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EyeBuyDirect

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6.4

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 31st, 2025

EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Since 2006, this retailer has offered affordable in-house eyeglasses. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear.

In 2013, the company was acquired by the Essilor Group, a huge international eyewear company.

Shop EyeBuyDirect’s more than 1,200 frames by size, shape, rim, material, color, and special features like bifocal or progressive-friendly frames, adjustable nose-pads, and spring hinges. There is even a fit and style quiz to help you understand your preferences. While it does offer more than 200 sunglass styles, adults and kids frames can be used for prescription and non-prescription glasses and sunglasses, plus reading or computer glasses. You can virtually try them on with the EyeTry virtual mirror.

Customers can create an account with their already existing Amazon or Facebook credentials. You need to have a valid prescription and pupillary distance measurement to order and glasses are delivered within 7–14 business days.

Keep reading for pros and cons of shopping at EyeBuyDirect.

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The Good

  • Affordable Frames and Lenses
  • Lots of Prescription Lenses
  • Free Shipping
  • Return Policy
  • 365-Day Guarantee
  • Buy One, Give One
  • Loyalty and Discounts

Affordable Frames and Lenses

EyeBuyDirect offers low-priced glasses, with an average total purchase of $65. It is direct sale only. All manufacturing is under one roof, so overhead is low.

Frames range from $6–$70, with 1.50 index single vision lenses included. From there, there is an added cost for upgraded frames:

  • Bifocal — $29
  • Progressive — $49
  • Premium Progressive — $69

Not only are the frame prices low, but that price includes standard 1.5 single vision lenses. On top of that, the site even has a Coupons section to see what current discounts and promos are. You don’t have to wait until a specific code is emailed to you

Lots of Prescription Lenses

Not only does EyeBuyDirect offer affordable prices, but it also offers a wide variety of lens options, including single vision distance and reading glasses, and progressive lenses as well as fashion glasses with non-prescription lenses. You can even buy bifocals, which is a lens type that other online eyewear retailers exclude.

Two options for blue light filtering glasses to help with eye fatigue and digital eye strain include EDBlue and SightRelax.

Indexes available:

  • 1.50 standard
  • 1.57
  • 1.59
  • 1.60
  • 1.67
  • 1.74

Lenses automatically come with anti-scratch coating, but you can add-on the following coatings:

  • Anti-reflective coating
  • Light-adjusting photochromic lenses
  • Premium photochromic Transitions™ coating, light-adjusting, UV protection, anti-smudge, AR, scratch resistant
  • Four color tints, and two intensities
  • Gradient-tinted coating, darker tint at the top and lighter at the bottom
  • Polarized coating in three colors (dark green, brown, or gray) for reducing reflections
  • Mirrored tinting in three colors (blue, gold, silver)
  • Water repellant
  • UV protective coating (free with 1.59 polycarbonate)

Free Shipping Over $99

Orders over $99 ship free. If your order total is less than $99, it’s still a bargain, but you do have to pay $5.95 for standard USPS shipping (7–14 business days) You can upgrade to faster shipping for $19+ via UPS and UPS Next Day Air, but that won’t expedite your processing time.

Return Policy

Customers can return or exchange their glasses within 14 days via the fit and style guarantee.

If you return after the 14-day policy, you will have to pay for return shipping.

This isn’t the longest return or refund policy (many other online eyeglass stores offer 30 days), but at least you can return for a refund, with no fees.

Customers have a variety of ways to contact EyeBuyDirect. Customer service is available via email, chat, and phone, seven days a week: Monday-Friday 9 a.m. to midnight (Eastern) and Saturday and Sunday (9 a.m. to 6 p.m. Eastern).

365-Day Guarantee

EyeBuyDirect also offers a product guarantee for 12 months if there is a defect in materials or workmanship. However, this doesn’t cover mistakes and scratches.

This guarantee is probably a big reason why the site boasts a 95 percent satisfaction rate with customers.

Keep in mind that it is a one-time replacement. It can’t be used for replacements multiple times within that first year.

Buy One, Give One

For every order, EyeBuyDirect will donate a pair of prescription glasses through an organization called Vision for Life.

Loyalty and Discounts

If you spend over $99 in a calendar year, you are eligible for EyeBuyDirect’s Focus Loyalty Program, which comes with cool benefits and discounts:

  • Buy One, Get One Free Offer
  • 15% off any purchase
  • Free U.S. Shipping
  • Free premium glasses case
  • 30% off sunglasses discount
  • 20% off a single purchase
  • Exclusive offers
  • Exclusive early access to limited collections

Additional discounts are available at eyebuydirect.com for lots of groups:

  • Student Discount — 20% off plus free shipping
  • Veterans’ Discount — 20% off
  • Referral Discount — When you refer a friend, you get $10 (and they get $10 off their first order). There is a $50 bonus when you add five new referrals. You can track your progress through your EBD account.

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The Bad

  • Glasses Only
  • Try-On
  • Insurance
  • Trifocal Lenses

Glasses Only

While EyeBuyDirect has a huge selection of frames and lenses, you won’t find contact lenses among its inventory.

Try-On

You can virtually try on glasses when you upload a photo through the EyeTry option, but you can’t try on frames at home without purchasing.

Remember, if you don’t like them, you can return within 14 days.

Insurance

EyeBuyDirect does not partner with any vision insurance providers. So, if you want to use insurance, it will have to be an out-of-network benefit. However, FSA and HSA cards are accepted, if they are branded with a major credit card.

Trifocal Lenses

While you can definitely buy progressive lenses, you can’t get lined trifocals at EyeBuyDirect.

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The Bottom Line

EyeBuyDirect offers a huge selection of its low-price, self-branded frames. You can get single vision glasses for as little as $6. This is pretty cheap, when you consider that most eyeglass stores selling nationwide brands can cost hundreds of dollars for the same thing. Most customers will be able to find a good option.

EyeBuyDirect offers a 14-day return policy, a 1-year warranty, and lots of discount opportunities, on top of the retailer’s already low prices.

Have you ordered a pair of glasses or sunglasses from EyeBuyDirect? Tell us about your experience with a quick review below.

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Star Rating

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4.6

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951 Reviews

Review Breakdown

5 grade

76%

4 grade

15%

3 grade

6%

2 grade

2%

1 grade

1%

Sentiment Criteria

Value

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Quality

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Service

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Gerardo Silva

I needed glasses as my old frames were scratched horribly. I didn't want to go through my insurance because my glasses were over 600. So I looked online and found EyeBuyDirect. I was impressed with the selection. The only issue I had was that they didn't believe my frame size so it took 4 weeks. I had to verify with them my eye distance because larger person and my frames are xlarge. Though I'm happy with the 2 pair I got, which were my everyday glasses and my prescription sunglasses. All for 300. Pretty good deal.

9 months ago

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Keerthana Manivannan Santa Clara, CA

I had a great experience buying from EyeBuyDirect. Honestly, I did not know that we can buy prescription glasses online. I thought we had to go to the optometrist and get it from there - which can end up being super expensive. EyeBuyDirect is way cheaper than that. So friendly on your pocket! However, I do think that products from EyeBuyDirect are not of AMAZAZING quality. I mean, they're not super cheap quality but they are not super amazing quality either. Get what I mean? They have this patch on glasses where we can put a sunglass layer on top of our normal glass (it has magnets!) I thought it was the coolest thing ever!!! Their customer service was great, I returned a couple of glasses which didn't suit my face. I think they have free returns within a window of purchase. I also got a refund from my vision insurance provider (a portion of my bill at least) with the itemized receipt from Eye Buy Direct. so that's great! Overall - very good. 9/10 recommend.

3 years ago

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David Rosenberg San Jose, CA

Self-service from my own home. Given the current state of the Pandemic, most optical places are closed, and I did not have to worry about distancing or contamination. It was great that I could select frames, "virtually" try them on (as many styles as I want without feeling any pressure from a salesperson or taking up someone's time), share the virtual images with friends and family to get a number of different opinions. The frames are extremely inexpensive and I get all the coatings, treatments, and lens options, at a more than reasonable price. It took about 10 days from order to delivery and compared to places that can prepare your glasses in an hour, one needs to have some patience.

5 years ago

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Alan Collins Raleigh, NC

These were for my wife. She loves them. I had a HUGE issue with my first order a couple of months ago though. First time trying out EyeBuyDirect. They advertised Premium Progressives which were supposed to have a much wider field of reading and mid-distance correction. Paid $60 for it! Sent them back thinking they HAD TO have been made incorrectly. Replacement pair were the same. Sent those back and order bi-focals instead. Love these and my frames. They were great through the whole ordeal BUT don't waste your $$ on the "Premium Progressives" because they're no different than regular progressives. I know because I tried those many years ago from an optometrist.

5 years ago

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dbssglasses Reno, NV

This first purchase was A+. Very high quality frame and flawless accuracy with a prescription requiring both myopia and presbyopia correction using 'premium progressive'/'free form' vs. 'Standard progressive' lense Rx which, based on the clear images provided show limitations for 'Standard progressive' that would not work for me driving or even flying with a private pilot. An additional purchase of a different model of eyeglass frames with tortoiseshell had very high physical quality including the prescription lenses, but extreme imbalance in the patterning such that they appeared mostly invisible on one side of my face due to large areas ( 40% to 70% ) of missing dark tortoiseshell patterning at brow line and bottom of eyeglass area provoking honest comments from family, friends and coworkers confirming my disappointment and thoughts that 'extreme asymmetry' is not what I want for working with the public in a professional capacity. Because the amount of variance in the tortoiseshell glasses pattern/color variegation was not disclosed prior to sending the glasses, nor is it an option, or demonstrated by photos provided by customers at eyebuydirect with glowing reviews I decided not to exchange and requested a refund fearing that I would receive another pair with another large and uncomplimentary anomaly. To return the glasses, eyebuydirect requests wrapping the box they come in with plastic because they are sent to donation/for charity and while it's great glasses are being donated, as a first time customer on my second purchase this experience makes me feel my buying experience had a 50% 'hit or miss' success rate for customer satisfaction of the appearance aesthetic of the finished product due to choosing eyeglasses with a pattern/variegated coloration! In closing, 4 star review due to the reality that most likely half of any orders of frames that have a tortoiseshell or other naturalized synthetic pattern may not meet expectations ending up as a return for donation due to too broad allowance for spacing of pattern/variegated coloration repeats in the final finished product but 5 stars on customer service and refunding once customer follows procedure!

5 years ago

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Baihe Claymont, DE

We love the styles and many different sizes of frames Good fit. What we don’t like ISEE have had a lot of breakage. The quality of the plastics used seems to be brittle especially where the arm connects to the temple. There is a one time replacement within the year, but if the same style replacement glasses break in same spot, they will not replace again. This is a manufactured defect if frame keeps breaking in same spot. We have replaced glasses with same frame because fit and style are correct but the plastic defect is annoying. Has happened to all family members with different styles of glasses. Better quality of materials should be used in their plastic frames. Then would be five star. Or be willing to replace more than once for manufacturing defect.

5 years ago

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Anna Funderburk Slidell, LA

So here’s my feel on eye but direct for a first time buyer. I ordered them on feb. 04 and revived them feb. 21. So the wait wasn’t unreasonable. Now I will say that the updates on the process were very off and had me worried as to if they were even getting my glasses ready. For a little over a week the website said received order. There wasn’t any other word on it then finally it said beveling edges for a few days and at this point I was getting close to two weeks. I sent a message to the company asking when I could maybe expect them because I was in need of glasses badly. The message I received back was an automated/generic reply. I waited a while longer and it finally said shipped but then for 3 days there was no tracking number or any kind of evidence that it had actually been shipped. Eventually then just showed up to my house one day and all of the shipping details just updated at once. So my feel is that if you need glasses fast I wouldn’t go for them as a first pick. If you want to talk to customer service I would try because I don’t think there is really anyone behind the computer there to talk about whatever issue you may have. As for prescription and glasses look over all I love them. They are perfect and exactly what I wanted. They feel sturdy and fit comfortably very true to size per chart they offer. I will be buying from this company again. Maybe just not when I am I dire need for eye ware.

5 years ago

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Liana Shpani South Weymouth, MA

My only issue with EyeBuyDirect has been this last order. My roommate’s glasses broke and i got her a new pair as a gift on January 27th. I just received the order, almost a month later. I received a 40% off coupon for my next order, which was another pair of glasses for my friend to see which pair arrived first since she couldn’t see. In a case like this where the glasses were needed urgently it was a big inconvenience and I ended up buying two pairs when only needing one. I also have had an issue where my ordered cases didn’t arrive and I asked them to be resent and months later only got one of them, not both. Other than that I have regularly bought from EyeBuyDirect and advertised it to my friends as a great place to purchase your glasses.

5 years ago

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Sachin Rana

I have needed sun protection for my eyes and have bought it online. Its quality is top notch and delivery was done on time . It saves my eyes from direct sunlight . It has been value product for me and i have been using it for a year now .

8 months ago

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A 1 MN

Great experience as far as a straight forward purchase is concerned. However, this company advertises a brand ambassador program that no one who works for EBD seems to know about. There is no direct phone number or contact email for the brand ambassador program. I've called and emailed several times and my requests is still unanswered. When I spoke with a manager last week he told me that he wasn't familiar with the program.

3 years ago

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Darlene Daguro Alameda, CA

Great selections on glasses, prices and lenses. Always a pleasure to buy from this site as it has great customer service and satisfaction. Although its a four star, I thought the transitional lens switched from clear to tinted but in actuality they are just tinted permanently. Overall, still doesn’t change my mind on selections and also the convenience of prescriptions saved to your profile. Awesome!

5 years ago Edited September 14, 2021

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Bianca Poway, CA

The only thing I disliked is how long it took to get my order (placed order 2/24, got it 3/10), but it wasn’t a horrible wait. Other than that, I really love what this company does. Insurance makes everything very expensive and all I want is to be able to see without breaking the bank, and that’s what I got with EyeBuyDirect. There are SO many frames to choose from and you can get something for any budget. For $14 I got great looking prescription glasses! And I don’t have to break the bank every time my prescription changes, I lose my glasses, or if my glasses break!

5 years ago

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Abigail Velasco Mundelein, IL

The quality is great. I like how they were transparent about how shipping was may be delayed due to some unforeseen issues. Other than that I received so many compliments and i absolutely adore my glasses! This was the first time I ever ordered prescription glasses online and I’m not mad about it! They fit great and I have no vision difficulties! Thank you!

5 years ago

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Velora BForaker Chicago, IL

Easy to shop website, has a nice selection of glasses and sunglasses. Love that it provides a lot of measurements and guides for selecting the right size glasses. Was a little hard to understand at first but it helped me pick the right size. Shipping did take way longer than expected due to unforeseen circumstances but EyeBuyDirect gave great customer service in response to the delay.

5 years ago

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Owen Robert Roanoke, VA

I like how easy it is to see the dimensions and measurements of your potential frames. My frames took a bit longer than expected to get to me, but overall I enjoyed selecting the frames, and am happy with one of the pairs I received. One style I'm not so happy with, as it looks better on the site than in reality, but that's at the fault of EyeBuyDirect.

5 years ago

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Morgan Tennant Shelley, ID

EyeBuyDirect is very easy to use. I like the feature to add a picture of yourself to model the glasses. It makes choosing frames easier when this service is online. These products are usually cheap, but a great bang for your buck.

3 years ago

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Becca Nguyen Silver Spring, MD

Both pairs I received were great except for the pair with transitionals. I find they don’t actually get dark enough to work as sunglasses. They’re just a vague grey. If we weren’t going through a a pandemic I would return them.

4 years ago

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Ariel Zaksenberg Brooklyn, NY

Came pretty quickly and I like the style. However, the blue light blocking technology seems VERY minimal. I did some "blue light blocking" tests and they didn't work. I have even wondered if they made a mistake and sent me lenses without the blue light coating. If you're looking for strong blue light glasses these ain't it!

4 years ago

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Park E Garnes Jr Elkridge, MD

Immaculate precise prescription. Beautiful lenses very comfortable prescription. Not being able to try on lenses caused a slight issue. But I'd recommend using them. The overall price is comparable to local stores. Thanks

4 years ago

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Gaby Laboy Woodside, NY

I like that there are multiple different styles to choose from and the price points are incredible! My only complaint is that they should have some kind of repair department for anyone whose glasses may have broken no matter the time period.

4 years ago

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Jacquelyn High Mitchell, SD

The first pair of glasses I ordered on EyeBuyDirect didn't last very long. They broke after a couple of months. I attribute them breaking to the fact that I have 4 kids and they all really like to jump on mom... I ordered the same pair the second time around plus 2 other pairs. I love them all!

4 years ago

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JENNIFER PARRAMORE Quincy, FL

I received my glasses promptly. They fit and most of all I love the wider range of mid and close up. The main thing I don't like is the color it was supposed to be rose gold it didn't have rose or pink tint at all. Also I tried to buy one donate one and ended up buying 2 pair. I emailed Eyebuy but never received a answer.

5 years ago

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Nadia Amis Halethorpe, MD

I love that i can enter my prescription and get frames for such a great price from my home . I recieved my first pair 3 days after ordering them. They fit perfectly and comfortable. The packaging was very sturdy . And the prices are unbeatable.

5 years ago

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M T Baltimore, MD

The glasses are great, but the website could be better. I need to return one of the three glasses I ordered because they don't fit properly, but there is no option to print the return slip when i review my orders. I only have 14 days to return them, so that's kind of annoying.

5 years ago

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Eleisha Lilly Menan, ID

I like that everything is pretty cheap, but I wish you knew going in, not only the price of the frames but also of the lenses. I like that you can try on the glasses. I also found the frames to feel a bit fragile, but I don’t know like that they are light, so I’m not sure on that one.

5 years ago

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Kart K ,

Great prices and selection of frames. Try on feature is very helpful. However the lenses seem to vary a lot between frames as in with the same prescription the sight correction altered when I ordered 4 frames. only 2 of them were according to my prescription and didn't give me a headache!

5 years ago

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Smstreicher21 Minneapolis, MN

It is hard to find the right kind of frames. I’ve probably purchased 15 in the last 3 years and have kept 4. I may have to pay closer attention to the measurements of the glasses for the small and extra small seem too big for my head. I always feel bad sending them back but they will not be worn.

5 years ago

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Cait Lynnwood, WA

My favorite part of my experience was definitely the ability to have my new glasses with their new prescription in a timely fashion. My old pair broke at work, and I was able to get a check up that weekend, and that sunday night I ordered from EyeBuyDirect. With the 2 day shipping special I had my glasses by Tuesday night.

5 years ago

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Mike Trash Germantown, MD

I've bought from EyeBuyDirect before, never had an issue with previous orders. My most recent order was troubling since my account said it was delivered in my mailbox 3 days prior to when I actually received it. Besides that, I love the glasses. Love the company.

5 years ago

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Sharonda Lewis ,

It's been a great experience, and I love my new glasses and prescription shades!! The only thing I took slight issue with was the status of my order always said lens cutting, and then I got my glasses. The process status just wasn't kept up on the site, but I did my glasses faster than I expected. Thank you!

5 years ago

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Kat Anaheim, CA

EyeBuyDirect is a great place to purchase glasses. I just wish that some of the glasses shown on the #EBDFamily page on the website were in a size large because there were glasses that I would have purchased if they were in a size large.

5 years ago

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Sora Sirotta Midlothian, VA

My prescription is very expensive at a normal eye doctor (partial blindness) plus I work in a very Manuel field and I break glasses like there’s no tomorrow. So the most inexpensive options are super appreciated. My fiancée says sadly the aviators make me look like I have a metal unibrow.

5 years ago

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Raul Trujillo Tampa, FL

What i like most is that the lenses are right my prescription but bouth of my glasses have like a litle scratch on the coating and also one off the legs is bended or damage and you can see the bend,the shipping toke for ever.if someone can help me with this inconveniences i will appreciate. Thanks.

5 years ago

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kimmquake Mesa, AZ

I love my glasses however there was a two week delay and it almost took an entire month to get here. As far as I know it was supposed to ship from California or something? I got an email about the delay which is very good but it’s unfortunate that it happened.

5 years ago

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D. Plude Seattle, WA

Having to write a credit card validation form was insane. Is your credit so bad you have to confirm in writing??? And the delivery was--yes, as stated--a very long 10 business days. That's odd in this age. And too long! Yes the price was fantastic & the quality seems OK.

5 years ago

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Jamie Canton, OH

Overall, my experience was good. My order was delayed because of issues with shipping from China. I just wish the company would have informed me of this earlier instead of after I received my glasses. I was waiting on my order for three weeks without knowing any updates.

5 years ago

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MARCIE PERSSON Hardy, VA

THIS IS MY FIRST TIME BUYING FROM EYE BUY DIRECT AND I AM VERY SATISIFIED SO FAR WITH MY GLASSES THE ONE THING I DID NOT LIKE IS IT TOOK SO LONG TO GET MY GLASSES AND I FOR QUITE A WHILE DID NOT KNOW WHERE OR WHEN I WOULD RECEIVE MY GLASSES IT TOOK SEVERAL WEEKS TO GET THEM AND I DID NOT KNOW WHEN I WAS GOING TO RECEIVE THEM

5 years ago

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Kimberly Amber Orlando, FL

fifth pair of glasses I bought from eye buy direct. 4 prescription, every day glasses and 1 pair of prescription sunglasses. They were all great quality also less than half the price of glasses that i would buy in store. They even updated me when my glasses would be a week or two late. I love EBD.

5 years ago

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Kelsey Delevan, NY

They always responded back to me in a timely manner and assisted with whatever issue I was having. It took a little longer than anticipated to receive my order but they were wonderful and keeping me posted with the processing issues they were experiencing. I have already recommended them to many friends and family for future purchases.

5 years ago

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Lexi Milliren La Crosse, WI

I ordered glasses a couple of years ago that I loved! Ordered a new pair this past December. The shipping got delayed, but I received a 40% for my next purchase that is good for a year! I had them delivered to my parents house so I haven’t gotten to try them yet but I’m sure I will love them!

5 years ago

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Amalia AMLU5848 Arvada, CO

For the price of the glasses, I would recommend EyeBuyDirect. However, if you have a strong prescription or need special accommodations for your glasses (e.g. astigmatism correction), I would purchase higher quality glasses. The EyeBuyDirect glasses are cheap and it shows, but if you love switching up your glasses or finding yourself constantly replacing expensive pairs, I would use this site.

5 years ago

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Sevill Vidovik Phoenix, AZ

Bought eyeglasses with thin frames. Suited perfect to me but after some time they began to broke little by little. Repaired them quickly and everyhting if ok, thanks for ice customer care.

3 years ago

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Loren Beaufort, SC

My glasses were good- lenses perfect - frame good quality - style - a little to large for me. Overall, nice job. The frames should be sent first to try on. I should have used the virtual try on feature

4 years ago

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Sekethia Walton South Boston, VA

I like the prices but I don’t like how the lenses cost extra, especially since they are just regular prescription glasses. The quality are always excellent and they come with a case and wipe.

4 years ago

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Simply Coco Romulus, MI

The prices were great and my glasses look amazing! My first pair although I’d received the wrong set was replaced and the communication was on point! Excellent response times. Thank you!!

5 years ago

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David Misner Reno, NV

It is very hard to order the Transitions on line. The point on the glasses were the prescription starts to change is to high and It would have been nice to be able to chose were that should be.

5 years ago

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Michael Brown Vancouver, WA

I was impressed with how soon I received my glasses. I also LOVE my glasses. Thank you. I've already ordered two more. I may have a serious addiction now. EBD is GREAT!!!!!!!!!!!!!!!!!!!

5 years ago

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Rayhana Bhuiyan Swarthmore, PA

Although I changed my shipping address and my item went to my old one the customer service was so amazing to help me get a new one replaced and get my glasses fast too!! This is why I buy my frame from here!!! Thank you!!

5 years ago

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MedicineWoman Killeen, TX

I found ease of ordering a big factor. The only thing I do not like about my glasses is that they seem flimsy. I wish the frames felt more stable. So far though, no problems.

5 years ago

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Diego Torrance, CA

Good service. I did request one of my glasses to be changed colors and the order claims I picked the color I wanted to switch to but did not actually change it. Other than that, good product.

5 years ago