fully purchase a new pair.

Free Cleaning and Adjustments

One of the benefits of working with a huge nationwide chain is that for the lifetime of your glasses, you can visit a Visionworks location for free cleanings, adjustments, replacement screws, and nose pads.

 

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The Bad

  • Vision Plans Accepted Online
  • Processing time
  • Non-Refundable Shipping

Vision Plans Accepted Online

While online glasses retailers like EyeBuyDirect and Firmoo don’t work directly with any insurance providers, Visionworks does.

Online, Visionworks only accepts Davis Vision insurance plans, but many more are accepted in-store. If you want to shop online with a high-quality retailer accepting more insurance plans, check out LensCrafters and TargetOptical.

Keep in mind that you can still pay with an HSA or FSA insurance benefits card, as long as it is co-branded with American Express, Visa, MasterCard, or Discover Card.

Processing time

Online orders can take about 10 days for processing, so it can be a couple of weeks before you receive your package.

Non-Refundable Shipping

Visionworks offers a 100 percent merchandise refund or exchange, but shipping fees are not refundable.

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The Bottom Line

Visionworks sells a wide range of affordable designer and name-brand glasses in the middle price range. Ordering online may offer up to a 40 percent discount, which you may need, especially if you were planning to make a purchase with your vision insurance. Customers benefit from CareCredit financing and a 30-day satisfaction guarantee, but won’t be reimbursed for shipping fees.

Have you ordered glasses from Visionworks? Let us know about your experience with a quick review below.

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3.5

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2 Reviews

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Mike Ika West Valley City, UT

I had an average experience with Vision Works online. The issue with ordering glasses online is that it takes longer to get corrections made. I ordered a pair of glasses, they came in and the frames were too small. Sending the glasses back to get the correct frame size just added time to me being without glasses. Having to return anything from an online purchase is just a pain and a hassle.

2 years ago

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Dwhoush Theodore, AL

I am very happy with Visionworks. They were very nice, knowledgeable, and helpful. I was able to get my doctors visit and order my contacts all in one visit. They also gave me a copy of my prescription in case I wanted to order glasses online or elsewhere.

2 years ago