4.6
6.4
Overall Score
Author: Kaitlyn Short
EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Since 2006, this retailer has offered affordable in-house eyeglasses. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear.
In 2013, the company was acquired by the Essilor Group, a huge international eyewear company.
Shop EyeBuyDirect’s more than 1,200 frames by size, shape, rim, material, color, and special features like bifocal or progressive-friendly frames, adjustable nose-pads, and spring hinges. There is even a fit and style quiz to help you understand your preferences. While it does offer more than 200 sunglass styles, adults and kids frames can be used for prescription and non-prescription glasses and sunglasses, plus reading or computer glasses. You can virtually try them on with the EyeTry virtual mirror.
Customers can create an account with their already existing Amazon or Facebook credentials. You need to have a valid prescription and pupillary distance measurement to order and glasses are delivered within 7–14 business days.
Keep reading for pros and cons of shopping at EyeBuyDirect.
EyeBuyDirect offers low-priced glasses, with an average total purchase of $65. It is direct sale only. All manufacturing is under one roof, so overhead is low.
Frames range from $6–$70, with 1.50 index single vision lenses included. From there, there is an added cost for upgraded frames:
Not only are the frame prices low, but that price includes standard 1.5 single vision lenses. On top of that, the site even has a Coupons section to see what current discounts and promos are. You don’t have to wait until a specific code is emailed to you
Not only does EyeBuyDirect offer affordable prices, but it also offers a wide variety of lens options, including single vision distance and reading glasses, and progressive lenses as well as fashion glasses with non-prescription lenses. You can even buy bifocals, which is a lens type that other online eyewear retailers exclude.
Two options for blue light filtering glasses to help with eye fatigue and digital eye strain include EDBlue and SightRelax.
Indexes available:
Lenses automatically come with anti-scratch coating, but you can add-on the following coatings:
Orders over $99 ship free. If your order total is less than $99, it’s still a bargain, but you do have to pay $5.95 for standard USPS shipping (7–14 business days) You can upgrade to faster shipping for $19+ via UPS and UPS Next Day Air, but that won’t expedite your processing time.
Customers can return or exchange their glasses within 14 days via the fit and style guarantee.
If you return after the 14-day policy, you will have to pay for return shipping.
This isn’t the longest return or refund policy (many other online eyeglass stores offer 30 days), but at least you can return for a refund, with no fees.
Customers have a variety of ways to contact EyeBuyDirect. Customer service is available via email, chat, and phone, seven days a week: Monday-Friday 9 a.m. to midnight (Eastern) and Saturday and Sunday (9 a.m. to 6 p.m. Eastern).
EyeBuyDirect also offers a product guarantee for 12 months if there is a defect in materials or workmanship. However, this doesn’t cover mistakes and scratches.
This guarantee is probably a big reason why the site boasts a 95 percent satisfaction rate with customers.
Keep in mind that it is a one-time replacement. It can’t be used for replacements multiple times within that first year.
For every order, EyeBuyDirect will donate a pair of prescription glasses through an organization called Vision for Life.
If you spend over $99 in a calendar year, you are eligible for EyeBuyDirect’s Focus Loyalty Program, which comes with cool benefits and discounts:
Additional discounts are available at eyebuydirect.com for lots of groups:
While EyeBuyDirect has a huge selection of frames and lenses, you won’t find contact lenses among its inventory.
You can virtually try on glasses when you upload a photo through the EyeTry option, but you can’t try on frames at home without purchasing.
Remember, if you don’t like them, you can return within 14 days.
EyeBuyDirect does not partner with any vision insurance providers. So, if you want to use insurance, it will have to be an out-of-network benefit. However, FSA and HSA cards are accepted, if they are branded with a major credit card.
While you can definitely buy progressive lenses, you can’t get lined trifocals at EyeBuyDirect.
EyeBuyDirect offers a huge selection of its low-price, self-branded frames. You can get single vision glasses for as little as $6. This is pretty cheap, when you consider that most eyeglass stores selling nationwide brands can cost hundreds of dollars for the same thing. Most customers will be able to find a good option.
EyeBuyDirect offers a 14-day return policy, a 1-year warranty, and lots of discount opportunities, on top of the retailer’s already low prices.
Have you ordered a pair of glasses or sunglasses from EyeBuyDirect? Tell us about your experience with a quick review below.
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