EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Since 2006, this retailer has offered affordable in-house eyeglasses. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear.
In 2013, the company was acquired by the Essilor Group, a huge international eyewear company.
Shop EyeBuyDirect’s more than 1,200 frames by size, shape, rim, material, color, and special features like bifocal or progressive-friendly frames, adjustable nose-pads, and spring hinges. There is even a fit and style quiz to help you understand your preferences. While it does offer more than 200 sunglass styles, adults and kids frames can be used for prescription and non-prescription glasses and sunglasses, plus reading or computer glasses. You can virtually try them on with the EyeTry virtual mirror.
Customers can create an account with their already existing Amazon or Facebook credentials. You need to have a valid prescription and pupillary distance measurement to order and glasses are delivered within 7–14 business days.
Keep reading for pros and cons of shopping at EyeBuyDirect.
EyeBuyDirect offers low-priced glasses, with an average total purchase of $65. It is direct sale only. All manufacturing is under one roof, so overhead is low.
Frames range from $6–$70, with 1.50 index single vision lenses included. From there, there is an added cost for upgraded frames:
Not only are the frame prices low, but that price includes standard 1.5 single vision lenses. On top of that, the site even has a Coupons section to see what current discounts and promos are. You don’t have to wait until a specific code is emailed to you
Not only does EyeBuyDirect offer affordable prices, but it also offers a wide variety of lens options, including single vision distance and reading glasses, and progressive lenses as well as fashion glasses with non-prescription lenses. You can even buy bifocals, which is a lens type that other online eyewear retailers exclude.
Two options for blue light filtering glasses to help with eye fatigue and digital eye strain include EDBlue and SightRelax.
Lenses automatically come with anti-scratch coating, but you can add-on the following coatings:
Orders over $99 ship free. If your order total is less than $99, it’s still a bargain, but you do have to pay $5.95 for standard USPS shipping (7–14 business days) You can upgrade to faster shipping for $19+ via UPS and UPS Next Day Air, but that won’t expedite your processing time.
Customers can return or exchange their glasses within 14 days via the fit and style guarantee.
If you return after the 14-day policy, you will have to pay for return shipping.
This isn’t the longest return or refund policy (many other online eyeglass stores offer 30 days), but at least you can return for a refund, with no fees.
Customers have a variety of ways to contact EyeBuyDirect. Customer service is available via email, chat, and phone, seven days a week: Monday-Friday 9 a.m. to midnight (Eastern) and Saturday and Sunday (9 a.m. to 6 p.m. Eastern).
EyeBuyDirect also offers a product guarantee for 12 months if there is a defect in materials or workmanship. However, this doesn’t cover mistakes and scratches.
This guarantee is probably a big reason why the site boasts a 95 percent satisfaction rate with customers.
Keep in mind that it is a one-time replacement. It can’t be used for replacements multiple times within that first year.
For every order, EyeBuyDirect will donate a pair of prescription glasses through an organization called Vision for Life.
If you spend over $99 in a calendar year, you are eligible for EyeBuyDirect’s Focus Loyalty Program, which comes with cool benefits and discounts:
Additional discounts are available at eyebuydirect.com for lots of groups:
While EyeBuyDirect has a huge selection of frames and lenses, you won’t find contact lenses among its inventory. If you want to also buy some contacts, check out Costco Optical, Hubble Contacts, or Target Optical, among others.
You can virtually try on glasses when you upload a photo through the EyeTry option, but you can’t try on frames at home without purchasing.
Remember, if you don’t like them, you can return within 14 days.
EyeBuyDirect does not partner with any vision insurance providers. So, if you want to use insurance, it will have to be an out-of-network benefit. However, FSA and HSA cards are accepted, if they are branded with a major credit card.
While you can definitely buy progressive lenses, you can’t get lined trifocals at EyeBuyDirect.
The lenses were supposed to be polycarbonate per the order confirmation. Turns out they were not. I fell and one of the lenses shattered. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Over $25,000 in medical bills. Expert examination of the lens showed that it was an acrylic and not polycarbonate. Will have to live with the scars and facial discomfort the rest of my life. If you purchased glasses with polycarbonate lenses from EyeBuyDirect I highly recommend that you have them verified by an optometrist.
I just love my new sunglasses. 4th pair from EyeBuy - all have been terrific!
My experience was quick and painless, and a lot cheaper than in-store options! And my glasses are great :)
Very quick and easy. I love my new frames!!
The price and quality is great. Fast delivery
Glasses arent bad but they slide alittle
The affordability. That is everything! I've never owned more than one pair of glasses at a time and you pray to God nothing happens. With eyebuy direct I've been able to have glasses for multiple occasions that make me feel confident and good about myself. It's nice to have variety while having full confidence in knowing they are also extremely functional
Very helpful , nice affordable glasses was very impressed. Would definitely order from Eye Buy Direct in the future for several other pairs
I love my glass and the lens to protect my eyes while in front of screen is really helping, no more headaches.
Mentioned 1 yr guarantee however, makes you pay for shipping which can sometimes be more than the glasses themselves.
Glasses are great prices, you always have some sort of discount, usually receive glasses within two weeks or less.
Affordable yet good quality product that comes in a good timely manner
Glasses to small and I thought they were transitionals not stay dark all the time
This company is awesome. Period. The selection is great, the price is great and the frame selection is made so easy that I don't stress when I need to order glasses anymore.
I just am not going to be able to wear them because they are falling off my face. Bummer.
Came fast, right prescription and fits well.
Amazing ! Love my glasses , the delivery was fast and the glasses are also very good quality
Easy to order, great prices, and quick shipping!
I love EBD! They are the only place I get glasses from now! Their customer service is top-notch and always extremely friendly and knowledgeable!
Affordable, quick delivery, great glasses! Thank you!
I like the selection of classes that they have but whether or not the glasses will be in stock is sometimes an issue when ordering.
Great selection and customer service is amazing!
It was so simple to order my daughter new glasses. She needed new Lenses and since the stores are all closed, I couldn't get them for her. EBD came to the rescue. All the different price points, she had a ton to choose from in our price range. I would recommend EBD to everyone I know!!
Everything was good. i have ordered twice and both times I have been satisfied all the way around.
A great pair of glasses, at the best price I have ever gotten, We will be using EyeBuyDirect for all our glasses needs
I received both glasses in great shape but I am returning one as it does not fit my face , too big.
Super easy to purchase and very fast shipping! My tracking never updated past cutting and beveling, but they were here within a week of purchase so it was a very happy surprise!
The glasses are lovely and cheap, but the customer service is what is really outstanding. The support team contacted me to make sure that I had typed my prescription in correctly because it is a little unusual and they wanted to make sure that there wasn't a typo. I really appreciated that they cared enough to double check the details and to take the time to make sure I was getting the right prescription!
The prescription is way off... I’ve tried to reach out and understand how to return or exchange but no response so far
Very impressed with their service. I wanted to get a second pair of blue light glasses while working from home, but was worried about going back to the eye doctor. Since I had the prescription I was able to get the glasses online for a very good price. They work as well as the first pair I got that cost much more.
Love the styles, flexibility/options and prices are reasonable
Fantastic, arrived way before they said i would get them. ..and excellent communication theoughout the process!
Reasonably priced frames, easy ordering and satisfaction guarantee.
Love my glasses , Perect 🤩🤤 I recomended
Amazing I like their customer service !!
I am happy with the product & the service. The fact they donate a pair of glasses for every purchased pair was a primary motivator for me!
They were very professional and extremely prompt with my order.
Everything has been seamless every time I have ordered from this company (3x so far). I am very hard on glasses and love that I can buy multiple pairs at such an affordable price. The packaging is nice and modern, each pair comes in a box with a protective bag, which can also be used to clean the glasses. I will continue to recommend and purchase from this site. Thank you!
easy. affordable. fast. I appreciate the additional blue light protection.
Prompt pretty cheap cute fits well does not give headache
Both pairs I received were great except for the pair with transitionals. I find they don’t actually get dark enough to work as sunglasses. They’re just a vague grey. If we weren’t going through a a pandemic I would return them.
Great Always Received in a timely manner.
I was really scared to order ion line. When I got them I could see up close but not far away and I need to send them back
Came pretty quickly and I like the style. However, the blue light blocking technology seems VERY minimal. I did some "blue light blocking" tests and they didn't work. I have even wondered if they made a mistake and sent me lenses without the blue light coating. If you're looking for strong blue light glasses these ain't it!
Great company. Wide selection and solid product.
Affordable glasses that fit great and look super cute! Fast shipping - can't wait to order more.
Second time ordering. Return customer. 10 days to deliver from order date. Not bad! The website can be a little quirky to order glasses. The interface takes a little getting used to. It was easier the second time around. Thank you again for your excellent service.
Great glasses, inexpensive and fast delivery. Why would you do it any other way?
Inexpensive, high quality products and fast shipping
My first pair I order hurt the back on my head so I returned. Pleased that everything went good no questions ask just like they say. Ordered 2nd pair they came in and I love them. I did order up on the Progressive lenses though and like much better than the standard. Thank's definetly will be back!