Name: Overnight Glasses
Rating: 4.4

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Verified Customer

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John Thomas Lincolnton, NC

Good prices, quick service, most helpful with an ordering mistake

1 year ago

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Craig E Proulx Clay, NY

easy to order. fast delivery. price was good. why buy new frames every year.

1 year ago

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Susan Schuman Baltimore, MD

Ordering process was easy, prices are reasonable and shipping is fast.

1 year ago

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Robert Pritchard Springfield, IL

I'm not very tech savy,but everything about my online order went perfectly.

1 year ago

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Jennifer Mills South Burlington, VT

Love the glasses, but never received the case and cleaning spray for my 2nd pair.

1 year ago

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Rachael Ven Dawson Milwaukee, WI

Received glasses WAY after the guaranteed period, just to break within three days and wait another week for a replacement

1 year ago

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Kristi Miller Belton, TX

Amazing quality of glasses! I have told everyone I work with about them.

1 year ago

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Michael Weiss Warrenton, VA

Great customer service. Production time and shipping are fast.

1 year ago

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Emily Johnston Richmond, VA

Fast and easy process! I did the entire order process online!

2 years ago

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Jackie Seymour, TN

Because I got my glasses the day they said I would receive them

2 years ago

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Jessica P New Fairfield, CT

Glasses got to me very fast and look great and are great quality.

2 years ago

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Sylvia Aponte Watertown, NY

Easy process and fast turnaround with my prescription eyeglasses.

2 years ago

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Joan Pham Orlando, FL

Fast reply, good quality lenses & best customer service I've ever encountered

2 years ago

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Dale Anderson Barberton, OH

Great quality and fast service! Very friendly correspondence.

2 years ago

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Frank Rogers Von Ormy, TX

They followed through and I was informed every step of the way.

2 years ago

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Christina Bell Woodstock, GA

The process, glasses, and the speed it was sent to me was phenomenal.

2 years ago

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Maury Solel Montvale, NJ

Speedy service, quality work as reflected in comfort on my nose bridge

2 years ago

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Melvin C Belli Mill Valley, CA

First oder you got the prescription wrong, your tecs switched the numbers, maybe they weren't wearing their glasses

2 years ago

Reply from Overnight Glasses

Hi Melvin. Please let me know the order number. I wish to inspect and remedy you for this issue.

Sep. 14th, 2021

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Michael Perugini Indianapolis, IN

The glasses looked and worked very well. They also got to me extremely fast

2 years ago

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Pamela Knox Harwich, MA

Great ordering process, customer service, and I like the glasses!

2 years ago

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Vinnita M Macri Penfield, NY

Quick and exactly as ordered. Loved my glasses when they arrived

2 years ago

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Mike McCanless Laguna Beach, CA

Product delivered as promised with great communication and fast shipping

2 years ago

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Rhonda wildon Philadelphia, PA

It was very easy. I received the glasses very fast. And the price was great

2 years ago

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Dawood Marion Berkeley, CA

The service is executed well and the turnaround is super fastüî•

2 years ago

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Steve Smedley Atlanta, IL

My glasses are fantastic! Very good value and are holding up well.

2 years ago

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Liz-e Patton Portland, OR

Lots more scratches than other lenses, but fl-41s were cheaper here than other places.

2 years ago

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W.C. Lewis Lakeville, MN

Prices aren't the best but their selection in lenses is. I've used them three times.

2 years ago

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Jay Nash San Francisco, CA

Uses cheap mailing methods through stamps.com. They lost my frames that I sent in for new lenses. I was able to obtain the usps records which was suppose to be an internal document and it showed that they spent $3.21 for shipping the frames. No insurance or even use reliable service as ups or fedex. Definitely not an overnight service. I get more advertising from them that over ways the cost of shipping. only if they move their resources and make sure they deliver a good product as promise they won't be need to spend it on advertising. I would not recommend using overnight glasses

2 years ago

Reply from Overnight Glasses

Hi Jay. Please let us know the order number. We will order new frames to replace the ones that got lost. We are working to implement new features to be able to insure and track lens replacement orders. These issues are pretty rare to happen and we cover the cost of the frames (regardless of carrier) even if it was lost in-route.

Sep. 21st, 2021

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Paola Alessandra Sensi-Isolani El Cerrito, CA

this is a terrible company! they advertise overnight glasses but for me this was hardly the case. I ordered them more than 5 days ago and still havent received confirmation they have been made and they were simple one lens glasses! Basically I have wasted $250 for glasses I will not receive before I leave. and the overnight service they use UPS doesn't deliver on Saturdays!! BEWARE OF THIS FALSE ADVERTISING! they don't even deserve one star and even though they list a phone number they never answer the phone!

2 years ago

Reply from Overnight Glasses

Hi Paola, Really sorry this was your experience with us. We are growing very fast and working to expand our customer service availability. Please reach out to [email protected] with the order number and we will gladly assist you.

Aug. 28th, 2021

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Kathy Miller Stewart Highland, CA

I ordered glasses , paid a ton for next day delivery. They did not look good, I mailed them back. 30 days after my order, still waiting for my refund. First, they shouldn’t use the name Overnight and use the term Free Shipping if you have to pay an outrageous, non refundable fee to receive them overnight. Second, it shouldn’t take so long for my refund. Never using again!!!

2 years ago

Reply from Overnight Glasses

Hi Kathy, Please let me know the order number, i wish to help.

Aug. 28th, 2021

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Wayne Hughes Alpharetta, GA

Very unhappy. Horrible service. I just received my glasses. The prescription was completely wrong! It was suppose to be a -4.0 and they put +4. 0 in the glasses. Plus I paid $59 for Next Day Rush and they sent them to be three days later. I requested a refund of shipping and got no response. I called to try and replace the glasses and no one answers and it says mail box full.

2 years ago

Reply from Overnight Glasses

Hi Wayne. Sorry this was your experience. Please let me know the order number. i wish to help.

Aug. 28th, 2021

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Irina Fimov Chicago, IL

Firs of - it took much more than 1 night. Second - i got my glasses back totally unusable - frame is deformed to the point that glasses are dropping out with any move i make. Frame e is totally normal and used before for the prescription lenses without issues. The customer service is the worth - a few weeks since i complained and still no answer!!! DO NOT USE THEM!!!

2 years ago

Reply from Overnight Glasses

Hi Irina, Sorry this was your experience. Please reach out to our support team with the order number. We wish to help! [email protected]

Aug. 28th, 2021

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Gene Lawrence, MA

Unfortunately, they do not stand by their product. I replaced lenses in two frames with them. One is holding up nicely. In another, one lens developed a noticeable stress crack in it. I contacted the company. Their answer was “send it to us we’ll put new lenses in”, but they want me to pay ... again. Would anyone deal with a company like that?

3 years ago

Reply from Overnight Glasses

Hi Gene, We take full responsibility for any manufacturing defect. 100% full refund for any such issue. We do need to inspect the lenses first as it helps us to avoid any such issues in the future.

Aug. 28th, 2021

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Travis White Lakeland, FL

Horrible company fake review on the actual site. I sent my frames in for lenses on the 3rd today is the 14th. It still saying in production I have called as well as sent emails with no responds. I have requested my money and frames back with no responds. DO NOT DO BUSINESS WITH THIS COMPANY THEY ARE THIEVES. Steal your frames and money and will not respond. I will be contacting my attorney and bank to report fraud

3 years ago

Reply from Overnight Glasses

Hi Travis, Please let me know the order number. We need to investigate this issue and remedy you for the lost frame.

Aug. 28th, 2021

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MariaT Van Nuys, CA

Super fast glasses especially during these crazy times with coronavirus. ordered Tuesday and received Wednesday even before the 24 hours deadline.

3 years ago

Reply from Overnight Glasses

Thank you.

Aug. 28th, 2021

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William Aikman Ann Arbor, MI

low cost and quick replacement of a defective frame.

3 months ago

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Jonathan Florence, OR

Service was first rate and product quality the same.

3 months ago

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Chenelle Thompson Bellevue, NE

They never sent a confirmation email sent glasses out the wrong size I've left a voicemail and a couple emails and I can't get any response

1 year ago

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Dawn Hicks Plymouth, MA

They were fast and my new lenses are great.

1 year ago

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Smith Copeland Newark, DE

Good quality, great price, insanely quick!

1 year ago

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Madison Tibbett Albany, OR

Got them to me in 24 hours even over christmas

1 year ago

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Brian Kinard Belton, TX

Great service good price very friendly staff

1 year ago

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Sixto Rosario Grovetown, GA

Very satisfy with product and promptness of order

1 year ago

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David Deerfield Beach, FL

Did a great job of replacing the lenses.

1 year ago

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Connie Rome, NY

Excellent glasses delivered and customized as promised.

1 year ago

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Mark Holden, MA

Fast. Needed glasses in a hurry to replace ones I list.

1 year ago

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Cheryl Ann Egeler Lake Orion, MI

They put lenses in my old glasses. Love em

1 year ago

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Dominique Lassell Pawcatuck, CT

Great service and quick delivery of my glasses

1 year ago

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Jaime M Schultz Sparta, WI

Quality product at a discounted rate and shipping was fast!

1 year ago

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Andrew Goodman Portola Valley, CA

Best price, very light lenses, and my Rx came out perfect.

1 year ago